Customer reviews from Samsung US
Samsung - Galaxy Z Flip4 512GB (Unlocked) - Graphite
Average customer rating
4.3
(1,751 Reviews)
Rating breakdown 1,751 reviews
5 Stars
1,098
4 Stars
388
3 Stars
107
2 Stars
64
1 Star
94
85%of customers recommend this product.
(
534 out of
625)
Customer Reviews for Samsung - Galaxy Z Flip4 512GB (Unlocked) - Graphite
Customer Rating
2
Good phone but messed up after 4 months
on February 21, 2023
Posted by: Bookworm
Expertise:Expert
Great phone and cool functions. Loved that it was small enough to fit anywhere but only had it for 4 months and the phone messed up one day. I did not drop it or abused the phone. I simply closed it to charge and the main screen started to glitch and now has a black screen where the fold it at. I paid a lot of money for this phone for it to not work in 4 months. I took the phone to get it fixed but nothing they can do apparently. Will no be purchasing a flip phone again.
No, I would not recommend this to a friend.
Features
4
Performance
4
Design
4
Value
2
Response from Samsung USBy Bethany, Social Commerce, February 22, 2023
Hi Bookworm... We appreciate you taking the time to review the Samsung Galaxy Z Flip4. We value all feedback as we continue to innovate and improve on the design and functionality of our products. I’ve attached a link to Samsung Care+, the ultimate protection for your Galaxy life covers Unlimited Drops, Spills, and Mechanical Breakdown plus Theft and Loss coverage. If enrolled, you'd have access to same day cracked screen repairs at 700+ Samsung authorized locations nationwide. Please reach out to Samsung Support for further assistance. Thank you for being a valued customer. –Bethany
Samsung Care+: Support 24/7, Protection & Warranty | Samsung US
smsng.us/Samsung-Support
Samsung Care+: Support 24/7, Protection & Warranty | Samsung US
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
5
I WAS a skeptic
on February 21, 2023
Posted by: MandoV
[This review was collected as part of a promotion.] At first like everyone I was thinking I know I will find an issue with the screen ..been a couple months and no issues...fast charging! .I Love It!
Written by a customer while visiting Samsung US
Customer Rating
1
Screen is cheap.
on February 22, 2023
Posted by: Donotbuy123
Expertise:Expert
Please do not buy this phone. it not only the battery life is bad, but the screen is cheap made. I got it dropped and the screen black out even with the screen protector. It also do not support hdmi out and no Samsung DEX, with the black screen I can not do anything with it.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy Bethany, Social Commerce, February 25, 2023
Hello... We appreciate you taking the time to review the Samsung Galaxy Z Flip4. Your input is valuable as we continue to innovate and improve on the design and functionality of our products. I’ve attached a link to Samsung Care+. They offer device protection against drops, spills, cracked screens, and mechanical failure. Also, some links that should help concerning its battery. If you need any further assistance, please reach out to Samsung Support. Thank you for being a valued customer. –Bethany
Samsung Care+: Support 24/7, Protection & Warranty | Samsung US
Apps are draining battery on Galaxy phone or tablet (samsung.com)
Galaxy Battery - Optimization (samsung.com)
Get the most out of your Galaxy phone's battery (samsung.com)
smsng.us/Samsung-Support
Samsung Care+: Support 24/7, Protection & Warranty | Samsung US
Apps are draining battery on Galaxy phone or tablet (samsung.com)
Galaxy Battery - Optimization (samsung.com)
Get the most out of your Galaxy phone's battery (samsung.com)
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
4
Solid Device
on February 22, 2023
Posted by: Zennez
[This review was collected as part of a promotion.] Being able to fold it down makes it alot easier to store it in many locations. Display is great, camera is not terrible
Still wishing for a better battery life
Written by a customer while visiting Samsung US
Customer Rating
1
HORRIBLE! Stay Away
on February 22, 2023
Posted by: Victor
Expertise:Expert
Lasted less than 5 months. Screen protector started coming off and the screen started glitching and turning black
No, I would not recommend this to a friend.
Features
4
Performance
2
Design
1
Value
1
Response from Samsung USBy Bethany, Social Commerce, February 26, 2023
Hi Victor... Thank you for your feedback on the Samsung Galaxy Z Flip4. Your assessment is important as we continue to innovate and improve on the design and functionality of our products. We never want our customers to feel as if they’ve had a less than idea experience. Attached below is Samsung Care+. If enrolled, they offer device protection against drops, spills, cracked screens, and mechanical failure. Furthermore, you'd have access to same day cracked screen repairs at 700+ Samsung authorized locations nationwide. If you need any further assistance, please reach out to Samsung Support. Thank you for being a valued customer. –Bethany
Samsung Care+: Support 24/7, Protection & Warranty | Samsung US
smsng.us/Samsung-Support
Samsung Care+: Support 24/7, Protection & Warranty | Samsung US
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
1
Overrated expensive idea..
on February 22, 2023
Posted by: CrapMagnet
from Alaska
Expertise:Intermediate
HORRIBLE! All this on about 5 months. Started with a flip3 only folded it handful of times I'm on my 2nd flip 4 have been folded but not regularly,constant problems with the screens they either start getting spots or top half fails an delaminates focused around center fold area. Turn on Google assist an screen rotate! 9hr at most battery(I stream music All Day),magnetic top attracts ANY loose magnetic objects as well as other magnetized objects mess with outter screen functions. Get a case it slides off EVERYTHING also. I would wait for the 5th or 6th version.
Features
1
Performance
2
Design
1
Value
1
Response from Samsung USBy Bethany, Social Commerce, February 27, 2023
Hello... We appreciate your feedback of the Samsung Galaxy Z Flip4. Your input is valuable as we strive to innovate and improve on the design and functionality of our products. Below are some links that should help with the battery life of your device. Also, the link to Samsung Care+, in case you're not already enrolled. They offer device protection against drops, spills, cracked screens, and mechanical failure, and access to same day cracked screen repairs at 700+ Samsung authorized locations nationwide. If you need any further assistance, please reach out to Samsung Support. Thank you for being a valued customer. –Bethany
Apps are draining battery on Galaxy phone or tablet (samsung.com)
Galaxy Battery - Optimization (samsung.com)
Get the most out of your Galaxy phone's battery (samsung.com)
Samsung Care+: Support 24/7, Protection & Warranty | Samsung US
smsng.us/Samsung-Support
Apps are draining battery on Galaxy phone or tablet (samsung.com)
Galaxy Battery - Optimization (samsung.com)
Get the most out of your Galaxy phone's battery (samsung.com)
Samsung Care+: Support 24/7, Protection & Warranty | Samsung US
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
4
Good phone
on February 23, 2023
Posted by: Frogbog72
[This review was collected as part of a promotion.] I had the phone for 2 days and dropped it in the parking lot, now it doesn't fold flat. I also had to take the screen protector off since it was to cold for it.
Written by a customer while visiting Samsung US
Customer Rating
5
Love it! Amazing
on February 23, 2023
Posted by: Shortykel
[This review was collected as part of a promotion.] This is an awesome phone, wasn't sure how I would like it but it's cool. I've been a galaxy girl since day one. They are amazing phones and I can always trust samsung to do it right!
Written by a customer while visiting Samsung US