Customer reviews from Samsung US
Samsung - Galaxy Z Flip4 512GB (Unlocked) - Graphite
Average customer rating
4.4
(1,560 Reviews)
Rating breakdown 1,560 reviews
5 Stars
992
4 Stars
361
3 Stars
97
2 Stars
47
1 Star
63
88%of customers recommend this product.
(
421 out of
479)
Customer Reviews for Samsung - Galaxy Z Flip4 512GB (Unlocked) - Graphite
Customer Rating
3
Hinge issues
on October 26, 2022
Posted by: Elam
I got the phone 2 weeks ago and it's been great how small it gets and the screen on the back side. The main issue I have with it is that the phone doesn't stay flat anymore. The it stays at an angle and has started to irritate me.
Response from Samsung USBy Bethany, Social Commerce, October 28, 2022
Hi Elam,
We appreciate you taking the time to review the Samsung Galaxy Z Flip4. We value all critiques as we strive to innovate and improve on our product design and functionality. If you need any assistance, please feel free to reach out to Samsung Support, attached below. Thank you for being a valued customer. -Bethany
smsng.us/Samsung-Support
We appreciate you taking the time to review the Samsung Galaxy Z Flip4. We value all critiques as we strive to innovate and improve on our product design and functionality. If you need any assistance, please feel free to reach out to Samsung Support, attached below. Thank you for being a valued customer. -Bethany
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on October 2, 2022
Posted by: Steven
Expertise:Expert
[This review was collected as part of a promotion.] Foldables are great. Super small form factor when folded.
I would recommend this to a friend!
Features
5
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Folding Excellent
on October 5, 2022
Posted by: Ray justAT3chGuy
from Staten Island, NY
Expertise:Expert
[This review was collected as part of a promotion.] I have been using this phone for about a week now on t-mobile 5G serves and I have to say outside of the outstanding connecting and call clarity. The folding Aspect of this phone makes it amazingly portable especially when working on my routes for the USPS haven't to deliver mail it's lightweight and if it's in my pocket with little's and no issues
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Fun phone and bespoke colors are cool!
on October 5, 2022
Posted by: Znas
from Gaithersburg, MD
Expertise:Intermediate
[This review was collected as part of a promotion.] Got the bespoke edition with blue color and gold trim and just love how it looks
Battery is definitely an improvement this version
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone
on October 19, 2022
Posted by: Robcop
from Atlanta
Expertise:Intermediate
[This review was collected as part of a promotion.] At first I thought the folding was going to be a bit gimmicky but it feels really good in your hand and fits really well in your pocket. The phone seems pretty good overall. My only problem with it is the camera quality and the battery having gone down from the s22 ultra. The fold was just too big of a phone to go for
I would recommend this to a friend!
Features
4
Performance
3
Design
5
Value
3
Written by a customer while visiting Samsung US
Customer Rating
1
Hinge Stopped Working After 30 Days
on November 28, 2022
Posted by: BaconPhoenix
Expertise:Intermediate
I've had this phone for 30 days and the hinge already stopped working. Now it just gets stuck at a 90 degree angle and wont open past that without risking damage to the screen.
No, I would not recommend this to a friend.
Features
5
Performance
4
Design
1
Value
3
Response from Samsung USBy Bethany, Social Commerce, November 30, 2022
Hi BaconPhoenix,
Thank you for your review of the Samsung Galaxy Z Flip4. We appreciate your feedback as it ensures we remain innovative with our product designs and functionality. We never want our customers to feel as if they’ve had a less than idea experience. I've attached a link to our warranty department below. Please reach out to them for assistance with your hinge. Thank you for being a valued customer. -Bethany
smsng.us/Warranty-Info
Thank you for your review of the Samsung Galaxy Z Flip4. We appreciate your feedback as it ensures we remain innovative with our product designs and functionality. We never want our customers to feel as if they’ve had a less than idea experience. I've attached a link to our warranty department below. Please reach out to them for assistance with your hinge. Thank you for being a valued customer. -Bethany
smsng.us/Warranty-Info
Written by a customer while visiting Samsung US
Customer Rating
1
Hinges break just from opening and shutting!
on January 4, 2023
Posted by: TT z phone flip 4
from Peoria illinois
Expertise:Intermediate
I bought this phone 2 months ago and already the hinge on the left side popped and turned my screen black. I have to send it in and wait 2 weeks without a phone.
Features
3
Performance
3
Design
1
Value
3
Response from Samsung USBy Bethany, Social Commerce, January 9, 2023
Hello,
We appreciate your review of the Samsung Galaxy Z Flip4. We value all feedback as we strive to bring our consumers the best in product design and functionality. We never want our customers to feel as if they’ve had a less than idea experience. I've attached the link to Samsung Repair Services. Often times they're able to accommodate in home and walk-in services for your convenience, so please reach out to them for assistance. Thank you for being a valued customer. –Bethany
Samsung | uBreakiFix
smsng.us/Samsung-Support
We appreciate your review of the Samsung Galaxy Z Flip4. We value all feedback as we strive to bring our consumers the best in product design and functionality. We never want our customers to feel as if they’ve had a less than idea experience. I've attached the link to Samsung Repair Services. Often times they're able to accommodate in home and walk-in services for your convenience, so please reach out to them for assistance. Thank you for being a valued customer. –Bethany
Samsung | uBreakiFix
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on October 1, 2022
Posted by: Anonymous
from New Orleans
Expertise:Expert
[This review was collected as part of a promotion.] I bought this phone a month ago I'm so happy that's I did
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US