Customer reviews from Samsung US
Samsung - Galaxy Z Flip4 512GB (Unlocked) - Graphite
Average customer rating
4.3
(1,751 Reviews)
Rating breakdown 1,751 reviews
5 Stars
1,098
4 Stars
388
3 Stars
107
2 Stars
64
1 Star
94
85%of customers recommend this product.
(
534 out of
625)
Customer Reviews for Samsung - Galaxy Z Flip4 512GB (Unlocked) - Graphite
Customer Rating
5
Worth every penny.
on January 9, 2023
Posted by: Bird lady
from Cascade mountains
Expertise:Beginner
I absolutely love everything about it! It even comes in my favorite color.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
Perfect
on January 9, 2023
Posted by: Rob14
This phone is sleek, compact and fits my hand well. The interface and software is exactly what I love about samsoung. Having a flip phone for the first time since '09, was a surprisingly smooth transition. The crease isn't really that noticeable to me, and the structure of the phone feels durable. I look forward to future updates of the flip.
Written by a customer while visiting Samsung US
Customer Rating
4
Cool, unique phone
on January 10, 2023
Posted by: JStar
from Miami, FL
I have always been intrigued about this phone ever since it came out and have wanted one. I got mine as a Christmas gift. So far I love this phone. I haven't yet figured out all the neat tricks and gadgets the phone has to offer but I am truly happy to have this phone. The convenience in size really is my favorite part.
Features
4
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Small and practical
on January 10, 2023
Posted by: Amoebamom
from California
The folding screen makes it very useful in different situations and very practical for storing👌
I would recommend this to a friend!
Features
4
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Z4
on January 10, 2023
Posted by: ZIPPING
I got my Z4 flip about 2 months ago and I just live ut.I live the size when folded and how compact it is. The selfie option is super cool.
Written by a customer while visiting Samsung US
Customer Rating
1
Hinge Problem!!!!!!
on January 12, 2023
Posted by: Susie
from Joliet IL
Expertise:Intermediate
I bought this phone when It first came out and I was super excited. I actually switched from IPhone to Samsung since I was very intrigue with the flip design. WORST DECISION EVER!!! I rarely drop my phone and the one time I do from a not so high distant. The hinge broke and I could no longer fold. It would only go half way. Customer Service was very helpful and luckily I did not have to pay out of pocket to get it fix due to the Warranty. A month Later here I am again and now I hear a click everytime I open and close my phone. Now I have to go back and get it fix AGAIN and that is all in a span of 5 months. I am totally ready to switch back due to this continuous issue.
No, I would not recommend this to a friend.
Features
4
Performance
4
Design
1
Value
1
Response from Samsung USBy Bethany, Social Commerce, January 17, 2023
Hi Susie,
Thank you for taking the time to review the Samsung Galaxy Z Flip4. We appreciate your thoughts as we continue to innovate and improve on the design and functionality of our products. We never want our customers to feel as if they’ve had a less than idea experience. I've attached a link to Samsung Care+. With it, you can stay protected beyond the manufacturer’s warranty, receive as soon as same-day cracked screen repairs from $29 - $249 per claim, and enjoy 24/7 expert support and replacements as soon as next business day. Please reach out to them for assistance. Thank you for being a valued customer. -Bethany
smsng.us/Samsung-Care-Plus
smsng.us/Samsung-Support
Thank you for taking the time to review the Samsung Galaxy Z Flip4. We appreciate your thoughts as we continue to innovate and improve on the design and functionality of our products. We never want our customers to feel as if they’ve had a less than idea experience. I've attached a link to Samsung Care+. With it, you can stay protected beyond the manufacturer’s warranty, receive as soon as same-day cracked screen repairs from $29 - $249 per claim, and enjoy 24/7 expert support and replacements as soon as next business day. Please reach out to them for assistance. Thank you for being a valued customer. -Bethany
smsng.us/Samsung-Care-Plus
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
2
Flip4 won't open to see full screen
on January 14, 2023
Posted by: Cesar
from Oregon
Expertise:Intermediate
I bought my Samsung galaxy flip4 3 months ago not very happy with it battery won't last long not only that one night I set my alarm clock for work the next morning and I tried to open the phone and it didn't open all the way so I requested a shipping label to send it back to get it checked and I've been checking on UPS website to see the status of delivery and and it says that delivery is in process I checked again and still says the same thing am not sure what's going on ever since Samsung came out their cellphones I've been very happy with them until now that I purchased the new Samsung galaxy flip4 and had to send it back because it wouldn't open all the way like it should to see the full screen right now am using my Samsung galaxy z fold2 until Samsung gets my flip4 and see why it won't open completely to see fullscreen.
No, I would not recommend this to a friend.
Response from Samsung USBy Bethany, Social Commerce, January 23, 2023
Hi Cesar,
Thank you for taking the time to review the Samsung Galaxy Z Flip4. Your opinion is valuable as we continue to innovate and improve on the design and functionality of our products. We never want our customers to feel as if they’ve had a less than idea experience. I've attached a link to Samsung Support, please reach out to them to check on the status of your device, or for any further assistance. Thank you for being a valued customer. -Bethany
smsng.us/Samsung-Support
Thank you for taking the time to review the Samsung Galaxy Z Flip4. Your opinion is valuable as we continue to innovate and improve on the design and functionality of our products. We never want our customers to feel as if they’ve had a less than idea experience. I've attached a link to Samsung Support, please reach out to them to check on the status of your device, or for any further assistance. Thank you for being a valued customer. -Bethany
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
5
Great
on January 15, 2023
Posted by: Decent
from Nigeria
Expertise:Beginner
I don't think theirs another phone in the world could brake Samsung quality products
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US