Customer reviews from Samsung US
Samsung - Galaxy Z Flip4 512GB (Unlocked) - Graphite
Average customer rating
4.4
(1,618 Reviews)
Rating breakdown 1,618 reviews
5 Stars
1,021
4 Stars
373
3 Stars
99
2 Stars
52
1 Star
73
87%of customers recommend this product.
(
454 out of
523)
Customer Reviews for Samsung - Galaxy Z Flip4 512GB (Unlocked) - Graphite
Customer Rating
5
on January 4, 2023
Posted by: Lynn
I would love to buy the Samsung Galaxy zflip4 512 GB
Written by a customer while visiting Samsung US
Customer Rating
5
Better than sex and replaces four devices
on January 8, 2023
Posted by: Marty
from Lawton and Fort Sill Oklahoma
Expertise:Intermediate
This device has replaced phone internet gaming and tablet and now I don't have to replace my broken computer calling yes a smartphone doesn't feel needs another name for the device
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
1
Disappointed.
on January 9, 2023
Posted by: Pspp
from FLORIDA
Expertise:Expert
I bought this phone in September/Oct. Such high expectations
Looks nice. Hinge broke but when they attempted repair it was with several parts it was unrepairable. Its extremely fragile.
Looks nice. Hinge broke but when they attempted repair it was with several parts it was unrepairable. Its extremely fragile.
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
2
Value
1
Response from Samsung USBy Bethany, Social Commerce, January 11, 2023
Hi PsPP,
Thank you for your review of the Samsung Galaxy Z Flip4. We appreciate your feedback as we strive to bring our consumers the best in design and functionality. We never want our customers to feel as if they’ve had a less than idea experience. I've attached a link to Samsung Care+. With it, you can stay protected beyond the manufacturer’s warranty, receive as soon as same-day cracked screen repairs from $29 - $249 per claim, enjoy 24/7 Expert support and replacements as soon as next business day. Please reach out to them for assistance as needed. Thank you for being a valued customer. -Bethany
smsng.us/Samsung-Care-Plus
smsng.us/Samsung-Support
Thank you for your review of the Samsung Galaxy Z Flip4. We appreciate your feedback as we strive to bring our consumers the best in design and functionality. We never want our customers to feel as if they’ve had a less than idea experience. I've attached a link to Samsung Care+. With it, you can stay protected beyond the manufacturer’s warranty, receive as soon as same-day cracked screen repairs from $29 - $249 per claim, enjoy 24/7 Expert support and replacements as soon as next business day. Please reach out to them for assistance as needed. Thank you for being a valued customer. -Bethany
smsng.us/Samsung-Care-Plus
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
5
Worth every penny.
on January 9, 2023
Posted by: Bird lady
from Cascade mountains
Expertise:Beginner
I absolutely love everything about it! It even comes in my favorite color.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
Perfect
on January 9, 2023
Posted by: Rob14
This phone is sleek, compact and fits my hand well. The interface and software is exactly what I love about samsoung. Having a flip phone for the first time since '09, was a surprisingly smooth transition. The crease isn't really that noticeable to me, and the structure of the phone feels durable. I look forward to future updates of the flip.
Written by a customer while visiting Samsung US
Customer Rating
4
Cool, unique phone
on January 10, 2023
Posted by: JStar
from Miami, FL
I have always been intrigued about this phone ever since it came out and have wanted one. I got mine as a Christmas gift. So far I love this phone. I haven't yet figured out all the neat tricks and gadgets the phone has to offer but I am truly happy to have this phone. The convenience in size really is my favorite part.
Features
4
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Small and practical
on January 10, 2023
Posted by: Amoebamom
from California
The folding screen makes it very useful in different situations and very practical for storing👌
I would recommend this to a friend!
Features
4
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Hinge Problem!!!!!!
on January 12, 2023
Posted by: Susie
from Joliet IL
Expertise:Intermediate
I bought this phone when It first came out and I was super excited. I actually switched from IPhone to Samsung since I was very intrigue with the flip design. WORST DECISION EVER!!! I rarely drop my phone and the one time I do from a not so high distant. The hinge broke and I could no longer fold. It would only go half way. Customer Service was very helpful and luckily I did not have to pay out of pocket to get it fix due to the Warranty. A month Later here I am again and now I hear a click everytime I open and close my phone. Now I have to go back and get it fix AGAIN and that is all in a span of 5 months. I am totally ready to switch back due to this continuous issue.
No, I would not recommend this to a friend.
Features
4
Performance
4
Design
1
Value
1
Response from Samsung USBy Bethany, Social Commerce, January 17, 2023
Hi Susie,
Thank you for taking the time to review the Samsung Galaxy Z Flip4. We appreciate your thoughts as we continue to innovate and improve on the design and functionality of our products. We never want our customers to feel as if they’ve had a less than idea experience. I've attached a link to Samsung Care+. With it, you can stay protected beyond the manufacturer’s warranty, receive as soon as same-day cracked screen repairs from $29 - $249 per claim, and enjoy 24/7 expert support and replacements as soon as next business day. Please reach out to them for assistance. Thank you for being a valued customer. -Bethany
smsng.us/Samsung-Care-Plus
smsng.us/Samsung-Support
Thank you for taking the time to review the Samsung Galaxy Z Flip4. We appreciate your thoughts as we continue to innovate and improve on the design and functionality of our products. We never want our customers to feel as if they’ve had a less than idea experience. I've attached a link to Samsung Care+. With it, you can stay protected beyond the manufacturer’s warranty, receive as soon as same-day cracked screen repairs from $29 - $249 per claim, and enjoy 24/7 expert support and replacements as soon as next business day. Please reach out to them for assistance. Thank you for being a valued customer. -Bethany
smsng.us/Samsung-Care-Plus
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US