Customer reviews from Samsung US
Samsung - Galaxy Z Flip4 512GB (Unlocked) - Graphite
Average customer rating
4.3
(1,750 Reviews)
Rating breakdown 1,750 reviews
5 Stars
1,097
4 Stars
388
3 Stars
107
2 Stars
64
1 Star
94
85%of customers recommend this product.
(
534 out of
625)
Customer Reviews for Samsung - Galaxy Z Flip4 512GB (Unlocked) - Graphite
Customer Rating
5
Great features
on October 17, 2022
Posted by: Ama63
from Oak Lawn il
Expertise:Intermediate
[This review was collected as part of a promotion.] Excellent phone by far. The design with battery life is everything for me. Would not want to trade it with anything.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features easy to learn
on October 17, 2022
Posted by: NatF
from Charlotte area, NC
Expertise:Intermediate
[This review was collected as part of a promotion.] I've had my flip 4 for a month and love it more everyday
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best Phone Ever!
on October 18, 2022
Posted by: obviouslytt
from Columbus, Ohio
Expertise:Expert
[This review was collected as part of a promotion.] I just recently upgraded to the Flip 4 and absolutely love it! It's my first foldable and I love the form factor for taking photos, watching videos and how it fits so much better in a pocket folded!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome compact and powerful device
on October 18, 2022
Posted by: Josue95
from Cleveland, OH
Expertise:Expert
[This review was collected as part of a promotion.] I just upgraded feom the z flip 3 and if i loved my z flip3 im more than obsessed with the z flip 4, great battery, smooth performance, the fact that it turns from a big phone to a small one in just one fold
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
So far so good
on October 18, 2022
Posted by: Ktkatz
from Davenport, ia
Expertise:Intermediate
[This review was collected as part of a promotion.] I love the flip, it's the perfect size and it just convenient. I upgraded from the 3, which I hope the screen issue if fixed, but other than that it's a great phone.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great Phone Upgrade
on October 19, 2022
Posted by: Quelg0tvibe
from Chocolate NC
Expertise:Expert
[This review was collected as part of a promotion.] The phone is worth it I believe foldable phones have came a long way and this flip4 is just the right size and not to much. I look at it for someone who enjoys a big screen be also doesn't mind putting it away. I feel it's less prone to screen cracks as a top thing. I can say it's not as fast as it should be with what is powering it because coming from a s22 ultra it was faster. Hopefully with release of Android 13 they unlock the processor more for the speed it has to offer I get lag here and there on hiccups with system at times but random not often.
I would recommend this to a friend!
Features
4
Performance
3
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Durability
on December 5, 2022
Posted by: Lilkillumbus
from Johnstown ohio
Expertise:Intermediate
[This review was collected as part of a promotion.] So I've had this phone not even a month and the inner screen started cutting out than it started having bleeding pixels all on its own. But I may add a week after that started I dropped it on my motorcycle doing 55 mph and all it did was break the outer glass lower peice and made the inner screen stop cutting out. So is it durable yes but why did it break its self.
No, I would not recommend this to a friend.
Features
2
Performance
3
Design
2
Value
3
Response from Samsung USBy Bethany, Social Commerce, December 8, 2022
Hello,
Thank you for your review of the Samsung Galaxy Z Flip4. Your opinion is valuable as it ensures we remain innovative and improve on the design and functionality of our products. I've attached the link to our warranty department. Please reach out to them for assistance with your device. Thank you for being a valued customer. -Bethany
smsng.us/Warranty-Info
smsng.us/Samsung-Support
Thank you for your review of the Samsung Galaxy Z Flip4. Your opinion is valuable as it ensures we remain innovative and improve on the design and functionality of our products. I've attached the link to our warranty department. Please reach out to them for assistance with your device. Thank you for being a valued customer. -Bethany
smsng.us/Warranty-Info
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
2
Bad hinge
on January 12, 2023
Posted by: Zflip4 owner
from Texas
I got My z flip 4 in November and not even a month later the hinge sounds crunchy like there is sand in it and it's rough to open I lobe everything else about this phone I just hate the hinge is already braking
No, I would not recommend this to a friend.
Features
4
Performance
5
Design
1
Value
2
Response from Samsung USBy Bethany, Social Commerce, January 17, 2023
Hello,
Thank you for your feedback on the Samsung Galaxy Z Flip4. Your thoughts are welcomed as we strive to innovate and improve on the design and functionality of our products. We never want our customers to feel as if they’ve had a less than idea experience. I've attached a link to Samsung Care+. With it, you can stay protected beyond the manufacturer’s warranty, receive as soon as same-day cracked screen repairs from $29 - $249 per claim, and enjoy 24/7 expert support and replacements as soon as next business day. Please reach out to them for assistance. Thank you for being a valued customer. -Bethany
smsng.us/Samsung-Care-Plus
smsng.us/Samsung-Support
Thank you for your feedback on the Samsung Galaxy Z Flip4. Your thoughts are welcomed as we strive to innovate and improve on the design and functionality of our products. We never want our customers to feel as if they’ve had a less than idea experience. I've attached a link to Samsung Care+. With it, you can stay protected beyond the manufacturer’s warranty, receive as soon as same-day cracked screen repairs from $29 - $249 per claim, and enjoy 24/7 expert support and replacements as soon as next business day. Please reach out to them for assistance. Thank you for being a valued customer. -Bethany
smsng.us/Samsung-Care-Plus
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US