Customer reviews from Samsung US
Samsung - Galaxy Z Flip4 512GB (Unlocked) - Graphite
Average customer rating
4.3
(1,749 Reviews)
Rating breakdown 1,749 reviews
5 Stars
1,096
4 Stars
388
3 Stars
107
2 Stars
64
1 Star
94
85%of customers recommend this product.
(
533 out of
624)
Customer Reviews for Samsung - Galaxy Z Flip4 512GB (Unlocked) - Graphite
Customer Rating
4
Still loving the flip, has hinge problems
on October 24, 2022
Posted by: FlippyBoy
from Indiana
Expertise:Intermediate
[This review was collected as part of a promotion.] I pre bought this as soon as you could. I had the flip 3 and was so excited with the deal I got for this version. I absolutely love Samsung phones and especially love being able to have a flip phone again. I have an issue with the hinge. I dropped it about 1 ft and the hinge popped out. It looks like this has happened to a lot of people. I always have my phone in it's case and currently have the Samsung case. Like I said, lots of people are having this issue. It has since been fixed but it was a huge hassle. I wish they didn't change the hinge design.
I would recommend this to a friend!
Features
4
Performance
5
Design
3
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Feels great
on October 24, 2022
Posted by: Quiiflemunt
[This review was collected as part of a promotion.] Feels great in hand so far. Hopefully it'll do as great as my note did for years
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Not sure
on October 24, 2022
Posted by: Shawndell
from Clearlake, CA
Expertise:Intermediate
[This review was collected as part of a promotion.] I like this phone but honestly, I like my ultra 22 way more for the camera and seems like there is more to customize.
I would recommend this to a friend!
Features
3
Performance
5
Design
5
Value
5
Response from Samsung USBy Bethany, Social Commerce, October 27, 2022
Hi Shawndell,
We appreciate you taking the time to review the Samsung Galaxy Z Flip4. We value your feedback as we continue leading the charge on innovation. If you need any assistance, please reach out to Samsung Support. Thank you for being a valued customer. -Bethany
smsng.us/Samsung-Support
We appreciate you taking the time to review the Samsung Galaxy Z Flip4. We value your feedback as we continue leading the charge on innovation. If you need any assistance, please reach out to Samsung Support. Thank you for being a valued customer. -Bethany
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing phone!
on October 24, 2022
Posted by: servi
from Chesapeake, VA
Expertise:Expert
[This review was collected as part of a promotion.] Bought the phone a month ago, and have experienced no issues!
I would recommend this to a friend!
Features
3
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Looks great. Awesome operating and features.
on October 24, 2022
Posted by: Elron
from Brooklyn ny
Expertise:Intermediate
[This review was collected as part of a promotion.] 3 weeks old hinge broke. Poor build quality. Hinge doesn't last made noise opening and closing right out of the package. Broke in 3 weeks
No, I would not recommend this to a friend.
Features
5
Performance
5
Design
2
Value
3
Response from Samsung USBy Bethany, Social Commerce, October 25, 2022
Hi Elron,
Thank you for taking the time to review the Samsung Galaxy Z Flip4. We appreciate your feedback as we continue to innovate and improve on the design and functionality of our products. I've attached a link to our warranty department below, please reach out to them for assistance with your hinge. Thank you for being a valued customer. -Bethany
smsng.us/Warranty-Info
Thank you for taking the time to review the Samsung Galaxy Z Flip4. We appreciate your feedback as we continue to innovate and improve on the design and functionality of our products. I've attached a link to our warranty department below, please reach out to them for assistance with your hinge. Thank you for being a valued customer. -Bethany
smsng.us/Warranty-Info
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on October 24, 2022
Posted by: Yellowrose
from Trenton, ga
Expertise:Expert
[This review was collected as part of a promotion.] I absolutely love this phone. The way it folds is great and very nice. Battery last a long time.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on October 24, 2022
Posted by: Samman
from Atlanta
Expertise:Intermediate
[This review was collected as part of a promotion.] Great phone and has some really great features. I really like the color
I would recommend this to a friend!
Features
5
Performance
5
Design
3
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone!
on October 24, 2022
Posted by: Kyle58
from Corbin
Expertise:Expert
[This review was collected as part of a promotion.] The phone is just as powerful as any phone out yher plus the added bonus of portability! I haven't had any issues with he folding display either. It's all held up really nicely. 10 out of 10.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US