Customer reviews from Samsung US
Samsung - Galaxy Z Flip4 512GB (Unlocked) - Graphite
Average customer rating
4.3
(1,751 Reviews)
Rating breakdown 1,751 reviews
5 Stars
1,098
4 Stars
388
3 Stars
107
2 Stars
64
1 Star
94
85%of customers recommend this product.
(
534 out of
625)
Customer Reviews for Samsung - Galaxy Z Flip4 512GB (Unlocked) - Graphite
Customer Rating
2
Bezel Bumper fell off after 2 weeks
on October 11, 2022
Posted by: MisterEich
from Illinois
Expertise:Expert
[This review was collected as part of a promotion.] I really, truly wanted to love this phone. The screen is bright and beautiful, the device looks great, but after 2 weeks of use, one of the bezel bumpers fell off the bottom corner of the front of the device.
I sent the device in to Samsung and after a week, the device was sent back, but the bumper was not replaced. Ugh.
No, I would not recommend this to a friend.
Features
5
Performance
5
Design
2
Value
3
Response from Samsung USBy Bethany, Social Commerce, October 13, 2022
Hello,
We appreciate you taking the time to review the Samsung Galaxy Z Flip4. We value all feedback as we continue to innovate and improve on the design and functionality of our products. I've attached a link to Samsung Repair Services, often times they are able to accommodate in home and walk in visits for your convenience. Please reach out to them for assistance. Thank you for being a valued customer. -Bethany
Samsung | uBreakiFix
smsng.us/Samsung-Support
We appreciate you taking the time to review the Samsung Galaxy Z Flip4. We value all feedback as we continue to innovate and improve on the design and functionality of our products. I've attached a link to Samsung Repair Services, often times they are able to accommodate in home and walk in visits for your convenience. Please reach out to them for assistance. Thank you for being a valued customer. -Bethany
Samsung | uBreakiFix
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
5
The coolest phone out there!!!
on October 11, 2022
Posted by: Frank
from Santa Rosa CA
Expertise:Expert
[This review was collected as part of a promotion.] Upgraded from Z Flip 3. Love the new design. Battery last the whole day. Beautiful screen and very portable.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
A great device
on October 12, 2022
Posted by: Anonymous
from Chicago, IL
[This review was collected as part of a promotion.] I love this phone s far. It is really one of the most innovative phone on the market and I cant wait for a Flip5.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
It's so sexy and smooth
on October 13, 2022
Posted by: Flip
from Camden AR
[This review was collected as part of a promotion.] Well I really like the phone and it's a pretty need of a design it's got a very smooth features to it features to it and really like the screen on the front
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on October 13, 2022
Posted by: VENImport87
Expertise:Expert
[This review was collected as part of a promotion.] I've had the phone for about 2 months at this point and I love the utility of it. The small footprint is great and I like that I don't have to worry about the inside screen while it's in my pocket.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Upgraded from ZFlip3
on October 13, 2022
Posted by: kokov
from GA
Expertise:Expert
[This review was collected as part of a promotion.] So, I have a ZFlip4 Bespoke edition but did not see an option to select that specific phone. Anyway, the phone has been great. I really do not see any tremendous changes from my ZFlip3, but definitely could not pass up the 4's preorder trade in deal. I haven't looked back to iPhones since moving to foldable devices by Samsung. I am really in love with this phone. I actually wasted juice on it and it's still good after some rice. Definitely get some protection on it though, as there seems to be hinge problems after dropping the device. Please put a case on the phone at least!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Not too bad but one major flaw...
on October 13, 2022
Posted by: KevRJus
from Raytown, MO
Expertise:Intermediate
I like the phone, it's very practical only downfall is if it falls at the right angle the screen will bust open
I would recommend this to a friend!
Features
4
Performance
4
Design
3
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Better than I thought it would be
on October 13, 2022
Posted by: starreyskyes
from St. Paul, Minnesota
Expertise:Intermediate
[This review was collected as part of a promotion.] Pre ordered this as soon as I could, was excited about the battery upgrade and cover screen refinement. Needless to say, I was impressed by how well all the software functions, and how all the hardware feels. The battery also lasts longer than expected, though it could still be improved. Great phone overall, would recommend if you're okay with a little less battery life!
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US