Customer reviews from Samsung US
Samsung - Galaxy Z Flip4 512GB (Unlocked) - Graphite
Average customer rating
4.3
(1,751 Reviews)
Rating breakdown 1,751 reviews
5 Stars
1,098
4 Stars
388
3 Stars
107
2 Stars
64
1 Star
94
85%of customers recommend this product.
(
534 out of
625)
Customer Reviews for Samsung - Galaxy Z Flip4 512GB (Unlocked) - Graphite
Customer Rating
5
This is a great phone!
on August 21, 2023
Posted by: Aaronb
[This review was collected as part of a promotion.] I used to be hard on the typical smart phone. The things just got bigger and bulkier and I'd eventually crack the screen. This phone is PERFECT in so many ways. Fast, light, and folds closed to protect the screen.
I'm going to be a repeat customer of this amazing tech, indefinitely.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome Phone!!!!
on August 21, 2023
Posted by: Lorieangel2000
[This review was collected as part of a promotion.] I use my phone all the time. But mostly for school and media. I Love how I can check my messages on the front screen without opening the phone. It also has an awesome camera. Looking forward to where this phone will take the future of phones. I learn something new about it everyday.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone I've owned
on August 21, 2023
Posted by: Kinggio
[This review was collected as part of a promotion.] This is probably one of the best phone I've owned I've had for about 2 years now and it's still in great shape and it's never slow that's one of the main things I love about it. As far as gaming on it and for social media it's a 10/10 hands down one of the best phones. Another really cool feature I absolutely love is that it can fold ! Reminds me of a Gameboy from back in the days but that's just really awesome good job samsung for the great and awesome technology your providing us with its just great keep it up and like always let's stay on top of I phone !
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone and never complains.
on August 21, 2023
Posted by: Garcia
[This review was collected as part of a promotion.] I used my galaxy flip4 for everything and its work and easy.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Unique phone made for everyone
on August 21, 2023
Posted by: Lacita82
[This review was collected as part of a promotion.] I use my Samsung Galaxy Z flip 4 for every day personal use. Music is something I listen to daily using my flip 4. I love that it has amazing sound quality with headphones on. Also when on speakers love phone feature of Dolby surround sound, great sounding.
When I'm streaming movies and television shows, the sound is perfect, headphones off or on.
The features I love most are the design of the interface, very user friendly. I love being able to customize a wide variety of applications.
The front display is also helpful for texting, music control and helpful information. This feature can be used without opening phone, it's very convenient while walking, exercising or when busy.
Also the actual flip of the phone. Recently I used my phone in the sitting position, while y family, and friends had to hold their phones for the same activity. That's a feature I will always love.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Not good. At all.
on August 21, 2023
Posted by: ClaireBear
[This review was collected as part of a promotion.] The amount of times I've had to take my phones in because the screen splits down the middle is absolutely ridiculous. I don't suggest this phone. Ever.
