Customer reviews from kitchenaid.com
KitchenAid - 29.4 Cu. Ft. Side-by-Side Built-In Refrigerator with Ice and Water Dispenser - Stainless Steel
Average customer rating
3.4
(72 Reviews)
Rating breakdown 72 reviews
5 Stars
22
4 Stars
20
3 Stars
7
2 Stars
8
1 Star
15
61%of customers recommend this product.
(
36 out of
59)
Customer Reviews for KitchenAid - 29.4 Cu. Ft. Side-by-Side Built-In Refrigerator with Ice and Water Dispenser - Stainless Steel
Customer Rating
3
Shelf Spacing
on December 22, 2022
Posted by: DWS1955
from Quitman, AR
[This review was collected as part of a promotion.] The ice maker bin keeps trapping cubes and water and freezes up stopping ice from filling bin, don't know what is causing this? We got this fridge in early November and have had it clogging up about 4 or 5 times about every week. Shelf spacing on the glass shelves and the doors need to be increased. They are too close or extra tall can't find a good location without taking out a shelf.
No, I would not recommend this to a friend.
Written by a customer while visiting kitchenaid.com
Customer Rating
5
New 48 inch built in model
on February 21, 2023
Posted by: Christopher$$
from Las Vegas
[This review was collected as part of a promotion.] So far so good on new 48’ model built in refrigerator. This was a replacement for the older model so there are some differences I like. I like the gray interior better than the old white, makes it look modern. The pull out wood trim shelf is neat, we mostly use for thawing meats so far. The baking pans that fit on the under shelve do not seem to have much use so far. I do miss the wine bottle holder that the older model had, I wish I would have taken it out before it was replaced. The upgraded water/ice dispenser area is the best improvement in my opinion, it looks more durable and the black color looks great. Overall gorgeous refrigerator, really is a centerpiece for our kitchen remodel.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
1
Inconsistent temps, does not accurately tell temp
on April 1, 2023
Posted by: LIbobby9
from Huntington, NY
[This review was collected as part of a promotion.] Absolute garbage, the refrigerator does not tell you what temp it is, only what temp you want it set to. It’s set to 0 for freezer and 37 for the fridge. I bought a digital and analog thermometer for both the freezer and fridge. The freezer is set to 0 but the thermometers both read 42 degrees. The fridge ranges from 33 to 40. Absolute garbage appliance.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy KitchenAid Team, Customer Care, April 3, 2023
Thank you for sharing your experience with us, LIbobby9. We apologize for the concerns that you are experiencing with your Refrigerator and would like the opportunity to see if we can help. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Twitter @KitchenAidCare. When responding please include your contact information and reference Case # 293316.
We look forward to speaking with you.
Marie Q
We look forward to speaking with you.
Marie Q
Written by a customer while visiting kitchenaid.com
Customer Rating
1
Don’t recommend
on November 27, 2023
Posted by: klan
[This review was collected as part of a promotion.] Water/ice dispenser very loud and must press hard for it to work. Would not buy again.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy KitchenAid Team, November 30, 2023
Thank you for sharing your experience with us, klan. We apologize for the concerns that you are experiencing with your Refrigerator and would like the opportunity to see if we can help. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding please include your contact information and reference Case # 437557.
We look forward to speaking with you.
Marie Q
We look forward to speaking with you.
Marie Q
Written by a customer while visiting kitchenaid.com
Customer Rating
1
Horrible
on February 23, 2024
Posted by: Andrea33
Don't buy this refrigerator! My vegetables and cheese consistently rot within one week. I have seen the refrigerator go to 55 degrees. Ice crystals all over the food in my freezer. Kitchenaid has put their head in the sand on this one. Don't even consider buying it.
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, February 27, 2024
Thank you for sharing your experience with us, Andrea33. We apologize for the concerns that you are experiencing with your Refrigerator and would like the opportunity to see if we can help. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding please include your contact information and reference Case # 488810.
We look forward to speaking with you.
Marie Q
We look forward to speaking with you.
Marie Q
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Different than Previous
on December 6, 2022
Posted by: Omar501
from Sugar Grove, IL
[This review was collected as part of a promotion.] Keeps items cold but high efficiency runs more. Needs more individual drawer temperature controls. No egg holder
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
IN LOVE
on February 24, 2023
Posted by: JenR8R
from So. California
[This review was collected as part of a promotion.] We've had our fridge for about 2 months now and absolutely love it! The storage is well designed, shelves are easy to arrange and clean. I wasn't sure about how effective the door shelves would be but they hold a TON! We used to just use door storage for condiments etc. but these are wide and deep enough to hold our milk, 2 liter bottles and bread. I really like the pull out shelf and honestly wish there was another one or two. The freezer is a great size and easy to organize. The ice maker is quick to produce and hold a lot more than other fridges we've had. Hopefully it will stand up to our hot summers when we used to have to buy ice because we went through so much. My ONLY complaint is that the dispenser on the door is a bit too short. It's difficult for the kids to get a full fill on their water bottles for school and to fit my water tumblers. We took the catch tray out and it helped but just another 1/2 inch to an inch would make a world of difference. Overall, its a buy and would recommend.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Beautiful
on May 10, 2023
Posted by: Beautiful Stainless Steel
from Huntington Beach, CA
[This review was collected as part of a promotion.] I love the color inside and the one wood tone pullout. I do have one frustration. In the package with the guide was an odor filter “replacement”. I can’t figure out where it is located. Please help.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com