Customer reviews from High Sierra
High Sierra - Freewheel Pro Wheeled Backpack for 15" Laptop - Black
Average customer rating
4.5 out of 5
4.5
(242 Reviews)
Open Ratings Snapshot
Rating breakdown 242 reviews
5 Stars
181
4 Stars
33
3 Stars
15
2 Stars
5
1 Star
8
90%of customers recommend this product. 
(
196 out of 217
)
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Customer Reviews for High Sierra - Freewheel Pro Wheeled Backpack for 15" Laptop - Black
Customer Rating
5 out of 5
5
Must have for traveling!
on July 20, 2021
Posted by: aebn2001
from Slidell
[This review was collected as part of a promotion.] Versatile backpack! It has so many compartments to store different items. I love how wide it open when you unzip the main compartment for easy access. Its’ also very spacious. The strap on this thing is super comfy if you want to carry it on your back but having the option to have an extend handle to roll the backpack make it even better. I also love how they design the strap to be store away if you decide to roll the backpack. It goes to show you that they put a lot of thought into designing this backpack. This is a must have for when traveling and I recommend it!
I would recommend this to a friend!
Written by a customer while visiting High Sierra
Customer Rating
2 out of 5
2
Good quality, but it’s tilted forward a lot.
on September 27, 2021
Posted by: Paradisemom
from San Bernardino, CA
Gender:Male
Verified Purchase:Yes
I bought this bag a month ago for my son in school. The quality of the bag is not bad, but the front stand of the backpack wheel is too short, so the bag is tilted forward without standing upright. The front part of the bag is dragged to the ground and often falls forward. It's okay if you use it for a short trip, but it's uncomfortable if you use it every day.
Written by a customer while visiting High Sierra
Customer Rating
5 out of 5
5
Awesome rolling backpack!
on September 7, 2021
Posted by: Julie C
from Tucson, AZ
Verified Purchase:Yes
This rolling backpack is amazing. I bought it for my 11 year old son because his previous backpack was like carrying a brick on his back. It is really roomy and fits all his notebooks, folders and a lunch box. The cup holder on the side is a great feature as well. The wheels roll really smoothly and the extendable handle is awesome so he can set it just right for his height. I did a lot of looking around for the perfect rolling backpack and this was absolutely the one. I would recommend it to anyone looking for something better than the standard on the back backpack. And the blue color is really nice too!
I would recommend this to a friend!
Written by a customer while visiting High Sierra
Customer Rating
5 out of 5
5
Easier traveling
on June 12, 2023
Posted by: Taco
Verified Purchase:Yes
After returning from an 18 day trip to Europe i realized i was not able to carry a duffle bag like i did previously. This will make it easier going through the airports and on trains and buses. Can attach to a roller suitcase
I would recommend this to a friend!
Written by a customer while visiting High Sierra
Customer Rating
5 out of 5
5
Good quality
on November 23, 2021
Posted by: MM74
from Pennsylvania
Gender:Female
Verified Purchase:Yes
My son’s shoulders are thankful for this wheeled bag. He is 5’6” for reference and has a very heavy load to take to middle school with his laptop and binders. This bag fits it all and has a nice long handle for wheeling it to school and back.
I would recommend this to a friend!
Written by a customer while visiting High Sierra
Customer Rating
1 out of 5
1
Handel broken upon arrival
on September 11, 2022
Posted by: Kris99
Verified Purchase:Yes
Arrived with handle issues. Handel not fixing position
Response from High SierraBy KatieeCommerceSeptember 12, 2022
We are sorry to hear that you had issues with your new product. Someone from our Customer Experience team will reach out to you directly to help with a resolution.
Written by a customer while visiting High Sierra
Customer Rating
5 out of 5
5
Perfect for Airplane
on April 10, 2023
Posted by: Cathi
from Austin, TX
Verified Purchase:Yes
This is going to be perfect for the airplane while traveling through Europe.
No, I would not recommend this to a friend.
Written by a customer while visiting High Sierra
Customer Rating
5 out of 5
5
Excellent rolling backpack
on May 5, 2023
Posted by: BPNguyen
from San Jose, CA
Verified Purchase:Yes
The backpack’s size is spacious with good compartments. Its wheels and handle are sturdy which helped the backpack to hold up well without tipping over. My daughter overall enjoyed her backpack very much.
I would recommend this to a friend!
Written by a customer while visiting High Sierra
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