Customer reviews from otterbox.com
OtterBox - Symmetry Series 360 Elite Folio Tablet Case for Apple iPad (A16) and Apple iPad (10th generation) - Scholar Grey
Average customer rating
3.5
(41 Reviews)
Rating breakdown 41 reviews
5 Stars
21
4 Stars
2
3 Stars
6
2 Stars
2
1 Star
10
62%of customers recommend this product.
(
20 out of
32)
Customer Reviews for OtterBox - Symmetry Series 360 Elite Folio Tablet Case for Apple iPad (A16) and Apple iPad (10th generation) - Scholar Grey
Posted by: Rolly
Verified Purchase:Yes
Top quality as always , I have otter boxes on my phones and my iPad .
No, I would not recommend this to a friend.
Written by a customer while visiting otterbox.com
Customer Rating
4
iPad 10 th generation case with built in pen holde
on April 22, 2025
Posted by: Kimberly
Verified Purchase:Yes
Love the idea of it but don’t like the flap that covers the screen and it makes it hard to hold when using it
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: skuk
Verified Purchase:Yes
Perfect for my needs and I can still see the yellow on my IPad/
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Anonymous
Verified Purchase:Yes
Color is great. Case is lightweight but durable. Love the pencil holder
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: SandyHJ
Verified Purchase:Yes
This cover fits my iPad perfectly and provides great protection. The clear back allows the color and etching show.
Written by a customer while visiting otterbox.com
Posted by: Kat M
Verified Purchase:Yes
This is my second iPad case from Otterbox. I really like how it fits and protects. However the back connection to the cover began to loosen and lose function after a year of daily use. I really expected better from Otterbox since this is such an expensive case.
No, I would not recommend this to a friend.
Response from otterbox.comBy Customer Service, May 15, 2024
Hello, Kat! We are so sorry to hear you are experiencing an issue with your iPad case! Please reach out to our CS Team by phone or via chat, and we are happy to help with this!
Written by a customer while visiting otterbox.com
Customer Rating
1
Not useful as a stand
on March 6, 2023
Posted by: Vince
The case is disappointingly basic, especially after spending as much on it as I did. The most disappointing thing is the stand feature short or tall is that it will collapse very easily. Somewhat usable on a table but will not work in a lap by any means.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox, Customer Service Support, March 8, 2023
Hey there! We're sorry to hear that this case was less that exceptional for you. We appreciate your feedback regarding this case, and we will be sure to pass along the feedback for you. In the meantime, if there is anything else we can do to help, please give our friendly Otters a ring at 1-855-688-7269 and we would love to help how we can.
Best,
OtterBox Customer Service
Best,
OtterBox Customer Service
Written by a customer while visiting otterbox.com
Customer Rating
1
Pencil Holder comes off
on January 4, 2024
Posted by: rrbb
This is not a great product. When removing the iPad from the holder, the pencil holder slot came off, and there was no way to reattach it. Very poor mechanical design. And so, I decided to call Otter's 'awesome' customer service for a replacement and have been on hold for over 15 minutes.
Response from otterbox.comBy Customer Service, January 8, 2024
Hello! We are so sorry to hear that you have experienced an issue with your case. Please give our CS Team a call at 1-855-688-7269 and we are happy to help with this! We have a callback feature that you are more than welcome to utilize to reduce any frustration associated with holding during periods of higher call volume.
Written by a customer while visiting otterbox.com