Customer reviews from kitchenaid.com
KitchenAid - 29.4 Cu. Ft. Side-by-Side Built-In Refrigerator with Ice and Water Dispenser - Stainless Steel
Average customer rating
3.4
(72 Reviews)
Rating breakdown 72 reviews
5 Stars
22
4 Stars
20
3 Stars
7
2 Stars
8
1 Star
15
61%of customers recommend this product.
(
36 out of
59)
Customer Reviews for KitchenAid - 29.4 Cu. Ft. Side-by-Side Built-In Refrigerator with Ice and Water Dispenser - Stainless Steel
Customer Rating
2
They don’t make them like they used to.
on April 23, 2024
Posted by: Vegbrown
from Woodacre,Ca
[This review was collected as part of a promotion.] We have always had kitchenaid refrigerators. This one was replacing a smaller version of the built in. Out of all the ones we have had this one is the worst. The ice maker makes ice so slow that it takes 5 days to fill. Then the other day it just stopped making ice. I will reach out to customer service for help. The water dispenser- no fault of KitchenAid but my own is short. Meaning that if you fill up water bottles it is hard to see what you are doing. Yes I use the measured fill which is a good feature but isn’t always correct in the fill. All in all it’s ok but I’m grateful my old KitchenAid refrigerator in the garage still makes ice quickly and efficiently!!
No, I would not recommend this to a friend.
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, April 23, 2024
Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Refrigerator and would like the opportunity to see if we can help. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding please include your contact information and reference Case # 524000.
We look forward to speaking with you.
Marie Q
We look forward to speaking with you.
Marie Q
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Space!
on May 11, 2024
Posted by: Ander98
from Austin, TX
[This review was collected as part of a promotion.] I love the size of the fridge. We do not lose food in the back of the fridge now and we still have a regular sized freezer. My only complaint is the ice and water dispensers. The ice dispenser spits out small ice chips and makes a mess even on the cubed option. It also makes a weird noise a while after it’s used every time. It took me about a month to figure out where the noise was coming from or what was causing it. The water dispenser is not designed to fill water bottles. I feel they could have done so much better with this design.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Great fridge
on April 10, 2023
Posted by: BrentL
from Maine
[This review was collected as part of a promotion.] This fridge came with the new house. Selected by our builder. It is a great fridge and freezer. Quite. Has all the features we want. Only thing I would change is to make the ice/water through the door dispenser tall enough for water mugs.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Great fridge with lots of room
on April 20, 2023
Posted by: Oilers
from Edmonton
[This review was collected as part of a promotion.] No complaints!! Quiet, shelving and drawers are well placed and super spacious. The fridge carbon filter keeps the fridge odour free as well. And the clear drawer fronts help you see what’s inside.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
3
Less interior space
on July 18, 2023
Posted by: J&L 2nd home
from New Buffalo,MI
[This review was collected as part of a promotion.] We bought this to replace a 20 year old model. The interior shelving has changed resulting in less storage space. It also has brackets on the side that make it a 1/2 “ wider and involved altering the built-in space. The interior serving tray is really not necessary for our use. Rather disappointed,particularly for the cost.
No, I would not recommend this to a friend.
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Perfect refrigerator freezer
on July 23, 2023
Posted by: carol12
from South Bend, IN
[This review was collected as part of a promotion.] I purchased this almost a month ago and it is a perfect appliance! It is quiet and sleek in appearance. I love the interior color so easy on the eyes. The lighting in the refrigerator makes it easy to find items. Ice and water and controls on the face make it convenient and easy to monitor. Best decision I've made.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Great refrigerator and we'll layer out
on August 1, 2023
Posted by: Jim62
from Raleigh, NC
[This review was collected as part of a promotion.] Love all the space and the layout is uncluttered. The cooling tray is a bit odd though.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Very Happy with New Refrigerator
on September 9, 2023
Posted by: LCP2023
from SF Bay Area
[This review was collected as part of a promotion.] I have had the refrigerator for a month; having waited for a long time due to supply chain issues. I do wish there is a users manual with a schematic/description of all features and how to use them. I have figured out most but miss the manual. e.g. there are multiple settings on the crisper drawer eg. meat, produce. Which one is colder and what is the temperature for each. I have not found this information documented somewhere
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com