Customer reviews from Samsung US
Samsung - Galaxy Z Flip4 512GB (Unlocked) - Graphite
Average customer rating
4.3
(1,751 Reviews)
Rating breakdown 1,751 reviews
5 Stars
1,098
4 Stars
388
3 Stars
107
2 Stars
64
1 Star
94
85%of customers recommend this product.
(
534 out of
625)
Customer Reviews for Samsung - Galaxy Z Flip4 512GB (Unlocked) - Graphite
Customer Rating
2
Flip 4 to fragile
on August 21, 2023
Posted by: RaiderNation
[This review was collected as part of a promotion.] Use phone for everything. Only
Knock phone is to fragile.
Knock phone is to fragile.
Value
2
Response from Samsung USBy Debra, Social Commerce, August 29, 2023
Hi Raidernation,
Thanks for taking the time out of your hectic day to share your thoughts with us about your Samsung Galaxy Z Flip4. We appreciate your directness as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most incredible experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. The Galaxy Z Flip4 is durable, inside and out with exclusive Corning Gorilla Glass Victus which helps to protect the cover screen and formidable Armor Aluminum guarding the frame. It is water resistant based on an IPX8 rating, allowing it to hang out in 5 feet of water for up to 30 minutes without breaking a sweat. Did you know that we also offer Samsung Care+ that can be added to your eligible devices that would offer you the ultimate physical protection for your investments? Samsung Care+ comes in handy for those unfortunate situations we may find ourselves in at times in life like falling into the pool with our phone in our pocket, dropping and shattering the screen as we attempt to carry in the 100th bag of groceries inside from the car, to accidentally losing our phone during one of the many stops of running errands, and even when someone decides that your Galaxy Z Flip4 looks better than their own non-Samsung phone so they steal it. Samsung Care+ has you covered. Talk about the ultimate peace of mind! Were you aware that the Galaxy Z Flip4's display has been put through a strenuous folding test to withstand folding 200,000 times? With just a little care and maintenance, you can make sure your Galaxy foldable phone always performs at its best. Your foldable phone is extra special, but that also means it needs some extra care. The easiest way to keep it looking new is to regularly clean it. Cleaning your foldable phone is simple and not that different from cleaning any other Galaxy phone. However, you will want to be careful about cleaning the phone's hinge. If it becomes dusty or dirty, make sure you clean it gently with a soft, dry cloth to avoid damaging your phone. Your Galaxy foldable phone comes with a specially designed screen protector preinstalled on the main screen. Samsung has designed this screen protector to withstand folding and unfolding, while providing protection from scratches and debris. DO NOT remove the protective top layer from the main screen, or attach any adhesive accessories, such as protectors or stickers. Check out the Samsung article titled, "Care for your Samsung foldable phone" for some more great information about your phone. Please feel free to reach out to Samsung Support if you have any questions, if you would like to share any additional feedback with us, or if you would like help troubleshooting your devices. Thank you for being a cherished Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Samsung-Care-Plus
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/answer/ANS00083043/
https://www.samsung.com/us/smartphones/galaxy-z-flip4/
Thanks for taking the time out of your hectic day to share your thoughts with us about your Samsung Galaxy Z Flip4. We appreciate your directness as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most incredible experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. The Galaxy Z Flip4 is durable, inside and out with exclusive Corning Gorilla Glass Victus which helps to protect the cover screen and formidable Armor Aluminum guarding the frame. It is water resistant based on an IPX8 rating, allowing it to hang out in 5 feet of water for up to 30 minutes without breaking a sweat. Did you know that we also offer Samsung Care+ that can be added to your eligible devices that would offer you the ultimate physical protection for your investments? Samsung Care+ comes in handy for those unfortunate situations we may find ourselves in at times in life like falling into the pool with our phone in our pocket, dropping and shattering the screen as we attempt to carry in the 100th bag of groceries inside from the car, to accidentally losing our phone during one of the many stops of running errands, and even when someone decides that your Galaxy Z Flip4 looks better than their own non-Samsung phone so they steal it. Samsung Care+ has you covered. Talk about the ultimate peace of mind! Were you aware that the Galaxy Z Flip4's display has been put through a strenuous folding test to withstand folding 200,000 times? With just a little care and maintenance, you can make sure your Galaxy foldable phone always performs at its best. Your foldable phone is extra special, but that also means it needs some extra care. The easiest way to keep it looking new is to regularly clean it. Cleaning your foldable phone is simple and not that different from cleaning any other Galaxy phone. However, you will want to be careful about cleaning the phone's hinge. If it becomes dusty or dirty, make sure you clean it gently with a soft, dry cloth to avoid damaging your phone. Your Galaxy foldable phone comes with a specially designed screen protector preinstalled on the main screen. Samsung has designed this screen protector to withstand folding and unfolding, while providing protection from scratches and debris. DO NOT remove the protective top layer from the main screen, or attach any adhesive accessories, such as protectors or stickers. Check out the Samsung article titled, "Care for your Samsung foldable phone" for some more great information about your phone. Please feel free to reach out to Samsung Support if you have any questions, if you would like to share any additional feedback with us, or if you would like help troubleshooting your devices. Thank you for being a cherished Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Samsung-Care-Plus
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/answer/ANS00083043/
https://www.samsung.com/us/smartphones/galaxy-z-flip4/
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone but problems
on August 21, 2023
Posted by: darealyst
[This review was collected as part of a promotion.] The flex sensor on my phone broke and now my screen goes black sometimes. Of course it happened on the 13 month so warranty expired already
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
I love this phone!
on August 21, 2023
Posted by: TeamSamsung
[This review was collected as part of a promotion.] I absolutely love this phone, I want to upgrade to the 5 so bad! Only upgrade I would love to see is the overheating feature and a stronger hold on the folded part.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Pretty good for a flip phone
on August 21, 2023
Posted by: Flippedstoner
[This review was collected as part of a promotion.] I've always been a loyal customer to Samsung . Did a lot of research before committing to a different model. Over all its a good phone. I have been prone to dropping a but more than my other phones just due to the weight of the phone however it has taken the falls like a champ. The only real issue I have it that the battery only lasts about a day which is a bit of a bummer. Overall it's a good phone does have a bit of the nostalgia that us millenals are clinging to.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This is a great phone easy to use fits in pocket
on August 21, 2023
Posted by: Sharkboy
[This review was collected as part of a promotion.] This phone has a great picture clear and streams movies with a great sound system plays music very loud I love it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone except for the hinge
on August 21, 2023
Posted by: Susieq4real
[This review was collected as part of a promotion.] I love this phone except for the hinge seems to mess up after you use it for a while. Everything else is great. I haven't had any other issues with it.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Excelente size and power
on August 21, 2023
Posted by: LordRoy1992
[This review was collected as part of a promotion.] This phone was bought as a traveling phone due to is size and camera you can have good fotos in a pocket size phone
Wallet is incredible when you don't want to carry all your stuff
Great option and looking to buy the z flip 5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The Flip Function Makes a Difference
on August 21, 2023
Posted by: SeahawkFan
[This review was collected as part of a promotion.] It is great to enjoy all of the Samsung Galaxy features with the added benefit of enabling the device to 'get smaller' for pocket or purse. This form factor helps protect the screen and sets it apart from virtually every other phone. Love the compact size with big functionality!!
Value
5
Written by a customer while visiting Samsung US