Customer reviews from Samsung US
Samsung - Galaxy Z Flip4 512GB (Unlocked) - Graphite
Average customer rating
4.3 out of 5
4.3
(1,749 Reviews)
Open Ratings Snapshot
Rating breakdown 1,749 reviews
5 Stars
1,096
4 Stars
388
3 Stars
107
2 Stars
64
1 Star
94
85%of customers recommend this product. 
(
533 out of 624
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy Z Flip4 512GB (Unlocked) - Graphite
Customer Rating
5 out of 5
5
Wonderful Phone!
on October 20, 2022
Posted by: junsyk
from Livermore, CA
Expertise:Expert
[This review was collected as part of a promotion.] I bought the Z Flip4 as soon as it was available.
I wasnt too sure about it since I heard that there was a crease in the screen. However, I noticed that as I was using the phone I'm never bothered by it. It's also compact and doesn't peek out of tour pockets.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing features Screen is quality!
on October 19, 2022
Posted by: Frank2253
from Florida, United states
Expertise:Expert
[This review was collected as part of a promotion.] Had the previous Z Flip 3 and was amazed because I haven't had a flip phone since I was a kid and really enjoyed it. Then I saw the amazing enhanced trade in program upon the release of the Flip4 and been loving it since! The battery is way better, the processor inside is upgraded to an advanced chip that handles really well in such a compact phone.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great product
on October 19, 2022
Posted by: Drew
Expertise:Intermediate
[This review was collected as part of a promotion.] Amazing product, only downside is battery. Usually lasts at least a day though
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great phone
on October 19, 2022
Posted by: Robcop
from Atlanta
Expertise:Intermediate
[This review was collected as part of a promotion.] At first I thought the folding was going to be a bit gimmicky but it feels really good in your hand and fits really well in your pocket. The phone seems pretty good overall. My only problem with it is the camera quality and the battery having gone down from the s22 ultra. The fold was just too big of a phone to go for
I would recommend this to a friend!
Features
4 out of 5
4
Performance
3 out of 5
3
Design
5 out of 5
5
Value
3 out of 5
3
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great design
on October 19, 2022
Posted by: TheXsultan
from Detroit, Michigan
Expertise:Expert
[This review was collected as part of a promotion.] I bought the galaxy z flip 4 128gb a few months ago and it's doing fantastic, screen is surprisingly doing well not even a scratch even though it's a foldable phone, I recommend it to everyone who wants to try the z series flip phones.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Solid phone with great features and screen!
on October 19, 2022
Posted by: Bill
Expertise:Expert
[This review was collected as part of a promotion.] A foldable flagship! I like the fact that there are very little compromises with this phone considering the form factor. Fast performance all around and the fact that it "slims down" to be easily pocketful is a plus.
I would recommend this to a friend!
Features
4 out of 5
4
Performance
4 out of 5
4
Design
4 out of 5
4
Value
3 out of 5
3
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best phone with great features
on October 19, 2022
Posted by: Anonymous
from Phoenix, AZ
Expertise:Expert
[This review was collected as part of a promotion.] I bought this 2 months back and I am so happy with this phone. I trade-in my Flip 3 and got this one. This one is awesome.
I would recommend this to a friend!
Features
4 out of 5
4
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
Breaks easily from fold
on October 19, 2022
Posted by: Zoey
Expertise:Expert
I bought this not even a month ago and the internal screen went black the folding made the internal glass break samsung really needs to improve on this its ridiculous that I dished out a grand for this!
Features
1 out of 5
1
Performance
1 out of 5
1
Design
1 out of 5
1
Value
1 out of 5
1
Response from Samsung USBy Bethany, Social Commerce, October 20, 2022
Hi Zoey,
We appreciate your review of the Samsung Galaxy Z Flip4. We value your feedback as we strive to innovate and improve on the design and functionality of our products. We never want our customers to feel as if they’ve had a less than idea experience. I've attached the link to our warranty department below. Please reach out to them for assistance with your device. Thank you for being a valued customer. -Bethany
smsng.us/Warranty-Info
Written by a customer while visiting Samsung US
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