Customer reviews from High Sierra
High Sierra - Freewheel Pro Wheeled Backpack for 15" Laptop - Black
Average customer rating
4.5 out of 5
4.5
(242 Reviews)
Open Ratings Snapshot
Rating breakdown 242 reviews
5 Stars
181
4 Stars
33
3 Stars
15
2 Stars
5
1 Star
8
90%of customers recommend this product. 
(
196 out of 217
)
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Customer Reviews for High Sierra - Freewheel Pro Wheeled Backpack for 15" Laptop - Black
Customer Rating
2 out of 5
2
Backpack for school-Elementary School
on September 20, 2025
Posted by: Anabel Z.
Verified Purchase:Yes
I am not happy with the quality padded laptop sleeve. Too thin, small and no secure strap. I also do not like that the main compartment opens all the way. I underestimated the size. A bit too big for what I need. The straps are great and can easily be tucked away. The wheels are great as well. Easily maneuverable.
No, I would not recommend this to a friend.
Response from High SierraBy High Sierra Care TeamSeptember 22, 2025
Thank you for bringing this to our attention. As a brand, we hold our products to a high standard of quality and durability to meet the demands of frequent travelers. We want to make this right for you, so you can expect to hear from our team shortly.
Written by a customer while visiting High Sierra
Customer Rating
5 out of 5
5
You have choices!
on September 27, 2025
Posted by: Lid535
from KC
Great bag. Lots of room and pockets. I used it as my carry on when flying. The best part is if I don’t want to carry as backpack the handle sealed the deal for me! Great quality!
I would recommend this to a friend!
Written by a customer while visiting High Sierra
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