Customer reviews from kitchenaid.com
KitchenAid - 30 Cu. Ft. Side-by-Side Built-In Refrigerator with Under-Shelf Prep Zone - Stainless Steel
Average customer rating
3.6
(49 Reviews)
Rating breakdown 49 reviews
5 Stars
20
4 Stars
9
3 Stars
6
2 Stars
7
1 Star
7
57%of customers recommend this product.
(
20 out of
35)
Customer Reviews for KitchenAid - 30 Cu. Ft. Side-by-Side Built-In Refrigerator with Under-Shelf Prep Zone - Stainless Steel
Customer Rating
1
Horrible fridge
on January 4, 2024
Posted by: JG1976
from Texas
[This review was collected as part of a promotion.] Began to leak and heard a popping electrical sounds one month after purchase. I don't recommend buying this product.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, January 17, 2024
Thank you for sharing your experience with us, JG1976. We apologize for the concerns that you are experiencing with your Refrigerator and would like the opportunity to see if we can help. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding please include your contact information and reference Case # 460735.
We look forward to speaking with you.
Marie Q
We look forward to speaking with you.
Marie Q
Written by a customer while visiting kitchenaid.com
Customer Rating
3
on January 4, 2024
Posted by: J.....
[This review was collected as part of a promotion.] Crisper drawer edges are very sharp, also easy to scrap and cut your hands .I wish you had a fix for this.
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Great Features
on January 3, 2024
Posted by: Lar 1
from Ruidoso, NM
[This review was collected as part of a promotion.] Replace our Sub Zero refrigerator with this Kitchen Aid...More spacious and the ice maker is somuch better...
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Great features and ice maker is the best
on December 26, 2023
Posted by: LV14
[This review was collected as part of a promotion.] Had this refrigerator for about two month...Replace an old Sub Zero...The Kitchen Aid is so much better
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Overall great product with a few glitches.
on November 25, 2023
Posted by: CarolAnn S.
[This review was collected as part of a promotion.] Beautiful product with modern design. I like the interior light gray color and lighting. Holds temperature perfectly so food storage is excellent. I love the small pull out tray/shelf - perfect for the small items like food cups, yogurts etc. Here's what I don't like: the ice drawer tends to overfill a bit and you get a few stray cubes outside the drawer. Also, drawer below below the slide out shelf often slides back in incorrectly and bumps the slide out shelf. I will be calling the service department to see if there is a fix for this.
Written by a customer while visiting kitchenaid.com
Customer Rating
2
Very disappointed!!!!!
on September 18, 2023
Posted by: Dref
from Glenview., IL
[This review was collected as part of a promotion.] Ice maker does not make enough ice, drawer on freezer does not fit well.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, September 19, 2023
Thank you for sharing your experience with us, Dref. We apologize for the concerns that you are experiencing with your Refrigerator and would like the opportunity to see if we can help. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding please include your contact information and reference Case # 397230.
We look forward to speaking with you.
Marie Q
We look forward to speaking with you.
Marie Q
Written by a customer while visiting kitchenaid.com
Customer Rating
3
Problems with temperature control
on June 27, 2023
Posted by: MountainMama75
from Denver, Colorado
From the first few weeks we have had issues with keeping the unit cold on warm summer days. Works fine in the winter but anytime the indoor temp is over 80 the fridge sits around 50 (rather than 35). Should have spent the extra money for the SubZero
No, I would not recommend this to a friend.
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Many great features
on May 22, 2023
Posted by: patty35
[This review was collected as part of a promotion.] My only complaint is the I cannot figure out how to use the control panel--it is electronic and there are no instructions for it
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com