Customer reviews from Samsung US
Samsung - Galaxy Z Flip4 512GB (Unlocked) - Graphite
Average customer rating
4.4
(1,558 Reviews)
Rating breakdown 1,558 reviews
5 Stars
990
4 Stars
361
3 Stars
97
2 Stars
47
1 Star
63
88%of customers recommend this product.
(
420 out of
478)
Customer Reviews for Samsung - Galaxy Z Flip4 512GB (Unlocked) - Graphite
Customer Rating
4
It's great
on September 30, 2022
Posted by: Malik
from Michigan
[This review was collected as part of a promotion.] When j seen it it was amazing the way technology is evolving but Samsung needs more work on the crease find some technology that dose not make it do that or even decrease the crease
I would recommend this to a friend!
Features
4
Performance
5
Design
4
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome Upgrade!
on September 29, 2022
Posted by: herbielover98
from Killingly, CT
Expertise:Expert
[This review was collected as part of a promotion.] I'm upgrading from the Z Flip 3, which I pre ordered when it was released in 2021, and it's definitely worth it. Overall it's the same phone, but the bigger battery actually makes this a usable daily driver. The Flip 3 I haven't been able to dail because the battery was dead by maybe 2pm everyday. With the 4, I can get to at least 6-7 sometimes 8pm no problem.
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This is the first z series I've owned it's really
on September 29, 2022
Posted by: Boogie
from Cadillac,Michigan
Expertise:Intermediate
[This review was collected as part of a promotion.] I pre-ordered this z-flip 4 unlocked bespoke white edition and I love it. Everything works really well reminds me another of my first phone I had in high school would recommend 120/100
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Great phone, Less durable than last version
on September 28, 2022
Posted by: Mike
from Minneapolis
Expertise:Expert
I picked up the Flip 4 after a year of using the Flip 3. Flip 3 was dropped about once or twice a month as per usual with me and phones. Accidents happen. Flip 3 seemed fine though. Was using a case, no real damage noticed. First 2 months with my Flip 4, dropped a couple times, but the other day I set the phone on the couch and it slipped off the side, fell on the hinge while closed, and then could not open the phone fully anymore, also resulting in damaged screen. I checked online and many people are getting the same issue. hopefully they fix this for cheap.
No, I would not recommend this to a friend.
Features
4
Performance
4
Design
2
Value
3
Response from Samsung USBy Bethany, Social Commerce, September 29, 2022
Hi Mike,
Thank you for your review of the Samsung Galaxy Z Flip4. We appreciate all feedback as it ensures we remain innovative with our product designs and functionality. I've attached the link to our warranty department below, please reach out to them for assistance. Thank you for being a valued customer. -Bethany
smsng.us/Warranty-Info
Thank you for your review of the Samsung Galaxy Z Flip4. We appreciate all feedback as it ensures we remain innovative with our product designs and functionality. I've attached the link to our warranty department below, please reach out to them for assistance. Thank you for being a valued customer. -Bethany
smsng.us/Warranty-Info
Written by a customer while visiting Samsung US
Customer Rating
5
Great Phone
on September 22, 2022
Posted by: Tre60
from Johnstown pa
Expertise:Expert
I started with the flip 3 in June and upgraded to the 4 soon as it was available for pre-order. I love thus phone. Not sure what other people are doing or not doing to there phones but I haven't had any issues. I'm a BIG FAN of Samsung after leaving IPhone in 2012.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Dropped Once Low Height. Completely Destroyed.
on September 19, 2022
Posted by: KDRS160
from New Jersey
It hasn't even been a month since I traded in my Galaxy Note 10. I bent over to put my shoes on and it dropped out of my pocket, slipped out of the case, and broke on the floor. The glass on the back is cracked. The hinge is uneven, and the screen is pushed forward causing a bright line. I dropped my Note 10 plenty of times, even without a case. Never cracked. This one had a case and is destroyed. If I hadn't already paid insurance on the phone for a replacement, I'd get a different phone.
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
1
Value
2
Response from Samsung USBy Bethany, Social Commerce, September 20, 2022
Hello…We appreciate you taking the time to review the Samsung Galaxy Z Flip4. We value all feedback as we strive to innovate and improve on the design and functionality of our products. If you need any further assistance, please reach out to Samsung Support. Thank you for being a valued customer. -Bethany
smsng.us/Samsung-Support
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
4
Phone defect
on September 19, 2022
Posted by: Shawanda
Expertise:Intermediate
I had this phone for less than a week and the screen lifted on the left side and the phone was stuck and wouldn't open completely. The hinge was stuck causing the phone not to fully open.
I would recommend this to a friend!
Features
5
Performance
5
Design
1
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Pretty neat phone
on September 18, 2022
Posted by: OxFaY
from Massachusetts
Expertise:Intermediate
I had the original flip when they came out, wasn't too thrilled. Decided to get the 4 when I saw it and after a week I couldn't be happier. The phone has gone through so many upgrades that it feels like a true flagship phone. The only downside is the screen is plastic based, which can be a downside, but my friends fold has never had any issues.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US