Customer reviews from kitchenaid.com
KitchenAid - 30 Cu. Ft. Side-by-Side Built-In Refrigerator with Under-Shelf Prep Zone - Stainless Steel
Average customer rating
3.8
(30 Reviews)
Rating breakdown 30 reviews
5 Stars
13
4 Stars
6
3 Stars
4
2 Stars
5
1 Star
2
62%of customers recommend this product.
(
13 out of
21)
Customer Reviews for KitchenAid - 30 Cu. Ft. Side-by-Side Built-In Refrigerator with Under-Shelf Prep Zone - Stainless Steel
Customer Rating
1
Horrible fridge
on January 4, 2024
Posted by: JG1976
from Texas
[This review was collected as part of a promotion.] Began to leak and heard a popping electrical sounds one month after purchase. I don't recommend buying this product.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, January 17, 2024
Thank you for sharing your experience with us, JG1976. We apologize for the concerns that you are experiencing with your Refrigerator and would like the opportunity to see if we can help. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding please include your contact information and reference Case # 460735.
We look forward to speaking with you.
Marie Q
We look forward to speaking with you.
Marie Q
Written by a customer while visiting kitchenaid.com
Customer Rating
4
on February 3, 2024
Posted by: ichiban178
from Lake Forest, California
[This review was collected as part of a promotion.] Fit and finish of this fridge is great, only complaint is that at this price point I would’ve expected more stainless steel in the door bin inserts and drawers. Still a better value than some other high end fridges but time will tell about reliability.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
4
So far, so good.
on February 8, 2024
Posted by: Bob2months
[This review was collected as part of a promotion.] The overall size and price were right. We would have liked the freezer side to be larger, but, thanks to the most inept delivery of any appliance in history, we are grateful to have it at all.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
on April 7, 2024
Posted by: Angelo26
from Henderson, NV
[This review was collected as part of a promotion.] Lives up to its billing. Looks great, big, great features
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Wife loves it
on April 30, 2024
Posted by: Yalahaman
from Florida
[This review was collected as part of a promotion.] Replaced a 22 year old KitchenAide that finally gave up the ship.
Nicely updated, love the new shelving and interior space. Great controls…
Nicely updated, love the new shelving and interior space. Great controls…
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
2
Freezer Develops Frost
on May 8, 2024
Posted by: Eileen SM
from MIchigan
Brand new and the freezer develops frost quite often on the shelves and panels. Technician said this is a known problem with this model. Great. The door seals as far as I can tell. But often there is frost inside. Not a good sign for the future......
No, I would not recommend this to a friend.
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, May 9, 2024
Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Refrigerator and would like the opportunity to see if we can help. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding please include your contact information and reference Case # 533013.
We look forward to speaking with you.
Marie Q
We look forward to speaking with you.
Marie Q
Written by a customer while visiting kitchenaid.com
Customer Rating
3
DOES NOT FREEZE
on June 1, 2024
Posted by: Luvicec
[This review was collected as part of a promotion.] Kitchenaid side by side, 48 ch, has been good in keeping frig cold, BUT it DOES NOT freeze ice cream . It does freeze meats, makes ice, But disappointed it does NOT freeze any ice cream products.
Written by a customer while visiting kitchenaid.com
Customer Rating
2
Light issue
on August 19, 2024
Posted by: Grobb
from Cave creek, Arizona
This fridge has consistent problems with the lights going out one by one in the fridge and the freezer. Kitchenaid knows this is an issue but doesn’t seem to fix core problem. Once warranty is up your on your own
No, I would not recommend this to a friend.
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, August 20, 2024
Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Refrigerator and would like the opportunity to see if we can help. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding please include your contact information and reference Case # 581475.
We look forward to speaking with you.
Marie Q
We look forward to speaking with you.
Marie Q
Written by a customer while visiting kitchenaid.com