Customer reviews from Samsung US
Samsung - Galaxy Z Flip4 512GB (Unlocked) - Graphite
Average customer rating
4.4
(1,560 Reviews)
Rating breakdown 1,560 reviews
5 Stars
992
4 Stars
361
3 Stars
97
2 Stars
47
1 Star
63
88%of customers recommend this product.
(
421 out of
479)
Customer Reviews for Samsung - Galaxy Z Flip4 512GB (Unlocked) - Graphite
Customer Rating
3
The back small screen is unusable.
on September 11, 2023
Posted by: Ksaejao
[This review was collected as part of a promotion.] This phone is mainly use watching YouTube and streaming music online. Having to open the phone to do most of the function defeat the purpose of flip phone. Because the back screen is so small, it was only good for telling time.
Value
3
Response from Samsung USBy Elizabeth Kaufman, Social Commerce, September 21, 2023
Hi Ksaejao, we appreciate you sharing your thoughts with us about your Samsung Galaxy Z Flip4. We are happy to hear you are enjoying your YouTube videos and music on your device. We have shared a link to the manual for your device that can highlight the capabilities of the display and uses. We also recommend taking a look at our YouTube channel to highlight these features as well. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy Z Flip 4
on September 11, 2023
Posted by: Contractor69
[This review was collected as part of a promotion.] Love using my Flip 4 for looking up any info i need for my business or just daily activities. Also use to watch or cast movies to relax at the end of the day. Use the camera daily to take pictures of completed jobs or pictures 0f family or objects that are beautiful and as for the phone use talk for business or personal all day long listen trough the ear piece and live picture of each other for personal and business also store a lot of business info on 256gb of in phone storage.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent
on September 11, 2023
Posted by: Mermaid2008
[This review was collected as part of a promotion.] The Samsung galaxy z flip 4 is great. Love the features. Love all the themes.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Great phone with massive potential.
on September 11, 2023
Posted by: Deadduck1
[This review was collected as part of a promotion.] Mostly used for work. Some social media. Great phone. Needs improvement on battery life.
Value
3
Response from Samsung USBy Elizabeth Kaufman, Social Commerce, September 21, 2023
Hi there, thank you for sharing your thoughts with us about your Samsung Galaxy Z Flip4. We are so happy to hear you are enjoyng the social media aspects of your device and making the most of it for work as well. If you believe the battery of your device is not functioning as intended, we have provided a link below to the Samsung Support Team and warranty for your device for assistance in troubleshooting and options. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Twitter
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Samsung Warranty
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Samsung Support
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Samsung Warranty
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Written by a customer while visiting Samsung US
Customer Rating
3
Good features but there is a line in the middle
on September 11, 2023
Posted by: Wilson
[This review was collected as part of a promotion.] Everything good but has a line in the middle so not using for now
Value
3
Response from Samsung USBy Elizabeth Kaufman, Social Commerce, September 21, 2023
Hey there Wilson, thank you for sharing your thoughts with us about your Samsung Galaxy Z Flip4. We are happy to hear how much you were enjoying using your device prior to the difficulty with the line on the display you mentioned. Without knowing how long you've owned the device we have included a few links we think may be helpful for you. We have provided a link to the Samsung Support Team and warranty for your device that covers a one year period. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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Twitter
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Samsung Community
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Samsung Warranty
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Written by a customer while visiting Samsung US
Customer Rating
5
This phone blew my mind at purchase and still does
on September 11, 2023
Posted by: chefstud69
[This review was collected as part of a promotion.] I've had many Samsung Galaxy phones in the past 10 years from the note series to the S series and the phone I have now Zflip4 and every single one has been dependable and effective for my needs at the time. The fact that I have a flip phone of the future that still impresses others daily is awesome! I love this phone especially the bending selfie function you can literally take the most awesome mid action pictures perfectly day or night. I love samsung and everything they offer. My next is the Zfold 5. Have fun and enjoy that's what Samsung is about and what they have never failed to achieve! Ty Samsung!!!!!!!😁😁😁😁💯💯💯💯👍👍👍
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Disappointed
on September 11, 2023
Posted by: Anonymous
[This review was collected as part of a promotion.] I have really been disappointed since my previous device (S21) had a battery that was durable enough for a day of exhaustive use. And I changed to the Galaxy Z flip 4 because it is a high-end device, and I have to charge this one at least once a day to be able to finish it. Furthermore, having a low storage capacity and not having a way to extend the capacity through an external card is another negative point and for me the main one.
Value
1
Response from Samsung USBy Elizabeth Kaufman, Social Commerce, September 21, 2023
Hello Lararivera, thank you for taking time out of your day to share your thoughts with us about your Samsung Galaxy Z Flip4. Without knowing how long you've owned this device we can say the adaptive battery will increase the life of the battery over time after learning your usage habits and adjusting the consumption. And while we have removed the external storage expansion feature, we would be more than happy to help you explore digital storage expansion options. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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Twitter
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Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
Love the flip feature. Love the camera. Great phon
on September 11, 2023
Posted by: Smoothbore6
[This review was collected as part of a promotion.] Love everything about this phone. Love the flip and camera.
Value
5
Written by a customer while visiting Samsung US