Customer reviews from kitchenaid.com
KitchenAid - 30 Cu. Ft. Side-by-Side Built-In Refrigerator with Under-Shelf Prep Zone - Stainless Steel
Average customer rating
3.8
(30 Reviews)
Rating breakdown 30 reviews
5 Stars
13
4 Stars
6
3 Stars
4
2 Stars
5
1 Star
2
62%of customers recommend this product.
(
13 out of
21)
Customer Reviews for KitchenAid - 30 Cu. Ft. Side-by-Side Built-In Refrigerator with Under-Shelf Prep Zone - Stainless Steel
Customer Rating
5
Very sleek and modern!
on February 5, 2024
Posted by: Lee Sears
from Scottsdale, Arizona
[This review was collected as part of a promotion.] Our 17-yr old 48” wide Viking refrigerator finally gave out. So, we decided to go with this lovely, large Kitchenaid refrigerator to fit into the custom cabinetry (that was built for the Viking, by the original owner of the house). The Kitchenaid model was more affordable than replacing with another 48” Viking.
It’s working beautifully, so far - though we will be paying a hefty amount each month to pay it off. We believe it will be worth it - if the Kitchenaid lasts as long as the Viking did!
It’s working beautifully, so far - though we will be paying a hefty amount each month to pay it off. We believe it will be worth it - if the Kitchenaid lasts as long as the Viking did!
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
3
Problems with temperature control
on June 27, 2023
Posted by: MountainMama75
from Denver, Colorado
From the first few weeks we have had issues with keeping the unit cold on warm summer days. Works fine in the winter but anytime the indoor temp is over 80 the fridge sits around 50 (rather than 35). Should have spent the extra money for the SubZero
No, I would not recommend this to a friend.
Written by a customer while visiting kitchenaid.com
Customer Rating
2
Very disappointed!!!!!
on September 18, 2023
Posted by: Dref
from Glenview., IL
[This review was collected as part of a promotion.] Ice maker does not make enough ice, drawer on freezer does not fit well.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, September 19, 2023
Thank you for sharing your experience with us, Dref. We apologize for the concerns that you are experiencing with your Refrigerator and would like the opportunity to see if we can help. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding please include your contact information and reference Case # 397230.
We look forward to speaking with you.
Marie Q
We look forward to speaking with you.
Marie Q
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Replacement fridge
on May 21, 2024
Posted by: YVR Fridge
[This review was collected as part of a promotion.] So far so good with this new, replacement fridge! Our previous fridge, same model as this except two years older, had some issues with the freezer and fridge LED lights. All the freezer lights died as did one of the fridge lights. Since it wasn’t quite two years old yet, it was still under warranty. The service tech came out to fix the lights but, about 3 weeks later, all the freezer lights died again. Another visit from the service tech resulted in all the lights except for one of the freezer lights working (replacing the light units). Considering the expense of the fridge and not all the lights working the tech was going to see internally what else might be the problem. Soon after I got a notification from Whirlpool that we were approved for a new replacement fridge. They took away the old unit and delivered the new unit and did a great job considering this is ~600lb item!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
The Best
on May 26, 2024
Posted by: Menobee
We had to replace our old Kitchenaid and decided to replace it for a 48" Built in Side by Side panel ready. We purchased it directly on the website. We are enjoying it so much. We preferred it over the Sub Zero because it opens and closes easier and is better priced. Once the wooden panels and hardware were installed, it looked so elegant. In choosing the hardware for it, I chose 18" cast iron to match the cast iron knobs I had. The install of this unit can be challenging depending on your steps and entry area, but still very much worth it.
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Many great features
on May 22, 2023
Posted by: patty35
[This review was collected as part of a promotion.] My only complaint is the I cannot figure out how to use the control panel--it is electronic and there are no instructions for it
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Great features and ice maker is the best
on December 26, 2023
Posted by: LV14
[This review was collected as part of a promotion.] Had this refrigerator for about two month...Replace an old Sub Zero...The Kitchen Aid is so much better
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Great Features
on January 3, 2024
Posted by: Lar 1
from Ruidoso, NM
[This review was collected as part of a promotion.] Replace our Sub Zero refrigerator with this Kitchen Aid...More spacious and the ice maker is somuch better...
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com