Customer reviews from Samsung US
Samsung - Galaxy Z Flip4 512GB (Unlocked) - Graphite
Average customer rating
4.3
(1,749 Reviews)
Rating breakdown 1,749 reviews
5 Stars
1,096
4 Stars
388
3 Stars
107
2 Stars
64
1 Star
94
85%of customers recommend this product.
(
533 out of
624)
Customer Reviews for Samsung - Galaxy Z Flip4 512GB (Unlocked) - Graphite
Customer Rating
5
Perfect systematic device
on May 2, 2023
Posted by: RONYDACREW
[This review was collected as part of a promotion.] I would love to have this smart phone even tho mine still is the Note 20 ultra
Written by a customer while visiting Samsung US
Customer Rating
5
Flex mode and speakers
on May 1, 2023
Posted by: Slayyyyyyyy
[This review was collected as part of a promotion.] I live flex mode while cooking and and for taking pictures and the speakers hove so much more bass then I would have expected and playing games on it is fun it fosnt heat up like the flip 3 overall 10/10 would recommend
Written by a customer while visiting Samsung US
Customer Rating
3
Nice, but battery lacking and screen issue.
on May 1, 2023
Posted by: Jokes23
[This review was collected as part of a promotion.] I really liked it when I first got it. Though the battery would stop me from giving it a 5 star, I would have given it a 4 maybe 4.5. Though I am finding that sometimes the screen doesn't respond to my touch all the time. Which is annoying. For the cost of the phone, it should always respond. Beyond the occasional part of screen not always responding, great phone.
Response from Samsung USBy Debra, Social & Commerce, May 5, 2023
Howdy Jokes23, thank you for finding the free time out of your bustling day to share your thoughts with us about your Samsung Galaxy Z Flip4. We appreciate your honesty as we strive in providing the best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most amazing experiences when using our products. Samsung products have a 12-month warranty for manufacturing defects in materials and workmanship, linked below. I have provided some links below on how to optimize your battery life for your device, for your convenience. Samsung Support is available for you to troubleshoot your device and answer any questions you have. Please reach out to Samsung Support for further assistance. Thank you for being a valued Samsung customer.
– Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
https://www.samsung.com/us/support/answer/ANS00078987/ https://www.samsung.com/us/support/galaxy-battery/optimization/
https://www.samsung.com/us/support/troubleshooting/TSG01201462/
– Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
https://www.samsung.com/us/support/answer/ANS00078987/ https://www.samsung.com/us/support/galaxy-battery/optimization/
https://www.samsung.com/us/support/troubleshooting/TSG01201462/
Written by a customer while visiting Samsung US
Customer Rating
4
GREAT PHONE for people on the go.
on May 1, 2023
Posted by: getaway393
[This review was collected as part of a promotion.] This is my second Flip phone and like wine they both get better with age. Being able to fold the phone for placement in your pants, jackets, ect is incredible. Folding the phone open to take pictures, Hey everyone gets in the shot PERFECT.
The only complaints are the cameras and battery, Samsung has addressed the battery somewhat but needs to do better.
Can't wait for my new Flip 5, another great glass of wine ..
The only complaints are the cameras and battery, Samsung has addressed the battery somewhat but needs to do better.
Can't wait for my new Flip 5, another great glass of wine ..
Written by a customer while visiting Samsung US
Customer Rating
5
Like it very much.
on May 1, 2023
Posted by: fh22274
[This review was collected as part of a promotion.] Personal use. Take pictures along. Love it is a flip phone that is easy to carry
Written by a customer while visiting Samsung US
Customer Rating
5
The phone is great to use, very compact and easy
on May 1, 2023
Posted by: Ryusaki36
[This review was collected as part of a promotion.] Use phone primarily for work, especially useful when closed to answer calls without opening. When watching videos or playing games it's very responsive and refresh rate is very good
Written by a customer while visiting Samsung US
Customer Rating
5
Love it sold at first sight
on May 1, 2023
Posted by: Chasedinero
[This review was collected as part of a promotion.] So I am so in love with this phone!! I went from a iphone 13 pro, I held on to the iphone just in case I wouldn't like it. But between the many different screens you can use and the camera features.. I sold the iphone quickly..I love that I can do multiple things at one time.. and music, games etc all are FREE!!
Written by a customer while visiting Samsung US
Customer Rating
3
Beautiful mess
on May 1, 2023
Posted by: Maxxie
[This review was collected as part of a promotion.] The phone design is beautiful but the hardware need a lot of improvement. The screen on my phone broke twice and the camera is way behind the S series
Response from Samsung USBy Debra, Social & Commerce, May 3, 2023
Good day Maxxie, thank you for finding the readily available time out of your lively day to share your sentiments with us about your Samsung Galaxy Z Flip4. We appreciate your directness as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most incredible experiences while using our products. Samsung products have a 12-month warranty for manufacturing defects in materials and workmanship, linked below. Fun fact, Samsung has conducted strenuous testing on our foldable devices to survive at least 200,000 folding and unfolding of the screen. Did you know that we offer Samsung Care+ that can be added to eligible devices to provide physical damage protection for your investments? This powerful protection for your Galaxy life covers liquid damage, theft and loss, and mechanical breakdown. Talk about peace of mind! Please feel free to reach out to Samsung Support if you would like to share any additional feedback with us or if you would like further assistance. Thank you for being a faithful Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
- Debra
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
Written by a customer while visiting Samsung US