Customer reviews from Samsung US
Samsung - Galaxy Z Flip4 512GB (Unlocked) - Graphite
Average customer rating
4.3
(1,751 Reviews)
Rating breakdown 1,751 reviews
5 Stars
1,098
4 Stars
388
3 Stars
107
2 Stars
64
1 Star
94
85%of customers recommend this product.
(
534 out of
625)
Customer Reviews for Samsung - Galaxy Z Flip4 512GB (Unlocked) - Graphite
Customer Rating
1
When it is folded you cannot operate with one hand
on January 20, 2023
Posted by: Skip
from Cocoa Beach Fl.
I got this phone about 2 months ago and sorry l did. I hate this phone and would like to get rid of it. Will sell for what’s owed on it.
Response from Samsung USBy Bethany, Social Commerce, January 24, 2023
Hi Skip,
Thank you for taking the time to review the Samsung Galaxy Z Flip4. We appreciate your feedback as we continue leading the charge on innovation. I've attached the link to Samsung Support, please reach out to them for any assistance you might need. Thank you for being a valued customer. -Bethany
smsng.us/Samsung-Support
Thank you for taking the time to review the Samsung Galaxy Z Flip4. We appreciate your feedback as we continue leading the charge on innovation. I've attached the link to Samsung Support, please reach out to them for any assistance you might need. Thank you for being a valued customer. -Bethany
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
5
Recommended
on January 23, 2023
Posted by: Greb
Love it! Excellent performance and features. I like that it is very practical and fits in any pocket.
Written by a customer while visiting Samsung US
Customer Rating
5
Most excited about a phone in years
on January 23, 2023
Posted by: 9MWinters
I bought this a little over a month ago and I'm in love with it. I haven't been this excited about a new phone is a long time. I wanted something smaller, practical, and useful, but something that still functioned just like my previous Samsung phones and didn't take away from anything that I was already getting. I was not disappointed. I worried a bit about the battery, but I haven't had any problems making it through the day with plenty left to spare. The crease in the screen where it folds is noticeable to touch, but hardly any at all visibly. It's not awkward or annoying feeling it there while using the phone. It's a much more practical phone and enables you to do more with the screen on the front as well as using a double screen when you fold it 90 degrees sitting on a table or something. It's also incredibly handy to just have a phone that folds up and sticks in your pocket.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
not a great experience
on January 24, 2023
Posted by: Ana christina
My phone showed a black lines across the screen where the fold is. After just a few hours, the black line spread and i was no longer able to touch my screen.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
3
Value
1
Response from Samsung USBy Bethany, Social Commerce, January 25, 2023
Hi Ana Christina,
Thank you for your feedback on the Samsung Galaxy Z Flip4. Your critique is appreciated as we strive to innovate and improve on the design and functionality of our products. We never want our customers to feel as if they’ve had a less than idea experience. I've attached the link to Samsung Repair Services. Often times they are able to accommodate in home and walk-in services for your convenience, so please reach out to them for assistance. Thank you for being a valued customer. -Bethany
Samsung | uBreakiFix
smsng.us/Warranty-Info
smsng.us/Samsung-Support
Thank you for your feedback on the Samsung Galaxy Z Flip4. Your critique is appreciated as we strive to innovate and improve on the design and functionality of our products. We never want our customers to feel as if they’ve had a less than idea experience. I've attached the link to Samsung Repair Services. Often times they are able to accommodate in home and walk-in services for your convenience, so please reach out to them for assistance. Thank you for being a valued customer. -Bethany
Samsung | uBreakiFix
smsng.us/Warranty-Info
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
5
Zflip for life!
on January 24, 2023
Posted by: Gimmeanickle
from Jones oklahoma
Expertise:Intermediate
Have had my Zflip for four months and I Love it! The camera is amazing, the edit features built in are usually something you have to download extra apps and pay premium prices for.
This pretty little thing gets lots of attention too. Every time I pull it out of my pocket and open it someone inevitably asks me about it.
I'm pretty sure my Zflip 4 has convinced a couple people to move over from the phones with the fruit on them! The only thing I would change is the slim design makes handling the Zflip 4 very easy to accidentally press buttons you don't need to.
The outside display is convenient and you can take pictures with it while the Zflip is closed!!! So much fun.
Features
5
Performance
5
Design
4
Value
3
Written by a customer while visiting Samsung US
Customer Rating
4
Ranting, but positive.
on January 24, 2023
Posted by: Vinny
I bought this roughly a month and a half ago, I swapped from the zflip 3! Before then I was using a tiny little iPhone SE Gen 2, which swapping over to this phone (well, the flip3, but the screen differences in that department are minimal) was quite an experience. I recommend the phone if you're used to larger screens. I also do enjoy the folding format, and I've had people grab my phone and start shouting about it, so I definitely don't recommend this phone for people with severe anxiety. Well, not until everyone's seen one, since by then they won't be so... bold. Anyways, I recommend this phone. I had no problems with my zflip 3, and it was used. And upgrading has just been excellent. I love the better battery and the better chip makes playing games feel more exciting, less worrying.
Written by a customer while visiting Samsung US
Customer Rating
3
Poor quality phone
on January 24, 2023
Posted by: Johnny
Bought this phone last September and they screen separated and now most of the screen blank. I trauested a repair and e as told that it e as damaged. This is a defect in the product
Response from Samsung USBy Bethany, Social Commerce, January 25, 2023
Hi Johnny,
We appreciate you taking the time to review the Samsung Galaxy Z Flip4. We value your critique as we strive to innovate and improve on our product design and functionality. We never want our customers to feel as if they’ve had a less than idea experience. I've attached the link to Samsung Repair Services. Often times they are able to accommodate in home and walk-in services for your convenience, so please reach out to them for assistance. Thank you for being a valued customer. -Bethany
Samsung | uBreakiFix
smsng.us/Warranty-Info
smsng.us/Samsung-Support
We appreciate you taking the time to review the Samsung Galaxy Z Flip4. We value your critique as we strive to innovate and improve on our product design and functionality. We never want our customers to feel as if they’ve had a less than idea experience. I've attached the link to Samsung Repair Services. Often times they are able to accommodate in home and walk-in services for your convenience, so please reach out to them for assistance. Thank you for being a valued customer. -Bethany
Samsung | uBreakiFix
smsng.us/Warranty-Info
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
5
on January 25, 2023
Posted by: Gary
Great phone!!! Easy to use as well as easy to store!!!
Written by a customer while visiting Samsung US