Customer reviews from Samsung US
Samsung - Galaxy Z Flip4 512GB (Unlocked) - Graphite
Average customer rating
4.3
(1,749 Reviews)
Rating breakdown 1,749 reviews
5 Stars
1,096
4 Stars
388
3 Stars
107
2 Stars
64
1 Star
94
85%of customers recommend this product.
(
533 out of
624)
Customer Reviews for Samsung - Galaxy Z Flip4 512GB (Unlocked) - Graphite
Customer Rating
4
Overall phone has great features and stylish!
on March 19, 2023
Posted by: CrazyAboutTech4Ever
[This review was collected as part of a promotion.] After seeing many commercials decided to get the device. It's actually quite interesting and impresses me more each minute I use it. The design is sleek, the technology is impressive in it's build, the only down is the battery. Normally after a while batteries began to decrease however straight out the box I noticed my battery would go down quickly. The upside is it's a quick charge but need to have a charging source. The phone itself from the front screen while closed is amazing to when you open it and fully engage in it's features is worth the battery fiasco. If you're looking for a sleek and sexy phone that won't take allot space this is the phone for you.
Written by a customer while visiting Samsung US
Customer Rating
2
don't do it
on March 19, 2023
Posted by: samsung4life
from southern Indiana
Expertise:Expert
I have been wanting this phone since the first one, but decided to wait to let Samsung work out the bugs and issues. while it's neat, and functions fine, I hate it. wish I never got it my s21 was AMAZING. this is clunky, and thicker than most phones and the crease in the screen drives me absolutely bonkers. also they did away with the telephoto lens on this camera so pictures are awful.
No, I would not recommend this to a friend.
Features
4
Performance
4
Design
2
Value
1
Response from Samsung USBy Bethany, Social Commerce, March 30, 2023
Hello Samsung4life... Thank you for your review of the Samsung Galaxy Z Flip4. We appreciate all feedback as we continue to innovate and improve on the design and functionality of our products. Please reach out to Samsung Support, attached below, if we can be of any assistance. Thank you for being a valued customer. -Bethany
smsng.us/Samsung-Support
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
4
A little too delicate for my taste
on March 19, 2023
Posted by: TacosLocos
[This review was collected as part of a promotion.] Cool device, unfortunately I am a bit of a brute when it comes to my phones, so I will be returning mine.
Written by a customer while visiting Samsung US
Customer Rating
3
It gets slow over time
on March 19, 2023
Posted by: Gildardo1098
[This review was collected as part of a promotion.] At the beginning it was a pretty cool phone, fast and with good battery but after a couple of months the phone started to get glitchy and the battery drained super fast
Response from Samsung USBy Bethany, Social Commerce, March 30, 2023
Hi Gildardo1098... Thank you for your review of the Samsung Galaxy Z Flip4. We value your assessment as we strive to innovate and improve on the design and functionality of our products. I've attached a few links that should help concerning its battery, as well as the glitches you've experienced. Please reach out to Samsung Support, also included, if we can be of any additional assistance. Thank you for being a valued customer. -Bethany
Samsung phone freezes and crashes
Apps are draining battery on Galaxy phone or tablet (samsung.com)
Galaxy Battery - Optimization (samsung.com)
Get the most out of your Galaxy phone's battery (samsung.com)
smsng.us/Samsung-Support
Samsung phone freezes and crashes
Apps are draining battery on Galaxy phone or tablet (samsung.com)
Galaxy Battery - Optimization (samsung.com)
Get the most out of your Galaxy phone's battery (samsung.com)
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
2
Sadly the Flip 4 is not for me
on March 17, 2023
Posted by: HippieAsylum
[This review was collected as part of a promotion.] I use this phone mainly to play merge type games. Unfortunately, the battery life is Horrific! It has less than half the battery life of a full size phone.
The sizes when folded and open are great. It is quite convenient with tons of positives as to to picture, bells and whistles, etc. You know, the usual stuff.
BUT... I received my Flip 4 in September and it isn't working properly. Interference, static, audio and more. This is a big issue
The sizes when folded and open are great. It is quite convenient with tons of positives as to to picture, bells and whistles, etc. You know, the usual stuff.
BUT... I received my Flip 4 in September and it isn't working properly. Interference, static, audio and more. This is a big issue
Response from Samsung USBy Debra, Social & Commerce, March 29, 2023
Hey there HippieAsylum, thank you for finding the readily available time out of your lively day to share your sentiments with us about your Samsung Galaxy Z Flip4. We appreciate your directness as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most incredible experiences while using our products. Samsung products have a 12-month warranty for manufacturing defects in materials and workmanship, linked below. For your convenience I have included a few links below with articles that contain some great information about optimizing your Galaxy battery. Without knowing more details about what else you may be experiencing; I recommend reaching out to Samsung Support for further assistance and/or troubleshooting. Thank you for being a faithful Samsung customer. - Debra smsng.us/Warranty-Info smsng.us/Facebook-Messenger smsng.us/Twitter-Messages smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
https://www.samsung.com/us/support/galaxy-battery/optimization/
https://www.samsung.com/us/support/answer/ANS00078987/
https://www.samsung.com/us/support/troubleshooting/TSG01201462/
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
https://www.samsung.com/us/support/galaxy-battery/optimization/
https://www.samsung.com/us/support/answer/ANS00078987/
https://www.samsung.com/us/support/troubleshooting/TSG01201462/
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing phone
on March 17, 2023
Posted by: Jhall4
[This review was collected as part of a promotion.] I love my new Z flip 4!! It is so compact and easy to carry around when folded but yet opens up to such a large , beautiful display! I love how I can answer my phone and perform functions from the viewing screen when phone is folded, this is so handy for me! I'm 100% a Samsung galaxy fan and this phone did not disappoint, definitely my favorite phone to date!
Written by a customer while visiting Samsung US
Customer Rating
5
A refreshing experience with same look
on March 17, 2023
Posted by: Kgbkid
[This review was collected as part of a promotion.] Samsung has always been good at listening and keeping up with customers. No matter our demands, concerns, ideas, or anything else. They have shown this again when coming out with the Samsung Z Fold 4 series.
The durability of the phone has drastically improved and that's even speaking for the folding hinges. Over time, I have noticed how well it is true to the folding and unfolding. Without feeling lose or worn out over time.
Software and battery is a great feature.
And we all love the camera.
The durability of the phone has drastically improved and that's even speaking for the folding hinges. Over time, I have noticed how well it is true to the folding and unfolding. Without feeling lose or worn out over time.
Software and battery is a great feature.
And we all love the camera.
Thank you Samsung
-Brayden G
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing speed!
on March 17, 2023
Posted by: BusyBee
[This review was collected as part of a promotion.] I switched to the zflip4 because I needed a faster phone for work.. I'm impressed with the performance and speed of the zflip4. I need to run multiple apps for work and this phone has been able to keep up with my busy schedule.My apps run so smooth and fast!
Written by a customer while visiting Samsung US