Customer reviews from Samsung US
Samsung - Galaxy Z Flip4 512GB (Unlocked) - Graphite
Average customer rating
4.3 out of 5
4.3
(1,751 Reviews)
Open Ratings Snapshot
Rating breakdown 1,751 reviews
5 Stars
1,098
4 Stars
388
3 Stars
107
2 Stars
64
1 Star
94
85%of customers recommend this product. 
(
534 out of 625
)
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Customer Reviews for Samsung - Galaxy Z Flip4 512GB (Unlocked) - Graphite
Customer Rating
5 out of 5
5
I love samsung products
on August 14, 2023
Posted by: Mannat
[This review was collected as part of a promotion.] Samsung phones qre ao stylist and unique designs and different and comes with awesome colours
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
SamSung4life
on August 14, 2023
Posted by: LovetoShopRaji
[This review was collected as part of a promotion.] I use my device daily to check my social media, email, other browsing of items and to send receive messages and of course to make phone calls
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great phone for less than a bagel
on August 14, 2023
Posted by: Jmanyo
[This review was collected as part of a promotion.] I soups love this if it was 100 bucks. Ar this price though it sound be able to cook breakfast for me. Also works as a great paperweight.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
Lasted less than a year.
on August 14, 2023
Posted by: MrMedic
[This review was collected as part of a promotion.] About a week ago the phone began to shut up anytime I closed it. It didn't matter how much battery life I had left it still shut off. Then it stopped charging. The phone became such a stressful point that I paid it off and sold it.
When the phone did work though? 4/5 stars. Take a star off for the weird bump in the middle of the screen.
Value
2 out of 5
2
Response from Samsung USBy Elizabeth KaufmanSocial CommerceAugust 15, 2023
Hi MrMedic, thank you for taking time to share your thoughts with us about your Samsung Galaxy Z Flip4. We are happy to hear you were enjoying the features of your device prior to your difficulty with the battery. We do offer a one year warranty on all of our devices for any manufacturing defects. We have the Samsung Support Team available to assist our customers at any time with warranty information, troubleshooting assistance, or to answer any questions you may have. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
I love the phone, but the hinge pops out
on August 15, 2023
Posted by: Matthew
[This review was collected as part of a promotion.] I truly love this phone! I have had an issue that I believe many people have had. The phone's hinge has a possibility to pop out with any slight fall or drop. It truly seems random whether any fall will pop out the hinge and then the screen will break from the hinge colliding from it. Samsung has replaced the screen for me both times free of charge and I am very thankful. I heavily recommend this phone I just recommend getting a case with a thick hinge gaurd. I have found that the only case that I've tried that successfully keep this from happening is the ONN rugged phone case. I love the phone and the features it has and I love Samsung's customer service. Just not the fragility of the phone.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product has high speeds
on August 15, 2023
Posted by: Jason22
[This review was collected as part of a promotion.] This product is awesome easy to use and compact with great fitures.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great for being early. Still
on August 16, 2023
Posted by: TBosTheBoss
[This review was collected as part of a promotion.] ZFlip 4 is a great phone to daily drive, but it still feels like it wasn't ready to be mass produced. Screen is very fragile and I actually had to switch to an S23+ because of its lack of durability. But if you take care of your phone and you don't drop it. You won't have any issues with the Zflip4
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
So nostalgic
on August 16, 2023
Posted by: Diamke
[This review was collected as part of a promotion.] I loved my z flip 4, comfortable to hold and I love that the finger print scanner is on the side versus under the screen. I will definitely be getting the 5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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