Customer reviews from Samsung US
Samsung - Galaxy Z Flip4 512GB (Unlocked) - Graphite
Average customer rating
4.3
(1,751 Reviews)
Rating breakdown 1,751 reviews
5 Stars
1,098
4 Stars
388
3 Stars
107
2 Stars
64
1 Star
94
85%of customers recommend this product.
(
534 out of
625)
Customer Reviews for Samsung - Galaxy Z Flip4 512GB (Unlocked) - Graphite
Customer Rating
5
The cover screen is amazing
on September 16, 2023
Posted by: TeaLeaf
[This review was collected as part of a promotion.] I use my z flip for texting, movies, and gaming. I absolutely love the flip 4. The display is amazing and shows all the incredible details in my games and movies. The camera is awesome and takes rad pictures of my pets.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
glad i chose samsung flip 4 phone
on September 17, 2023
Posted by: LoveMyFlip
[This review was collected as part of a promotion.] Just have to say. Flip 4 phone is awesome, the best phone I ever used or owned. Liked my flip 3 all except the battery life, that's why I traded it in towards my flip 4. I'm so glad I did. My two favorite things are the ability to hang up on someone, and that they know that I did. But most of all, then I put the phone in my pocket. Not having to worry about scratches on my screen. It's a perfect phone for guys. Like the fold phone is perfect for women. Thank you so much samsung.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Not what I was expecting
on September 17, 2023
Posted by: Divin9Nin9
[This review was collected as part of a promotion.] I'm so happy with my Galaxy Z flip 4! It's such a great phone with amazing specs, like the 6.7-inch Dynamic AMOLED display, the 12 MP dual rear cameras, and the 3300 mAh battery. It's also super compact and easy to carry around, unlike some bulky phones out there. I love how it flips open and closed with a satisfying snap. It feels like a futuristic gadget from a sci-fi movie.
The only thing that I noticed is that my Galaxy fold 3 seems to get better service in some areas. I don't know if it's because of the antenna design or the carrier compatibility, but sometimes I have trouble getting a good signal with my Z flip 4. It's not a deal-breaker for me, but it's something to keep in mind if you're planning to buy this phone.
Overall, I think the Galaxy Z flip 4 is one of the best phones I've ever had, second only to the Fold series. It's a perfect blend of style and functionality, and it makes me feel like I'm living in the future. If you're looking for a phone that will wow your friends and family, you should definitely check out the Galaxy Z flip 4.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love the speakers camera and battery
on September 19, 2023
Posted by: Will4life
[This review was collected as part of a promotion.] The speakers sound amazing and the battery lasts all day, I love the camera and I realy love using flex node to take pictures
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Nice pocket sized phone
on September 21, 2023
Posted by: MartinO
[This review was collected as part of a promotion.] The phone started out well. Now it is starting to slow down. On the screen, the crease is not even noticeable, I got used to it.It is nice to fold up in a more compact size and place in the pocket.
Value
3
Response from Samsung USBy Elizabeth Kaufman, Social Commerce, September 27, 2023
Hi there Martino, we appreciate you sharing your thoughts with us about your Samsung Galaxy Z Flip4. We are so happy to hear how much you enjoyed your device initally and we would love nothing more than to help you troubleshoot the slowness you mentioned. Our first recommendation would be to see about freeing up some storage or expanding your storage capacity. We have provided a link to the Samsung Support Team to help you with setup or details if this is an option you would like to explore. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
3
This product is ok, I'm only on my second phone.
on September 22, 2023
Posted by: Thebomb
[This review was collected as part of a promotion.] My phone take great photos but like I said before watch out for the fold that may ruin your phone. My phone started getting a black line in the fold area. After a couple of days I couldn't touch anything above the line. Samsung sent me a new phone right away and I haven't had that issue as of yet.
Value
3
Response from Samsung USBy Elizabeth Kaufman, Social Commerce, September 28, 2023
Hi Thebomb, we are grateful to you for sharing your thoughts with us about your Samsung Galaxy Z Flip4. We are so happy to hear how much you are enjoying getting great photos or videos on your device. We have shared a link below we find helpful for some of our customers that highlight care measures we recommend for foldable devices. We have also included a link to the Samsung Support Team if you have any questions or would like further assistance with your device. Thank you for being a Samsung customer. -Elizabeth
Care for your Samsung foldable phone
https://www.samsung.com/us/support/answer/ANS00083043/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Care for your Samsung foldable phone
https://www.samsung.com/us/support/answer/ANS00083043/
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
Can always relie on samsung to get it right
on September 23, 2023
Posted by: Alilsicr
[This review was collected as part of a promotion.] U expect when buying a folding phone for there to be sum sorta downside in its performance ect however I can thts not the case with this phone if anyone can get it right its samsung to its seemingless features and folding screen to its performance all believe its all around a great affordable phone for anyone looking for sumthing special on the market all the great features of a samsung packed into a small compact item easy to transport and fit in ur pocket
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Awful
on October 13, 2023
Posted by: Sharon
Screen broke after 6 months of use will cost a fortune to fix
Response from Samsung USBy Social Commerce, October 16, 2023
Hi Sharon, thank you for your feedback on your Samsung Galaxy Z Flip4. We understand how frustrating it can be when your device isn't functioning as intended or incurs some damage. We do offer a one year warranty on all of our devices to cover manufacturing defects. Without knowing who you have spoken regarding the repair of your device, we have provided links to the warranty information and the Samsung Support Team to determine all of your options and help determine what options best fits your needs and lifestyle. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US