Customer reviews from kitchenaid.com
KitchenAid - 30 Cu. Ft. Side-by-Side Built-In Refrigerator with Under-Shelf Prep Zone - Stainless Steel
Average customer rating
3.6
(44 Reviews)
Rating breakdown 44 reviews
5 Stars
18
4 Stars
8
3 Stars
6
2 Stars
7
1 Star
5
57%of customers recommend this product.
(
17 out of
30)
Customer Reviews for KitchenAid - 30 Cu. Ft. Side-by-Side Built-In Refrigerator with Under-Shelf Prep Zone - Stainless Steel
Customer Rating
2
Light issue
on August 19, 2024
Posted by: Grobb
from Cave creek, Arizona
This fridge has consistent problems with the lights going out one by one in the fridge and the freezer. Kitchenaid knows this is an issue but doesn’t seem to fix core problem. Once warranty is up your on your own
No, I would not recommend this to a friend.
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, August 20, 2024
Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Refrigerator and would like the opportunity to see if we can help. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding please include your contact information and reference Case # 581475.
We look forward to speaking with you.
Marie Q
We look forward to speaking with you.
Marie Q
Written by a customer while visiting kitchenaid.com
Customer Rating
5
AMAZING Product
on October 17, 2024
Posted by: CaptLJP
from Gold Beach, OR
[This review was collected as part of a promotion.] Absolutely love this side-by-side refrigerator/freezer! Solid construction, thoughtful design, high quality materials and elegant visuals. Setup and leveling was a breeze…..watch the videos first. Highly recommend!!
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
2
Disappointed
on April 14, 2025
Posted by: Dani001
from Michigan City IN
The seals on this refrigerator are not good. When closing the door the freezer door opens. Warm air gets in the freezer. The crisper drawers freeze food and don’t operate independently. It’s disappointing for such an expensive refrigerator.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy KitchenAid Social Team, Consumer Care Team, April 17, 2025
Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Refrigerator. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.kitchenaid.com/Refrigeration and select your Refrigerator style to get started. If you need additional assistance, please reach out to us directly via Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding, please include your contact information, Refrigerator model/serial number, and reference Case # 708667.
We look forward to speaking with you.
Marie Q
We look forward to speaking with you.
Marie Q
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Go Big, love the 48" Fridge!
on September 9, 2025
Posted by: lah3706
[This review was collected as part of a promotion.] We had a 36" Kitchenaid refrigerator in our old home which we loved, so when we built our new home, we chose a 48" Kitchenaid as an upgrade. So far, we love the size and beautiful interior.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Built to fit
on December 15, 2022
Posted by: Ghee1
from Arkansas
[This review was collected as part of a promotion.] Narrow shelves make finding things easy. Replaced large Viking with this large fridge. Built in look.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Overall great product with a few glitches.
on November 25, 2023
Posted by: CarolAnn S.
[This review was collected as part of a promotion.] Beautiful product with modern design. I like the interior light gray color and lighting. Holds temperature perfectly so food storage is excellent. I love the small pull out tray/shelf - perfect for the small items like food cups, yogurts etc. Here's what I don't like: the ice drawer tends to overfill a bit and you get a few stray cubes outside the drawer. Also, drawer below below the slide out shelf often slides back in incorrectly and bumps the slide out shelf. I will be calling the service department to see if there is a fix for this.
Written by a customer while visiting kitchenaid.com
Customer Rating
3
on January 4, 2024
Posted by: J.....
[This review was collected as part of a promotion.] Crisper drawer edges are very sharp, also easy to scrap and cut your hands .I wish you had a fix for this.
Written by a customer while visiting kitchenaid.com
Customer Rating
1
Horrible fridge
on January 4, 2024
Posted by: JG1976
from Texas
[This review was collected as part of a promotion.] Began to leak and heard a popping electrical sounds one month after purchase. I don't recommend buying this product.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, January 17, 2024
Thank you for sharing your experience with us, JG1976. We apologize for the concerns that you are experiencing with your Refrigerator and would like the opportunity to see if we can help. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding please include your contact information and reference Case # 460735.
We look forward to speaking with you.
Marie Q
We look forward to speaking with you.
Marie Q
Written by a customer while visiting kitchenaid.com