Customer reviews from Samsung US
Samsung - Galaxy Z Flip4 512GB (Unlocked) - Graphite
Average customer rating
4.4
(1,618 Reviews)
Rating breakdown 1,618 reviews
5 Stars
1,021
4 Stars
373
3 Stars
99
2 Stars
52
1 Star
73
87%of customers recommend this product.
(
454 out of
523)
Customer Reviews for Samsung - Galaxy Z Flip4 512GB (Unlocked) - Graphite
Customer Rating
5
Just got it. Working greatt so far. Hope the scree
on December 30, 2022
Posted by: Davido
from Tx
Expertise:Expert
[This review was collected as part of a promotion.] Bought this two weeks ago. So far so good. Hope the screen holds up.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
It folds 😱
on December 30, 2022
Posted by: Calvin
from California
[This review was collected as part of a promotion.] I was surprised by the durability of the Z-flip 4 and how useful the folding feature is. I was able to flex on my friends and family with this phone, they were so surprised when I showed them that it could fold and the cover screen features (especially for taking pictures).
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on December 30, 2022
Posted by: Velvelvet
[This review was collected as part of a promotion.] I bought this a few months ago my favorite phone so far
Written by a customer while visiting Samsung US
Customer Rating
3
Touchy
on December 30, 2022
Posted by: N1jee
from Lowell Ma
Expertise:Intermediate
[This review was collected as part of a promotion.] I'm still on the learning curve, it changes words on me, this is my second phone since August, doesn't play my songs using the Samsung app, had to switch to another app, Love the small size, If I wasn't paying monthly installments on this I'd go back to my Note8
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
5
Value
3
Response from Samsung USBy Bethany, Social Commerce, January 5, 2023
HI N1jee,
Thank you for your feedback on the Samsung Galaxy Z Flip4. Your thoughts are appreciated as we continue leading the charge on innovation. We are thrilled you're enjoying its compact size! I've attached some videos from our YouTube channel that will help you become better acquainted with your device. Also below is Samsung Support, please reach out to them for assistance with playing music. Thank you for being a valued customer. -Bethany
How to use the Z Flip4 Cover screen | Samsung US
Set up the Z Flip4 Flex mode panel and go hands-free | Samsung US
Take a quick shot with the Galaxy Z Flip4 camera | Samsung US
Update your Samsung Galaxy Z Flip4’s software | Samsung US
How to reset your Galaxy Z Flip4 | Samsung US
Customize your Cover screen widgets | Samsung US
smsng.us/Samsung-Support
Thank you for your feedback on the Samsung Galaxy Z Flip4. Your thoughts are appreciated as we continue leading the charge on innovation. We are thrilled you're enjoying its compact size! I've attached some videos from our YouTube channel that will help you become better acquainted with your device. Also below is Samsung Support, please reach out to them for assistance with playing music. Thank you for being a valued customer. -Bethany
How to use the Z Flip4 Cover screen | Samsung US
Set up the Z Flip4 Flex mode panel and go hands-free | Samsung US
Take a quick shot with the Galaxy Z Flip4 camera | Samsung US
Update your Samsung Galaxy Z Flip4’s software | Samsung US
How to reset your Galaxy Z Flip4 | Samsung US
Customize your Cover screen widgets | Samsung US
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
5
My samsung galaxy flip 4
on December 31, 2022
Posted by: Born 2 shop
from Pelzer SC
Expertise:Expert
[This review was collected as part of a promotion.] I love my phone it is a small compact phone with loads of storage and it has all of the same features as the other galaxy phones I've had and it has fast internet e t and tons of storage.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Z Flip 4
on December 31, 2022
Posted by: T21ims
from Boston
[This review was collected as part of a promotion.] Bought this when it first came out in August and have been using since. The flip phone brings me memories of using folding cell phons before smartphones came out. You can split screen with this phone, and multi-task which is a cool feature. Could have given 5 stars except I happened to drop this phone once on the floor and it immediately damaged my screen for some reason. Perhaps the phone may not be as durable as I thought. But everything else, superb phone!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Bad screen protector
on January 1, 2023
Posted by: Jpw0962
I have replaced the phone 5 times because the screen protector keeps coming off at the fold of the screen. I have had my phone less than a yard and had to pay the deductible on the phone insurance.
Response from Samsung USBy Bethany, Social Commerce, January 10, 2023
Hi Jpw0962,
We appreciate you taking the time to review the Samsung Galaxy Z Flip4. We value your critique as we strive to innovate and improve on our product design and functionality. We never want our customers to feel as if they’ve had a less than idea experience. I have attached the link to Samsung Care+, which offers device protection against drops, spills, cracked screens, and mechanical failure. Plus, you’d have access to same day cracked screen repairs at 700+ Samsung authorized locations nationwide. If you need any further assistance, please reach out to Samsung Support. Thank you for being a valued customer. –Bethany
smsng.us/Samsung-Care-Plus
smsng.us/Samsung-Support
We appreciate you taking the time to review the Samsung Galaxy Z Flip4. We value your critique as we strive to innovate and improve on our product design and functionality. We never want our customers to feel as if they’ve had a less than idea experience. I have attached the link to Samsung Care+, which offers device protection against drops, spills, cracked screens, and mechanical failure. Plus, you’d have access to same day cracked screen repairs at 700+ Samsung authorized locations nationwide. If you need any further assistance, please reach out to Samsung Support. Thank you for being a valued customer. –Bethany
smsng.us/Samsung-Care-Plus
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
5
Kepler ballers
on January 3, 2023
Posted by: Dabt rolls
Hope this phone will keep me updated bussy and I just wanted you to Keisha is to key to success.
Written by a customer while visiting Samsung US