Customer Reviews for OtterBox - Symmetry Series 360 Elite Folio Tablet Case for Apple iPad Pro 11" (4th gen, 3rd gen, 2nd gen, and 1st gen) - Scholar Grey
Incorrect description. When i purchased, it stated for all 4 iPads but it did not fit.
Response from otterbox.comBy Customer Service, February 7, 2025
We’re so sorry to hear about the trouble with your product! I can see that it's notates which Gen iPads this case will fit on the website, but please give our CS Team a call at 1-855-688-7269 M-F 8AM-5PM , or reach out to us via chat, and we are happy to help with this situation
I wish that the screen flap would have a better magnetization to the back of the case when. It just flaps around most of the time. Overall really enjoy it.
Be aware that Otterbox makes wonderful products, BUT, they are heavier than others. That is what makes them so dependable to protect your devices. I have used them since the first iPhone 4 came out. I have tried others but keep coming back to the Otterbox.
I appreciate Otter Box products and have owned several. However this iPad Pro Case will not fit the new IPad Pro 11’. I nearly twisted the iPad trying to get it in the box. Can not
Response from otterbox.comBy Customer Service, Customer Service, May 7, 2025
Hello, Chris! We are so sorry to hear you are experiencing a fit issue with this case and your device. Please reach out to our Customer Service Team and we are happy to help with this situation!