Customer reviews from High Sierra
High Sierra - Freewheel Pro Wheeled Backpack for 15" Laptop - Black
Average customer rating
4.5
(242 Reviews)
Rating breakdown 242 reviews
5 Stars
181
4 Stars
33
3 Stars
15
2 Stars
5
1 Star
8
90%of customers recommend this product.
(
196 out of
217)
Customer Reviews for High Sierra - Freewheel Pro Wheeled Backpack for 15" Laptop - Black
Posted by: Debra
Verified Purchase:Yes
It’s heavier than I expected. It’s smaller than expected. I like having wheels to pull it through the airport, but there’s a process to unhook the shoulder straps before using wheels. There’s not a strap to hook it to a bigger bag, so it’s awkward.
No, I would not recommend this to a friend.
Response from High SierraBy High Sierra Care Team, June 19, 2024
Hello, thank you for taking the time to leave your review. Your feedback is very important to us, and we will be sure to forward your comments. Our team will be in touch to see if there’s anything we can do to assist in this matter.
Written by a customer while visiting High Sierra
Posted by: Kp2024
Verified Purchase:Yes
Really good bag like the design can’t wait to try it out would recommend
I would recommend this to a friend!
Written by a customer while visiting High Sierra
Customer Rating
5
Great features
on August 14, 2024
Posted by: Teacher Kelly
from Washington state
Looking for multipurpose bag for travel and work and this bag has the best size for the price!
I would recommend this to a friend!
Written by a customer while visiting High Sierra
Customer Rating
5
Nice back pack
on August 14, 2024
Posted by: Will219
from New Jersey
My son needed a rolling backpack for all the heavy books he needs to carry. This back pack looks well made and the wheels roll easily. We will see if it lasts the entire year .
I would recommend this to a friend!
Written by a customer while visiting High Sierra
Customer Rating
5
Love the wheels
on August 16, 2024
Posted by: Dee502
from Delaware
I bought this backpack for a trip.
It’s spacious and I love the idea of two ways to carry it.
On your back or pull the handle and wheel it.
I will see how great it is in my travels.
It’s spacious and I love the idea of two ways to carry it.
On your back or pull the handle and wheel it.
I will see how great it is in my travels.
I would recommend this to a friend!
Written by a customer while visiting High Sierra
Customer Rating
5
It’s light and roomy/Very easy to convert from bot
on August 19, 2024
Posted by: Londy100
from Tallahassee, FLORIDA
I love this roller backpack. Just what I needed 🎯💯💞
I would recommend this to a friend!
Written by a customer while visiting High Sierra
Posted by: DonW
from Alabama
Verified Purchase:Yes
I am going on a trip which has some camping and some hotels with no stairs, so I wanted a very flexible bag - rolling and backpack. The trip is almost a month long, so I need a reasonable amount of packing space. I also have some temperature changes so I will need a few bulk items. This 40L bag is too small for my needs. It seems to be fine for a 1-week trip.
I would recommend this to a friend!
Response from High SierraBy High Sierra Care Team, August 26, 2024
Hello, we appreciate your review and feedback. The product pages on our website should contain both the external and internal dimensions of all our products because we know how important it is for every traveler to have a bag that fits both their needs and belongings perfectly. That said, we're sorry to hear about your experience. We will reach out shortly to follow up and see if there's anything else we can do to assist.
Written by a customer while visiting High Sierra
Posted by: Lien
from Los Angeles
Verified Purchase:Yes
My son just got the backpack so can’t say if it’s good or not. But my thought is aren’t you supposed to have the back to school sale before the school year starts and not after when everyone bought the backpacks already? I just bought the backpack at a higher price a week before and now since school already started, it’s on sale for 40% off. Very off putting. Probably won’t buy again for back to school anymore since marketing is bad.
No, I would not recommend this to a friend.
Response from High SierraBy High Sierra Care Team, August 26, 2024
Hello, thank you for taking the time to leave your review. Your feedback is very important to us, and we will be sure to forward your comments. Our team will be in touch to see if there’s anything we can do to assist in this matter.
Written by a customer while visiting High Sierra