Customer reviews from Samsung US
Samsung - Galaxy Z Flip4 512GB (Unlocked) - Graphite
Average customer rating
4.4 out of 5
4.4
(1,618 Reviews)
Open Ratings Snapshot
Rating breakdown 1,618 reviews
5 Stars
1,021
4 Stars
373
3 Stars
99
2 Stars
52
1 Star
73
87%of customers recommend this product. 
(
454 out of 523
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy Z Flip4 512GB (Unlocked) - Graphite
Customer Rating
1 out of 5
1
Poor usability
on December 24, 2022
Posted by: bckdeal
Expertise:Intermediate
[This review was collected as part of a promotion.] Phone itself looks cool, but not usable in terms of battery , performance and camera
No, I would not recommend this to a friend.
Features
1 out of 5
1
Performance
1 out of 5
1
Design
1 out of 5
1
Value
1 out of 5
1
Response from Samsung USBy BethanySocial CommerceDecember 29, 2022
Hello,
Thank you for taking the time to review the Samsung Galaxy Z Flip4. We appreciate your feedback as we continue to innovate and improve on the design and functionality of our products. We never want our customers to feel as if they’ve had a less than idea experience. I've attached some links that should help elongate the battery life of your device. Also, since it sounds as if your device is still under warranty, I've linked our warranty department below as well. Please reach out to them and or Samsung Support as needed. Thank you for being a valued customer. -Bethany
Apps are draining battery on Galaxy phone or tablet (samsung.com)
Galaxy Battery - Optimization (samsung.com)
Get the most out of your Galaxy phone's battery (samsung.com)
smsng.us/Warranty-Info
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great choice! User friendly !!!
on December 24, 2022
Posted by: MIXMAX5
from CA
Expertise:Intermediate
[This review was collected as part of a promotion.] I used samsung note 9 but Screen was broken.
So I bought Z flip 4 .
IT is small , and very convenient for using ZooM app.
I LOVE iT
I would recommend this to a friend!
Features
4 out of 5
4
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Impressive performance!
on December 25, 2022
Posted by: My phone
from Laurel, ms
Expertise:Intermediate
[This review was collected as part of a promotion.] I got my galaxy z flip4 in September, I have not had any issues at all, not even the slightest. Performance has not decreased nor battery life.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The reality of a smart phone in a flip phone form.
on December 26, 2022
Posted by: UmpBlue
I've had it about 6 weeks and I love it. I'm still discovering its features and, yet, I enjoy carrying and using it. The ability to just pick the smaller form and talk, or see a text makes it the most convenient smart phone I've ever had. It easily fits into your pocket and never is in danger of dropping out.
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Apple to Samsung
on December 26, 2022
Posted by: RichBrokeMom
[This review was collected as part of a promotion.] I was super nervous because I've been an avid apple user, but decided to take the plunge when I needed an extra phone. I'm so happy I did, aesthetically pleasing and easy to use!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Best Phone Ever
on December 27, 2022
Posted by: Lacita62
from Denver, Colorado
Expertise:Intermediate
[This review was collected as part of a promotion.] I bought the flip 4 about two weeks ago. It is an awesome phone. Not only because of it's flip feature, it has very helpful apps, it has various tools to use in settings. The camera is very nice and the pictures it takes are of high quality. The only reason for the four stars is the battery life is not as optimal as it should be. Coming from a phone that lasted up to 16 hours a day. The flip4 only works for me for 5-6 hours before it needs to be recharged. That said it does have a lightening fast charging system, that restores battery life quickly. Even with that, this phone is one of the best I've ever owned.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
A Phone that'll make you FLIP!!!
on December 27, 2022
Posted by: Dustyn04
from Paramount, CA
[This review was collected as part of a promotion.] I literally just got this phone for Christmas and my 18th birthday (day after Christmas)and am already in love with how sleak and comfortable it feels and runs.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Folding Flagship
on December 28, 2022
Posted by: Billy P
from Philadelphia
Expertise:Intermediate
[This review was collected as part of a promotion.] I had this phone since it's debut. It's a folding Gaming phone
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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