Customer reviews from Samsung US
Samsung - Galaxy Z Flip4 512GB (Unlocked) - Graphite
Average customer rating
4.3
(1,751 Reviews)
Rating breakdown 1,751 reviews
5 Stars
1,098
4 Stars
388
3 Stars
107
2 Stars
64
1 Star
94
85%of customers recommend this product.
(
534 out of
625)
Customer Reviews for Samsung - Galaxy Z Flip4 512GB (Unlocked) - Graphite
Customer Rating
3
Good phone but screen cracks where it folds
on September 11, 2023
Posted by: Chelley84
[This review was collected as part of a promotion.] I use my phone for everything. The features I enjoy most is how it is small and can fit in almost any pocket. I also like being able to take a picture with the phone still closed
Value
3
Response from Samsung USBy Elizabeth Kaufman, Social Commerce, September 12, 2023
Hello Chelley84, thank you for sharing your feedback on the Samsung Galaxy Z Flip4. We are so happy to hear you love so many of the great features of this device. Without knowing how long you've owned your phone, we do offer a one year warranty on all of our devices that covers manufacturing defects. We have provided a link below to the warranty information and the Samsung Support Team to help you with a warranty claim or repair options for your device. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
Twitter
smsng.us/Twitter-Messages
Samsung Warranty
smsng.us/Warranty-Info
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
Samsung Warranty
smsng.us/Warranty-Info
Written by a customer while visiting Samsung US
Customer Rating
5
Flip 4 is way to go phone
on September 11, 2023
Posted by: junrock
[This review was collected as part of a promotion.] Flip 4 is very small to go phone where ever you go.
Very compact and everything is there such as camera, music, Bluetooth, computer amd etc.
Speed is fast so there's no lag on flip 4.
Also there's no hinge problem at all.
I would recommend everyone to get flip 4.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great except 1 flaw
on September 11, 2023
Posted by: Rebecca
[This review was collected as part of a promotion.] I love using this phone and the camera is the bomb. However I dropped it on the corner of the hinge and had to get it fixed. There wasn't even a mark but it refused to open more than 90 degrees. It was even in am otterbox but the hinge wasn't protected.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
A flip back to fun
on September 11, 2023
Posted by: RedHotUzumaki
[This review was collected as part of a promotion.] Growing up on flip phones you miss that portable form factor when your out and about, being able to see a text or a call before answering or just being able to just be like you know what?.. i dont think im going to use a bag, gonna use my pockets kinda day, and actually comfortably able to carry it around.
The flip z 4 is the perfect smartphone for all around gaming, music, streaming and photography
The picture quality for video streaming, recording and photos is the by far the best I've seen.
Love the audio quality too.
Love the audio quality too.
I hope to have this phone for a while
The flip z 4 has me samsung for life now.
The flip z 4 has me samsung for life now.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great device all around
on September 11, 2023
Posted by: Lychee
[This review was collected as part of a promotion.] I use my phone for YouTube, Spotify, and reading books. It's lightweight, but doesn't last the whole day on 120hz (so I always keep it on 60). The camera software could use some work - both front and back cameras are worse than iPhones and Google Pixels. When I click Facebook messenger notifications, the app doesn't open. My favorite feature is that the front screen provides enough information so I don't need to actually open the device.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Phone Issues
on September 11, 2023
Posted by: CutieHuneyBea
[This review was collected as part of a promotion.] I have had my phone for a yr now . The only issue I am having is the sensor when opening the phone doesn't always activate the phone . I have black screen and I have to wait and try multiple times to get it work. I have also had it start an alarm for emergency services by itself.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
I think my phone is great
on September 11, 2023
Posted by: Reb1027
[This review was collected as part of a promotion.] Games, photos, internet, online banking,facebook, texting, online shopping.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent!!!
on September 11, 2023
Posted by: EFBK76
[This review was collected as part of a promotion.] Had been wanting to go back to flip for the longest time... Samsung products are great... Went from Galaxy to Flip a few months ago. The transition was very smooth... Still learning of all the familiar and new capabilities. Love the fact that the screen is better protected now that I can close it... Having the time of my life with my new toy!!!
Value
5
Written by a customer while visiting Samsung US