Customer reviews from kitchenaid.com
KitchenAid - 29.4 Cu. Ft. Side-by-Side Built-In Refrigerator with Ice and Water Dispenser - Stainless Steel
Average customer rating
3.4
(72 Reviews)
Rating breakdown 72 reviews
5 Stars
22
4 Stars
20
3 Stars
7
2 Stars
8
1 Star
15
61%of customers recommend this product.
(
36 out of
59)
Customer Reviews for KitchenAid - 29.4 Cu. Ft. Side-by-Side Built-In Refrigerator with Ice and Water Dispenser - Stainless Steel
Customer Rating
5
Side By Side Kitchen Aid Refrigerator
on May 22, 2023
Posted by: JR007
from Merritt Island, FL
[This review was collected as part of a promotion.] This took over 4 months to arrive but it is a very nice refrigerator. Unfortunately when it came, two day slater the freezer froze up and the ice maker had to be replaced.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Great Refrigerator
on June 13, 2023
Posted by: 920FL
from Stuart, FL
[This review was collected as part of a promotion.] Very quiet. Like the many shelves in refrigerator and freezer.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
2
Not meeting expectations
on June 16, 2023
Posted by: gawade1
from Nevada City, CA
[This review was collected as part of a promotion.] There are a few things that are disappointing in this high end refrigerator. The biggest annoyance is how noisy the ice dispenser is. It at first grinds loudly, 75 db measured, as loud as the sound of the ice falling into a glass or metal container. This is before any ice is dispensed. After dispensing, many seconds later, there is another loud grown. The water dispenser is also noisier than expected, and the water is only barely cool.
The very visible digital temperature gauge on the front panel only tells what the set point is. It doesn't tell the actual temperature. On my previous refrigerator, it was the built-in read-out that told me I had a problem. Since this only tells me the set point, which I never change, it is mostly useless. The temperature panel also has four settings for the various crisper drawers, but they are all the same. Changing one changes them all. What's the point? With the refrigerator set at the recommended 37 degrees, vegetable in the middle crisper froze, so I had to raise the whole refrigerator to 39 degrees.
Finally, the raised ridges on the door shelves, while perhaps making the shelf stronger, causes small containers (mustard, ketchup, small soft drinks) to fall over. Very annoying
The very visible digital temperature gauge on the front panel only tells what the set point is. It doesn't tell the actual temperature. On my previous refrigerator, it was the built-in read-out that told me I had a problem. Since this only tells me the set point, which I never change, it is mostly useless. The temperature panel also has four settings for the various crisper drawers, but they are all the same. Changing one changes them all. What's the point? With the refrigerator set at the recommended 37 degrees, vegetable in the middle crisper froze, so I had to raise the whole refrigerator to 39 degrees.
Finally, the raised ridges on the door shelves, while perhaps making the shelf stronger, causes small containers (mustard, ketchup, small soft drinks) to fall over. Very annoying
No, I would not recommend this to a friend.
Response from kitchenaid.comBy KitchenAid Team, Customer Care, June 26, 2023
Thank you for sharing your experience with us, gawade1. We apologize for the concerns that you are experiencing with your Refrigerator and would like the opportunity to see if we can help. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Twitter @KitchenAidCare. When responding please include your contact information and reference Case # 346358.
We look forward to speaking with you.
Marie Q
We look forward to speaking with you.
Marie Q
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Beautiful fridge!
on July 10, 2023
Posted by: Wendyjack
from Wilmington, NC
[This review was collected as part of a promotion.] We waited over a year to receive this fridge, so we are very happy to have a fridge that’s fits in the space for which it was intended! It’s it a gorgeous fridge, the ice maker is a bit loud (that’s the only thing that had us give it 4 instead of 5 stars). We would like to add this tip to anyone who might get this fridge in the future. There is tape that runs all along the fridge where the doors seal. We were having frost issues in our freezer and while inspecting the seals, we discovered the tape. Since we removed it, we’ve had no more problems with frost!! Love the space anc the look of the fridge! We would recommend it!!
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Overall very nice
on August 3, 2023
Posted by: NC37
from Denver NC
[This review was collected as part of a promotion.] Replaced a model that was 22 years old. Exact same size! No modifications were needed. New model makes noises when the water fills the ice trays and the freezer seems a little smaller.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
3
Having trouble to control temperature
on August 5, 2023
Posted by: Disappointing2
from Texas
[This review was collected as part of a promotion.] Brand new, beautifully fits, a lot of money spent. The vegetables cabinet freezes fresh vegetables and waste money on a daily base now. We have set the temperature to 39, higher than recommended but did not change the situation. Very frustrating and disappointed.
No, I would not recommend this to a friend.
Written by a customer while visiting kitchenaid.com
Customer Rating
5
The amount of space is wonderful!
on August 14, 2023
Posted by: Barb1633
from Los Angeles
[This review was collected as part of a promotion.] So far I love this refrigerator. The temperature stays where it is supposed to, the ice maker is working well. It is very quiet. Overall it is a major improvement over my prior refrigerator. I questioned spending this much on a refrigerator but am enjoying it every day.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Veryenjoyable
on August 22, 2023
Posted by: MWP77
from San Jose, CA
[This review was collected as part of a promotion.] Very pleased with the new refrigerator, everything is working great.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com