Customer reviews from High Sierra
High Sierra - Freewheel Pro Wheeled Backpack for 15" Laptop - Black
Average customer rating
4.5 out of 5
4.5
(242 Reviews)
Open Ratings Snapshot
Rating breakdown 242 reviews
5 Stars
181
4 Stars
33
3 Stars
15
2 Stars
5
1 Star
8
90%of customers recommend this product. 
(
196 out of 217
)
Best Buy Privacy Policy
Customer Reviews for High Sierra - Freewheel Pro Wheeled Backpack for 15" Laptop - Black
Customer Rating
4 out of 5
4
Lightweight, compact, rolls easily.
on May 27, 2025
Posted by: Joe WI
from Rhode Island
Verified Purchase:Yes
I just got back from my first trip with this Wheeled Backpack. I like that it is light weight, yet can hold a good amount of clothing and accessories. I used it as a checked bag on a flight and it withstood baggage handling with not signs of damage. I used an additonal backpack as a carry on, so I have not used the Wheeled Backpack for my electronic devices. Also, I found that the color was good when I was retrieving the bag at baggage clain. It was easiy to recognize. The backpack rolls easily.
I would recommend this to a friend!
Written by a customer while visiting High Sierra
Customer Rating
5 out of 5
5
Carry It!
on June 9, 2025
Posted by: R.Smith
Verified Purchase:Yes
Convenient and sophisticated way of carrying the things you need with you.
I would recommend this to a friend!
Written by a customer while visiting High Sierra
Customer Rating
5 out of 5
5
Super bag
on June 11, 2025
Posted by: Happy2
from CA
Verified Purchase:Yes
Excellent roller bag. Perfect size for my office day items (laptop, keyboard, lunch bag, personal stuff), it carries all.
I would recommend this to a friend!
Written by a customer while visiting High Sierra
Customer Rating
5 out of 5
5
Best backpack
on June 16, 2025
Posted by: Edward bravo
from Lima, PERÚ
Verified Purchase:Yes
Excellent product, very useful, compact and full of space
I would recommend this to a friend!
Written by a customer while visiting High Sierra
Customer Rating
5 out of 5
5
Great produc
on July 29, 2025
Posted by: Terry1007
This is a replacement as I broke a zipper. I loved the first one, great for work and traveling with work. Wheeled bags have been saving my shoulder from carrying my laptop and such back and forth.
Written by a customer while visiting High Sierra
Customer Rating
4 out of 5
4
Great while they last
on August 23, 2025
Posted by: Channabanana
from Jupiter, Florida
Great bags overall, but the handle sometimes breaks and refuses to retract. We buy a new one for school every year or two.
I would recommend this to a friend!
Written by a customer while visiting High Sierra
Customer Rating
5 out of 5
5
Very durable, roomy but still compact
on August 27, 2025
Posted by: The best bag on wheels
from Tampa Bay
This is an amazing bag that I was gifted today. I absolutely love it. It has many pockets and an amazing bag. I cannot wait to use it.
I would recommend this to a friend!
Written by a customer while visiting High Sierra
Customer Rating
1 out of 5
1
Do not recommend at all.
on September 18, 2025
Posted by: Ann M
from NV
I bought this on Sept 12th for my son . He used it for 3 days and already the side pocket and the bottom of the backpack is torn. I am majorly disappointed at the quality of the product.
No, I would not recommend this to a friend.
Response from High SierraBy High Sierra Care TeamSeptember 19, 2025
Thank you for bringing this to our attention. As a brand, we hold our products to a high standard of quality and durability to meet the demands of frequent travelers. We want to make this right for you, so you can expect to hear from our team shortly.
Written by a customer while visiting High Sierra
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