Customer reviews from Samsung US
Samsung - Galaxy Z Flip4 512GB (Unlocked) - Graphite
Average customer rating
4.3 out of 5
4.3
(1,749 Reviews)
Open Ratings Snapshot
Rating breakdown 1,749 reviews
5 Stars
1,096
4 Stars
388
3 Stars
107
2 Stars
64
1 Star
94
85%of customers recommend this product. 
(
533 out of 624
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy Z Flip4 512GB (Unlocked) - Graphite
Customer Rating
1 out of 5
1
Dropped Once Low Height. Completely Destroyed.
on September 19, 2022
Posted by: KDRS160
from New Jersey
It hasn't even been a month since I traded in my Galaxy Note 10. I bent over to put my shoes on and it dropped out of my pocket, slipped out of the case, and broke on the floor. The glass on the back is cracked. The hinge is uneven, and the screen is pushed forward causing a bright line. I dropped my Note 10 plenty of times, even without a case. Never cracked. This one had a case and is destroyed. If I hadn't already paid insurance on the phone for a replacement, I'd get a different phone.
No, I would not recommend this to a friend.
Features
3 out of 5
3
Performance
3 out of 5
3
Design
1 out of 5
1
Value
2 out of 5
2
Response from Samsung USBy Bethany, Social Commerce, September 20, 2022
Hello…We appreciate you taking the time to review the Samsung Galaxy Z Flip4. We value all feedback as we strive to innovate and improve on the design and functionality of our products. If you need any further assistance, please reach out to Samsung Support. Thank you for being a valued customer. -Bethany
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Phone defect
on September 19, 2022
Posted by: Shawanda
Expertise:Intermediate
I had this phone for less than a week and the screen lifted on the left side and the phone was stuck and wouldn't open completely. The hinge was stuck causing the phone not to fully open.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
1 out of 5
1
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Pretty neat phone
on September 18, 2022
Posted by: OxFaY
from Massachusetts
Expertise:Intermediate
I had the original flip when they came out, wasn't too thrilled. Decided to get the 4 when I saw it and after a week I couldn't be happier. The phone has gone through so many upgrades that it feels like a true flagship phone. The only downside is the screen is plastic based, which can be a downside, but my friends fold has never had any issues.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
great Phone overall
on September 14, 2022
Posted by: pollo23
from Chicago,IL
Expertise:Intermediate
I have had the Z flip 4 for almost a month now and it is honestly the best phone i have had. there are so many features to explore and everything runs smoothly. It's hard to imagine going back to a regular phone.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great improvement great PHONE
on September 14, 2022
Posted by: Cro 1
from Boston
Expertise:Intermediate
I owned flip 3 5g was interesting phone but was missing few points that new one addresses big time as most important BATTERY LIFE. I Really see differences in battery life can go 14 hours how i use daily. Screen is more tight if you can call that, crease is less visible and overall quality of phone is great. I am very pleased with Flip 4 i wish to see outside screen a bigger but hope next model will offer that. THANKS SAMSUNG.
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best Phone Ever
on September 13, 2022
Posted by: Lisa
from Sicklerville nj
Expertise:Expert
This phone is the best phone I ever owned. I previously owned the Z flip 3.The Z flip 4 has a better long lasting battery also better hinge. It's worth the price
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
great
on September 13, 2022
Posted by: Robin
I really like the new features and camera quality much closer to a S22 Ultra. Really the best phone I ever had, great work on the upgrade Samsung!
I would recommend this to a friend!
Features
4 out of 5
4
Performance
4 out of 5
4
Design
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love it!!!
on September 10, 2022
Posted by: Sha Sha
from Philadelphia, PA
Expertise:Beginner
I am so in love with my cute little gadget phone. Great color and phone.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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