Customer reviews from Samsung US
Samsung - Galaxy Z Flip4 512GB (Unlocked) - Graphite
Average customer rating
4.3
(1,749 Reviews)
Rating breakdown 1,749 reviews
5 Stars
1,096
4 Stars
388
3 Stars
107
2 Stars
64
1 Star
94
85%of customers recommend this product.
(
533 out of
624)
Customer Reviews for Samsung - Galaxy Z Flip4 512GB (Unlocked) - Graphite
Customer Rating
4
Love the design and style wish the charger was dif
on April 26, 2023
Posted by: Briliveees
[This review was collected as part of a promotion.] 1st day but I use it for messaging and photos mostly. Love the sound quality and clarity of the screen. Very seamless with the flip.
Very cool it has a built in screen protector! I only had to buy an otterbox case. The fingerprint sensor is very nice and simple touches.
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is fun and functional
on April 26, 2023
Posted by: BorahaeStay
[This review was collected as part of a promotion.] The Samsung Galaxy Z Flip 4 was the phone that madee switch to andriod. I was drawn in by the ability to close a phone again. I love being able to look at notifications, play music, check the weather, or even make a phone call without having to open the phone. I've had it for roughly a month and haven't been upset by it's performance. The screen is bright and high quality. Yes, there is a noticeable groove where the screen folds, but I don't find it to ditract from the usability of the Z Flip 4. The battery generally lasts all day from one good charge. The phone has many different customization options with themes and general settings that allow for even more fun to an already fun device.
Written by a customer while visiting Samsung US
Customer Rating
5
Love the service and how big the phones are.
on April 25, 2023
Posted by: Snowman
[This review was collected as part of a promotion.] Smartview is awsome service is great the phones are good size to view movies play games i only use samsung phones.
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone
on April 25, 2023
Posted by: Whydoyouneedanickname
[This review was collected as part of a promotion.] My only complaint is that the screen isn't wide enough for certain games. So the screen sizing shodesnt show the whole game. Other than that I love it.
Written by a customer while visiting Samsung US
Customer Rating
1
Disappointed with phone
on April 25, 2023
Posted by: pat03
Very unhappy with the phone. The crease in the middle is separating after a few months. I would not recommend this phone. I liked the concept of a smaller phone but very disappointed.
Response from Samsung USBy Bethany, Social Commerce, April 26, 2023
Hello Pat03... …Thank you for your review of the Samsung Galaxy Z Flip4. We value your input as we strive to innovate and improve on the design and functionality of our products. We never want our customers to feel as if they’ve had a less than idea experience. Below I've attached Samsung Care+. If enrolled, they offer device protection against drops, spills, cracked screens, and mechanical failure. You would also have access to same day cracked screen repairs at over 700 Samsung authorized locations nationwide. Please contact Samsung Support, also below, if we can offer any additional assistance. Thank you for being a valued customer. –Bethany
Samsung Care+: Support 24/7, Protection & Warranty | Samsung US
smsng.us/Samsung-Support
Samsung Care+: Support 24/7, Protection & Warranty | Samsung US
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
5
Best flip phone I've owned
on April 25, 2023
Posted by: Pixie718
[This review was collected as part of a promotion.] I got this for a multitude of reasons one of which being I work in a factory where a cracked screen is highly likely to happen I went through several screen protectors a month no problems since upgrading. I love how compact it is and it's battery life is surprising given its size
Written by a customer while visiting Samsung US
Customer Rating
1
Flimsy cheap screen
on April 24, 2023
Posted by: NicknameisMyNickname
Expertise:Intermediate
Let me start by saying I usually love Samsung phones...but this one is absolute trash. I had to replace my first one due to issues with the charging port. My second one...well that tough as nails gorilla glass apparently is not that tough after all. My phone has an indentation on the screen and after taking it to T Mobile and speaking with a rep he said that something my have gotten in between the screen when i closed it...now my screen will not turn on. I have a phone case on it and have never dropped it in the 2.5 weeks that i have had it. Camera is also subpar but thats not really an issue more a preference. Again, I love Samsungs but I deeply regret upgrading from my Note 20 to this garbage device.
Features
3
Performance
5
Design
1
Value
1
Response from Samsung USBy Bethany, Social Commerce, April 26, 2023
Hello...We appreciate you taking the time to review the Samsung Galaxy Z Flip4. At Samsung, your thoughts are appreciated as we strive to innovate and improve on our product design and functionality. We never want our customers to feel as if they’ve had a less than idea experience. I've linked below Samsung Care+. With it, you would have access to same day cracked screen repairs at 700+ Samsung authorized locations nationwide. They offer device protection against drops, spills, cracked screens, and mechanical failure. Please don't hesitate to contact Samsung Support if we can be of any additional assistance. Thank you for being a long-time customer. –Bethany
Samsung Care+: Support 24/7, Protection & Warranty | Samsung US
smsng.us/Samsung-Support
Samsung Care+: Support 24/7, Protection & Warranty | Samsung US
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
5
Beautiful design
on April 20, 2023
Posted by: Redblood65
I bought this phone 2weeks ago and I am very happy with it.
Everyone loves my new phone
Everyone loves my new phone
Written by a customer while visiting Samsung US