Customer reviews from Samsung US
Samsung - Galaxy Z Flip4 512GB (Unlocked) - Graphite
Average customer rating
4.3
(1,751 Reviews)
Rating breakdown 1,751 reviews
5 Stars
1,098
4 Stars
388
3 Stars
107
2 Stars
64
1 Star
94
85%of customers recommend this product.
(
534 out of
625)
Customer Reviews for Samsung - Galaxy Z Flip4 512GB (Unlocked) - Graphite
Customer Rating
5
Great features
on March 3, 2023
Posted by: Love2sleep
[This review was collected as part of a promotion.] For pictures and streaming videos and games it works great
Written by a customer while visiting Samsung US
Customer Rating
4
Novel design, hard to handle one-handed
on March 3, 2023
Posted by: TechPhD
[This review was collected as part of a promotion.] End-to-end Samsung user, with Buds, Tab, and Watch. Very good ecosystem.
However, moving from S21+ to Flip4 seems a downgrade, once the novelty wears off.
Bad camera compared to S-series flagship. Horrible battery life. Flip-enabled software needs more compatibility with popular apps.
Cover Screen needs more customizability.
However, moving from S21+ to Flip4 seems a downgrade, once the novelty wears off.
Bad camera compared to S-series flagship. Horrible battery life. Flip-enabled software needs more compatibility with popular apps.
Cover Screen needs more customizability.
Written by a customer while visiting Samsung US
Customer Rating
4
I love it!
on March 3, 2023
Posted by: mushbrr
[This review was collected as part of a promotion.] I've had this phone for about 3-4 months now and I honestly can't see myself going back to any other phone, its design is just so unique to me.
I'm literally in love with flip phones so you could understand my excitement when Samsung was first releasing the flip series, however I was scared to get any until now due to complaints i'd seen but I'm glad I waited. I've had almost no problems with this phone and I love it's customizability!
the only thing that really scares me is the fragility of the crease. While I doubt much will ever happen to it, I cant help but get anxious. I get scared of opening or closing my phone too hard and my heart nearly stops every time I drop it, but even with those worries nothing has caused any real issues with it.
I will say that on my second day with it I did manage to drop it right on its hinge and I didn't have a case at the time so now my hinge is a little crooked which honestly infuriates me everytime I think about it, but it never damaged or affected the screen in any way. This is also me definitely recommending you grab a case for it as soon as possible!
I will say that on my second day with it I did manage to drop it right on its hinge and I didn't have a case at the time so now my hinge is a little crooked which honestly infuriates me everytime I think about it, but it never damaged or affected the screen in any way. This is also me definitely recommending you grab a case for it as soon as possible!
Overall, it's a nice phone and I fell in love with it when I first saw it's release.
Written by a customer while visiting Samsung US
Customer Rating
4
Split screen and 3 different ways to take pictures
on March 4, 2023
Posted by: Galaxy
from M
I brought my phone almost 2 years ago and it just started giving me problems
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great Phone, bad end-users
on March 4, 2023
Posted by: EnigmaticGlitch
from USA
Expertise:Expert
Great phone. Only complaint is the Crease because there are others on the market which have no crease at all. Why Samsung still does is just beyond me. It really doesn't make logical sense.
There are some reviews on here which are misleading. I.e. "My screen is lifting from the edges of the crease.". No, the screen is not lifting. The Screen Protector is. Yes it does happen. Particular in highly humid storage area's with the phone folded, and when you don't keep the screen clean. Finger oils get beneath the screen protector and act as lubricant. Once it begins, it's going to continue to get worse until the screen protector is replaced. I've only replaced 1 screen protector after about 8 months (could have at the 5-6 month mark). I made the mistake of allowing too much tension in the crease which resulted in the screen protector tearing in the crease. I will not make that mistake again. However, the screens are very durable. The outer layer feels soft and rubbery, that is the screen protector. It is oleophobic film.
I see some reviews about, "App's not loading" and "browser not working right". That is a network problem, which makes sense as they also mentioned having laggy networking abilities. This is going to be A.) Current Router settings if on WiFi. Or B.) Poor service coverage area or tower issues if on Cellular Network.
The only other two things that could be caused by are user abuse, or a manufacturing defect on the NIC.
There are some reviews on here which are misleading. I.e. "My screen is lifting from the edges of the crease.". No, the screen is not lifting. The Screen Protector is. Yes it does happen. Particular in highly humid storage area's with the phone folded, and when you don't keep the screen clean. Finger oils get beneath the screen protector and act as lubricant. Once it begins, it's going to continue to get worse until the screen protector is replaced. I've only replaced 1 screen protector after about 8 months (could have at the 5-6 month mark). I made the mistake of allowing too much tension in the crease which resulted in the screen protector tearing in the crease. I will not make that mistake again. However, the screens are very durable. The outer layer feels soft and rubbery, that is the screen protector. It is oleophobic film.
I see some reviews about, "App's not loading" and "browser not working right". That is a network problem, which makes sense as they also mentioned having laggy networking abilities. This is going to be A.) Current Router settings if on WiFi. Or B.) Poor service coverage area or tower issues if on Cellular Network.
The only other two things that could be caused by are user abuse, or a manufacturing defect on the NIC.
Don't bash Samsung because you are incompetent to technology, use, and care.
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Z flip 4 - happy so far
on March 4, 2023
Posted by: Mishanya
[This review was collected as part of a promotion.] I've been using my device for many purposes, including streaming, work, entertainment, and so one and so forth. So far, no complaints, great battery life in comparison with my previous Z flip phone.
In regards to drawbacks, the screen protector had to be replaced under warranty.
Highly recommended!
In regards to drawbacks, the screen protector had to be replaced under warranty.
Highly recommended!
Written by a customer while visiting Samsung US
Customer Rating
5
Great product
on March 4, 2023
Posted by: Korat1
[This review was collected as part of a promotion.] I passed to zflip4 frm galaxy s21. Although S22 is a great product flip is all it takes. Love the flip, the speed and the storage capacity of the device.
Written by a customer while visiting Samsung US
Customer Rating
5
!IT FLIPZ!
on March 4, 2023
Posted by: BlissflipZ
[This review was collected as part of a promotion.] I love this phone! How it flipz, how it takes photos and videos. Everything about it is so easy and smooth. You would think because it has hinges and folds it would be weak but it is very durable. The feel of it is very comfortable and holding it is surprisingly easy. Of course you can have both of best worlds with Samsung and Google so you can not go wrong with that! Just amazing product and will continue with this Samsung line!!!
Written by a customer while visiting Samsung US