Customer reviews from High Sierra
High Sierra - Freewheel Pro Wheeled Backpack for 15" Laptop - Black
Average customer rating
4.5
(242 Reviews)
Rating breakdown 242 reviews
5 Stars
181
4 Stars
33
3 Stars
15
2 Stars
5
1 Star
8
90%of customers recommend this product.
(
196 out of
217)
Customer Reviews for High Sierra - Freewheel Pro Wheeled Backpack for 15" Laptop - Black
Posted by: Ingrid
Verified Purchase:Yes
Arrived on time. Comfortable and good quality. I like it.
I would recommend this to a friend!
Written by a customer while visiting High Sierra
Posted by: Tatyana
from Florida
Verified Purchase:Yes
Very sturdy and good quality. Perfect for school, fits everything lots of packets. Love it
I would recommend this to a friend!
Written by a customer while visiting High Sierra
Posted by: Ptyh
Verified Purchase:Yes
Nice large backpack. Just wish it had laptop pocket inside the main zipper and has cellphone pocket. I wish the quality could be better for a high price. It would only last about a school year, then something break. But I couldn't find a better one for the same large size as this brand, it's why I keep buying it
Written by a customer while visiting High Sierra
Customer Rating
2
Much lower quality than 2-3 years ago :((
on April 13, 2023
Posted by: FLG@WashingtonDC
from Washington DC
Cheap/lighter/less robust materials
Internal comportement simplified/protecting less a laptop than previous model
Returning it
Internal comportement simplified/protecting less a laptop than previous model
Returning it
No, I would not recommend this to a friend.
Written by a customer while visiting High Sierra
Posted by: Anonymous
from New Orleans
Verified Purchase:Yes
I've been having shoulder issues so I wanted a wheeled gym bag. This one, fully loaded with about seven pounds of stuff, is easy to pull - light as a feather,maneuvers easily, and here's what it holds:
(1) big compartment - a change of clothes (clean underwear, t shirt, and jeans), a large fluffy beach towel, a makeup kit - with some space left over at the top for whatever (a sweater in cooler weather maybe.)
(2) center compartment - my ebook in its protective sleeve and the compartment isn't padded, so I stick my baseball cap in front to give the ebook a little extra protection
(3) small compartment - gym lock, dark glasses in their case, comb, cell phone
(4) mesh water bottle holder on side - my shampoo
(1) big compartment - a change of clothes (clean underwear, t shirt, and jeans), a large fluffy beach towel, a makeup kit - with some space left over at the top for whatever (a sweater in cooler weather maybe.)
(2) center compartment - my ebook in its protective sleeve and the compartment isn't padded, so I stick my baseball cap in front to give the ebook a little extra protection
(3) small compartment - gym lock, dark glasses in their case, comb, cell phone
(4) mesh water bottle holder on side - my shampoo
The night sky pattern is quite attractive and unisex. I wouldn't mind having something girly, but I love this bag. It holds what I need and does what I need.
I would recommend this to a friend!
Written by a customer while visiting High Sierra
Customer Rating
5
Since 2000 all my travel bags have wheels & straps
on April 10, 2024
Posted by: YogaChick
I bought my first wheeled travel backpack in 2000 and I will NEVER go back. High Sierra products are great quality and I have used mine a bunch. This is the newer version of one I first bought at least 15 years ago. After much use and MUCH over packing, my first bag died. It was within the 5-year warranty period and, even though they'd stopped making this style for a little while, they paid to have me buy the replacement from a reseller. When I saw that they brought them back, I was thrilled. My one piece of constructive criticism is that, if they made the shoulders and front of this bag less rounded, they could increase the capacity from 37 liters to 40 liters
I would recommend this to a friend!
Written by a customer while visiting High Sierra
Posted by: FL Mom
from Jupiter, FL
Verified Purchase:Yes
At just barely over a month old this backpack is falling apart. My son uses it daily for school but I definitely expected better quality for the price.
No, I would not recommend this to a friend.
Response from High SierraBy High Sierra Care Team, October 19, 2023
Thank you for bringing this to our attention. As a brand, we hold our products to a high standard of quality and durability to meet the demands of frequent travelers. We want to make this right for you, so you can expect to hear from our team shortly.
Written by a customer while visiting High Sierra
Posted by: RedSonya
from Hollywood, CA
Verified Purchase:Yes
I am so glad I did not get the Jansport wheeled backpack! Sierra is a pro when it comes to this industry. Their version is well made & STRONG. It holds four 5th grade textbooks books and an HP laptop. I didn’t think they would all fit, but they fit very nicely. The rolling mechanism is nice, too. Great purchase. I see this lasting In Shaa Allah.
I would recommend this to a friend!
Written by a customer while visiting High Sierra