Customer reviews from Samsung US
Samsung - Galaxy Z Flip4 512GB (Unlocked) - Graphite
Average customer rating
4.3
(1,751 Reviews)
Rating breakdown 1,751 reviews
5 Stars
1,098
4 Stars
388
3 Stars
107
2 Stars
64
1 Star
94
85%of customers recommend this product.
(
534 out of
625)
Customer Reviews for Samsung - Galaxy Z Flip4 512GB (Unlocked) - Graphite
Customer Rating
3
Great Phone, but I had problems with it
on September 11, 2023
Posted by: Mabu123
[This review was collected as part of a promotion.] Great Phone, but I already gad Problems with it and it needed a repair after less than a year and warrenty did not work, even though the phone did not charge any more and was in a good condition.
Value
3
Response from Samsung USBy Elizabeth Kaufman, Social Commerce, September 19, 2023
Hello Mabu123, we appreciate you sharing your thoughts with us about your Samsung Galaxy Z Flip4. We couldn't be happier to hear how much you love your device. If you are having difficulty with using your charging port on your device to charge your phone, this device is also compatible with wireless charging. We have also included a link to the Samsung Support Team if you have further questions. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5
Nice phone
on September 11, 2023
Posted by: Originaldiva
[This review was collected as part of a promotion.] I have been watching reviews for this phone for 2 years. I have been waiting to make sure all the bugs were fixed before buying one. I have this one for about 5 months and I love it. I will keep it for as long as possible.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Back to the Future
on September 11, 2023
Posted by: Pusherofbuttons
[This review was collected as part of a promotion.] This phone is SO amazing. It has so many futures but not so many that you feel overwhelmed. I switched from Apple back to Samsung and it's one of the best decisions I've made.
I enjoy the "old school" flip of the phone as well. It makes me feel like a Barbie with her fashion accessories. Every time I flip it open or closed I have people ask me about it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Great idea , weak design
on September 11, 2023
Posted by: Wsteven
[This review was collected as part of a promotion.] Great idea compact easy to carry , but awful screen . Two phones in less than a year both screens delaminated leaving the phones useless
Value
2
Response from Samsung USBy Elizabeth Kaufman, Social Commerce, September 19, 2023
Hey there Wsteven, we appreciate you taking time out of your day to share your thoughts with us about your Samsung Galaxy Z Flip4. We are so happy to hear you enjoy the compact nature of this device and how easy it is to carry in a pocket. We understand how important the durability of your device is to your enjoyment and continued usage. We have included a link to an article below about measures we believe to be helpful for the care of foldable devices. We have also included a link to the Samsung Support Team who can assist with warranty and repair options and answer any questions you may have. Thank you for being a Samsung customer. -Elizabeth
Care for your Samsung foldable phone
https://www.samsung.com/us/support/answer/ANS00083043/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
Twitter
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Care for your Samsung foldable phone
https://www.samsung.com/us/support/answer/ANS00083043/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
You'll Flip for This Phone! Sorry couldn't help it
on September 11, 2023
Posted by: TijuanaTeddy
[This review was collected as part of a promotion.] I love this phone! The screen is fantastic, razor sharp, great for watching videos and looking at pictures. The front screen is handy for seeing notifications and switching songs etc at a glance. Selfie mode is great for group shots, especially with the voice commands. I love having the big screen but the small form. It's veery striking to look at and feels very premium. Another really fun part is is a conversation piece, everybody asks about it and wants to hold it and do through flip. Also it's so very satisfying to hang up an annoying call by snapping it shut. I'd recommend it to anyone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Unique phone
on September 11, 2023
Posted by: ViperXYZ
[This review was collected as part of a promotion.] Personally this phone was a huge upgrade from my last phone. I had a motorola g9 and it was laggy and took mediocre photos. This phone is a whole new experience compared to every other phone I've used, not just because it folds but also because of its speed, quality, amazing camera, and how smooth everything runs.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Truly impressed
on September 11, 2023
Posted by: Jaime19
[This review was collected as part of a promotion.] Im 34 years old and have had 10+ phones, Flip 4 is the Best phone I have ever had.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Cute and functional
on September 11, 2023
Posted by: Goblinqueen
[This review was collected as part of a promotion.] This phone works great, I really enjoy using it. The compact nature of this phone is something I love about it.
Value
5
Written by a customer while visiting Samsung US