Customer reviews from Samsung US
Samsung - Galaxy Z Flip4 512GB (Unlocked) - Graphite
Average customer rating
4.3
(1,751 Reviews)
Rating breakdown 1,751 reviews
5 Stars
1,098
4 Stars
388
3 Stars
107
2 Stars
64
1 Star
94
85%of customers recommend this product.
(
534 out of
625)
Customer Reviews for Samsung - Galaxy Z Flip4 512GB (Unlocked) - Graphite
Customer Rating
4
Great phone overall.. few thing could be better
on August 29, 2023
Posted by: Mlash1992
[This review was collected as part of a promotion.] I love my flip overall. Slim but durable device. Dropped it a few times getting out of my car before I had gotten a case for it and no major damage. One big thing that I'm not overly impressed with is the camera quality. Very hard to get pictures and videos focused and to come out clear.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features
on August 29, 2023
Posted by: Ade2shop
[This review was collected as part of a promotion.] It is good for gamers and content creators
The best feature is the Samsung pass you can never forget your passwords
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
It has a great picture.
on August 29, 2023
Posted by: Courtdawg
[This review was collected as part of a promotion.] Its cool. And its fast streaming. I really like it!!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This phone have all the great features I need
on August 29, 2023
Posted by: Gmamma1
[This review was collected as part of a promotion.] I enjoy watching movies on my phone, my screen is nice and large and shows with such clarity, and using my ear buds, the volume is nice and loud.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This product is practical.
on August 30, 2023
Posted by: Aimee27th
[This review was collected as part of a promotion.] I use my device mostly for work, I send orders email and print documents without use of a computer.
I received calls without the necessity to open my phone, read upcoming messages and works perfectly with my samsung watch.
I received calls without the necessity to open my phone, read upcoming messages and works perfectly with my samsung watch.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone I have ever had! Unbreakable
on August 30, 2023
Posted by: Candymandy
[This review was collected as part of a promotion.] I love this phone and I've had a lot. The features are awesome but being able to fold it has saved me from cracking yet another outings. I'll never go back!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Limited and bad crease
on August 31, 2023
Posted by: Ansuhabgf
[This review was collected as part of a promotion.] Has a locked bootloader so very limited. Also crease is visible and screen protector is bad. They have not replaced. Nice size, small cs and all good
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Good concept but not ready for market.
on September 1, 2023
Posted by: ilanimaka
[This review was collected as part of a promotion.] This design is great in concept but there are still bugs to be worked out. For starters, the hinge is not terribly sturdy. I stopped my first one on a carpeted floor and it threw off the hinge, for one the entire phone to be replaced. Next, there's the screen. They haven't worked out a way to keep it from losing its integrity within the first year. This also leads to the available screen protector. They are much weaker than the screen itself. I've had to replace it twice in the first 8 months.
Value
3
Response from Samsung USBy Elizabeth Kaufman, Social Commerce, September 5, 2023
Hi there Ilanimaka, we appreciate you taking time out of your day to share your thoughts with us about your Samsung Galaxy Z Flip4. We are happy to hear you like the design of the device and the features of the flip. We do understand that accidental drops can happen as well as bumps and we do always recommend a protective case on all devices. We have shared a link below as well about the special features of the foldable devices and how to best take care of your device. Thank you for being a Samsung customer. -Elizabeth
Care for your Samsung foldable phone
https://www.samsung.com/us/support/answer/ANS00083043/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
Twitter
smsng.us/Twitter-Messages
Care for your Samsung foldable phone
https://www.samsung.com/us/support/answer/ANS00083043/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
Written by a customer while visiting Samsung US