Value
2
Response from Samsung USBy Debra, Social Commerce, August 29, 2023
Hi there ClaireBear,
Thanks for taking the opportunity to review your Samsung Galaxy Z Flip4. We appreciate your honesty as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most unforgettable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. We also offer Samsung Care+ that can be added to eligible devices. Samsung Care+ is the ultimate peace of mind when it comes to protecting your investment. Accidentally losing your phone at a concert, to dropping the phone and shattering the screen while bringing in your last bag of groceries, to having it stolen from your briefcase, and to taking an unexpected dip in your neighbor's pool with your Flip4 in hand, are all covered under your Samsung Care+ plan. Did you know that the Galaxy Z Flip4's display has been put through a strenuous folding test to withstand folding at least 200,000 times? That's amazing, right? The Galaxy Z Flip4 is durable, inside and out with exclusive Corning Gorilla Glass Victus which helps to protect the cover screen and formidable Armor Aluminum guarding the frame. It is water resistant based on an IPX8 rating, allowing it to hang out in 5 feet of water for up to 30 minutes without breaking a sweat. With just a little care and maintenance, you can make sure your Galaxy foldable phone always performs at its best. Your foldable phone is extra special, but that also means it needs some extra care. The easiest way to keep it looking new is to regularly clean it. Cleaning your foldable phone is simple and not that different from cleaning any other Galaxy phone. However, you will want to be careful about cleaning the phone's hinge. If it becomes dusty or dirty, make sure you clean it gently with a soft, dry cloth to avoid damaging your phone. Your Galaxy foldable phone comes with a specially designed screen protector preinstalled on the main screen. Samsung has designed this screen protector to withstand folding and unfolding, while providing protection from scratches and debris. DO NOT remove the protective top layer from the main screen, or attach any adhesive accessories, such as protectors or stickers. Check out the Samsung article titled, "Care for your Samsung foldable phone" for some more great information about your phone. Please do not hesitate to reach out to Samsung Support if you have any questions, if you have any additional feedback to share with us, or if you would like help troubleshooting your Galaxy devices. Thank you for being a loyal Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/answer/ANS00083043/
https://www.samsung.com/us/smartphones/galaxy-z-flip4/
Thanks for taking the opportunity to review your Samsung Galaxy Z Flip4. We appreciate your honesty as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most unforgettable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. We also offer Samsung Care+ that can be added to eligible devices. Samsung Care+ is the ultimate peace of mind when it comes to protecting your investment. Accidentally losing your phone at a concert, to dropping the phone and shattering the screen while bringing in your last bag of groceries, to having it stolen from your briefcase, and to taking an unexpected dip in your neighbor's pool with your Flip4 in hand, are all covered under your Samsung Care+ plan. Did you know that the Galaxy Z Flip4's display has been put through a strenuous folding test to withstand folding at least 200,000 times? That's amazing, right? The Galaxy Z Flip4 is durable, inside and out with exclusive Corning Gorilla Glass Victus which helps to protect the cover screen and formidable Armor Aluminum guarding the frame. It is water resistant based on an IPX8 rating, allowing it to hang out in 5 feet of water for up to 30 minutes without breaking a sweat. With just a little care and maintenance, you can make sure your Galaxy foldable phone always performs at its best. Your foldable phone is extra special, but that also means it needs some extra care. The easiest way to keep it looking new is to regularly clean it. Cleaning your foldable phone is simple and not that different from cleaning any other Galaxy phone. However, you will want to be careful about cleaning the phone's hinge. If it becomes dusty or dirty, make sure you clean it gently with a soft, dry cloth to avoid damaging your phone. Your Galaxy foldable phone comes with a specially designed screen protector preinstalled on the main screen. Samsung has designed this screen protector to withstand folding and unfolding, while providing protection from scratches and debris. DO NOT remove the protective top layer from the main screen, or attach any adhesive accessories, such as protectors or stickers. Check out the Samsung article titled, "Care for your Samsung foldable phone" for some more great information about your phone. Please do not hesitate to reach out to Samsung Support if you have any questions, if you have any additional feedback to share with us, or if you would like help troubleshooting your Galaxy devices. Thank you for being a loyal Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/answer/ANS00083043/
https://www.samsung.com/us/smartphones/galaxy-z-flip4/
Written by a customer while visiting Samsung US
Customer Rating
5
Fits great in your pocket
on August 21, 2023
Posted by: BearPalmSprings
[This review was collected as part of a promotion.] I love how it folds up small, AND everyone wants to see my phone, open my phone and everyone who sees it asks me about it. When it charges in my car it fits right inside my console perfectly. Love how I can see the caller ID when it's folded close.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Overall, I am enjoying this phone
on August 21, 2023
Posted by: Brentwoodtrainer
[This review was collected as part of a promotion.] I wanted to get away from the phones that seem to be getting larger. This flip phone was perfect for me. I am able to keep in my pocket without even noticing it is there. The screen is great as well as the cameras. I did have to replace the screen protector after about a year because it started to lift at the fold. Also the battery does not last as long as the bigger phone but I expected this. At the end of the day I am very happy with this phone and would buy again if I needed to
Value
4
Written by a customer while visiting Samsung US