Customer Reviews for OtterBox - Symmetry Series 360 Elite Folio Tablet Case for Apple iPad Pro 11" (4th gen, 3rd gen, 2nd gen, and 1st gen) - Scholar Grey
Fits perfectly, looks great and provides good protection. Only issue is that the cover seems a little looser and too flexible in the hinge area than older models.
It’s a good cover/case but not as good as the previous version. The pencil holder on this one is not as good and prone to falling out/failure. Very pricey as well.
I had the early version of this case (2019 I think) and it held up brilliantly. The first version had a second “flap” that would wrap the pencil and secure with a magnet. It worked quite well. This new version slides in and out and constantly in lips and falls off. Redesign failure. The remainder of the case is the same design and meets the typical high quality Otterbox criteria. Bummer about the pencil holder design.
Response from otterbox.comBy Customer Service, January 24, 2025
Thank you for your feedback regarding the iPad Pro (11-inch) (3rd gen) Symmetry Series 360 Elite Series. We have taken your feedback to the company for future consideration.
Case already broke where you store your Apple Pencil, not impressed
Response from otterbox.comBy Customer Service, February 7, 2025
We have a great warranty, and we would be more than happy to get you a new product via warranty replacement. Please give our CS Team a call at 1-855-688-7269, or reach out to us via chat, and we are happy to help with this!