Customer reviews from kitchenaid.com
KitchenAid - 30 Cu. Ft. Side-by-Side Built-In Refrigerator with Under-Shelf Prep Zone - Stainless Steel
Average customer rating
3.8
(30 Reviews)
Rating breakdown 30 reviews
5 Stars
13
4 Stars
6
3 Stars
4
2 Stars
5
1 Star
2
62%of customers recommend this product.
(
13 out of
21)
Customer Reviews for KitchenAid - 30 Cu. Ft. Side-by-Side Built-In Refrigerator with Under-Shelf Prep Zone - Stainless Steel
Customer Rating
4
Good but not flawless
on September 8, 2024
Posted by: EllenS
[This review was collected as part of a promotion.] This was a replacement for a 48’ kitchen aid fridge I loved and had for over 20 years. Love the grey interior and the new lighting. Fridge part and shelf configuration is definitely an improvement but freezer side seems smaller although I do like freezer drawers. You definitely hear when the ice making is on. Freezer also seems to have condensation issue that comes and goes. Overall it’s OK but for this price it should be flawless
Written by a customer while visiting kitchenaid.com
Customer Rating
4
So easy to keep exterior clean
on September 22, 2024
Posted by: KrisJo
[This review was collected as part of a promotion.] The PrintShield is fabulous. It always looks clean.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Nice. Looking
on January 1, 2025
Posted by: C. H .
from Fairfax, Va
[This review was collected as part of a promotion.] I only had for couple of months, so far so good! It is refrigerator, keen Cool a cold, that’s why I like it,
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Nice
on January 13, 2025
Posted by: C H Shin
from N.Va
[This review was collected as part of a promotion.] So far so good , very nice , quite, looks good, recommend to anyone
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
2
Disappointing
on April 7, 2025
Posted by: bejr
[This review was collected as part of a promotion.] A bit disappointing. I had to wait 6 weeks to get it and then discovered that despite being the same width as my former Subzero refrigerator, the inside dimensions are awkward and small. For example, a 12 pack of soda cans will not fit lengthwise on a shelf. The ice maker takes up far too much space in the freezer section. There is a "marinating tray" that also takes up unnecessary space. The outside finish is fine, no fingerprints!
Response from kitchenaid.comBy KitchenAid Social Team, Consumer Care Team, April 14, 2025
Thank you for sharing your experience with us. We regret to hear that your Refrigerator is not living up to your standards. If you have any questions or concerns with your Refrigerator please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding please include your contact information, Refrigerator model/serial number, and reference Case # 705383.
We look forward to speaking with you.
Marie Q
We look forward to speaking with you.
Marie Q
Written by a customer while visiting kitchenaid.com
Customer Rating
2
Disappointed
on April 14, 2025
Posted by: Dani001
from Michigan City IN
The seals on this refrigerator are not good. When closing the door the freezer door opens. Warm air gets in the freezer. The crisper drawers freeze food and don’t operate independently. It’s disappointing for such an expensive refrigerator.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy KitchenAid Social Team, Consumer Care Team, April 17, 2025
Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Refrigerator. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.kitchenaid.com/Refrigeration and select your Refrigerator style to get started. If you need additional assistance, please reach out to us directly via Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding, please include your contact information, Refrigerator model/serial number, and reference Case # 708667.
We look forward to speaking with you.
Marie Q
We look forward to speaking with you.
Marie Q
Written by a customer while visiting kitchenaid.com