Customer reviews from Samsung US
Samsung - Galaxy Z Flip4 512GB (Unlocked) - Graphite
Average customer rating
4.3
(1,751 Reviews)
Rating breakdown 1,751 reviews
5 Stars
1,098
4 Stars
388
3 Stars
107
2 Stars
64
1 Star
94
85%of customers recommend this product.
(
534 out of
625)
Customer Reviews for Samsung - Galaxy Z Flip4 512GB (Unlocked) - Graphite
Customer Rating
3
Doesn't keep a charge and camera not great.
on May 16, 2023
Posted by: Msjay50
[This review was collected as part of a promotion.] I use my phone for everything. School, work, games, navigation.
Response from Samsung USBy Debra, Social & Commerce, May 17, 2023
Howdy Msjay50,
Thanks for locating the readily available time out of your lively day to share your sentiments with us about your Samsung Galaxy Z Flip4. We appreciate your honesty as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most unforgettable experiences while using our products. Samsung products have a 12-month warranty for manufacturing defects in materials and workmanship, linked below. For your convenience, I have included a few links below containing a plethora of great information that will help you get the most out of your Galaxy battery. Check them out when you have the available time! If you're in the market for a better camera, I suggest taking a look at the Galaxy S23 Ultra. The Galaxy S23 Ultra is equipped with 5 cameras: a 12MP Selfie Camera, a 12MP Ultra-Wide Camera, a 200MP Wide-angle Camera, a 10MP Telephoto Camera with 10x Optical Zoom and a second 10MP telephoto camera for 3x optical zoom. Low light selfies are AI enhanced for crisp detail and accurate color. Depth mapping enables faster focusing for selfies. And portraits at night are clearly defined thanks to AI-detected depth analysis. Please feel free to reach out to Samsung Support if you have any questions or if you would like to share any additional feedback with us. Thank you for being a loyal Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-s23-ultra/
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
https://www.samsung.com/us/support/galaxy-battery/optimization/
https://www.samsung.com/us/support/answer/ANS00078987/
https://www.samsung.com/us/support/troubleshooting/TSG01201462/
Thanks for locating the readily available time out of your lively day to share your sentiments with us about your Samsung Galaxy Z Flip4. We appreciate your honesty as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most unforgettable experiences while using our products. Samsung products have a 12-month warranty for manufacturing defects in materials and workmanship, linked below. For your convenience, I have included a few links below containing a plethora of great information that will help you get the most out of your Galaxy battery. Check them out when you have the available time! If you're in the market for a better camera, I suggest taking a look at the Galaxy S23 Ultra. The Galaxy S23 Ultra is equipped with 5 cameras: a 12MP Selfie Camera, a 12MP Ultra-Wide Camera, a 200MP Wide-angle Camera, a 10MP Telephoto Camera with 10x Optical Zoom and a second 10MP telephoto camera for 3x optical zoom. Low light selfies are AI enhanced for crisp detail and accurate color. Depth mapping enables faster focusing for selfies. And portraits at night are clearly defined thanks to AI-detected depth analysis. Please feel free to reach out to Samsung Support if you have any questions or if you would like to share any additional feedback with us. Thank you for being a loyal Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-s23-ultra/
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
https://www.samsung.com/us/support/galaxy-battery/optimization/
https://www.samsung.com/us/support/answer/ANS00078987/
https://www.samsung.com/us/support/troubleshooting/TSG01201462/
Written by a customer while visiting Samsung US
Customer Rating
5
Love that it's a flip phone full screen
on May 16, 2023
Posted by: Duprie2023
[This review was collected as part of a promotion.] I use it for Bluetooth in my car at work.
I Play my favorite apps at doctors appointments or anywhere I have time to kill.
Movies are awesome too watch on here I partially close the phone when movies are playing to me I see them better.
I Play my favorite apps at doctors appointments or anywhere I have time to kill.
Movies are awesome too watch on here I partially close the phone when movies are playing to me I see them better.
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on May 16, 2023
Posted by: Wickedmomma
[This review was collected as part of a promotion.] Absolutely love My flip!!! The function of the smart phone but satisfaction of closing a flip phone !
Written by a customer while visiting Samsung US
Customer Rating
5
An amazing compact phone
on May 17, 2023
Posted by: Thebartenda
[This review was collected as part of a promotion.] I absolutely love my galaxy flip 4. It has all the features of the Flip3 but more advanced customization. I love using it for emulating gameboy games because it reminds me of my gameboy advance SP. Works great for keeping notes and folders organized for easy access.
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome
on May 19, 2023
Posted by: Carrie
Can't wait to get it . I love this phone my friend has it. It is so awesome.
Written by a customer while visiting Samsung US
Customer Rating
1
Bad product
on May 19, 2023
Posted by: Madatsamsung
from New Orleans la
Expertise:Expert
This is my 2nd one in less than 1 year I gmhad to do a claim
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy Debra, Social & Commerce, May 22, 2023
Hello Madatsamsung,
Thanks for locating the readily available time out of your lively day to share your sentiments with us about your Samsung Galaxy Buds2 Pro. We appreciate your honesty as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most unforgettable experiences while using our products. Samsung products have a 12-month warranty for manufacturing defects in materials and workmanship, linked below. Without any additional context regarding your feedback, I suggest reaching out to Samsung Support for further assistance and/or troubleshooting. Thank you for being a devoted Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
Thanks for locating the readily available time out of your lively day to share your sentiments with us about your Samsung Galaxy Buds2 Pro. We appreciate your honesty as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most unforgettable experiences while using our products. Samsung products have a 12-month warranty for manufacturing defects in materials and workmanship, linked below. Without any additional context regarding your feedback, I suggest reaching out to Samsung Support for further assistance and/or troubleshooting. Thank you for being a devoted Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
Written by a customer while visiting Samsung US
Customer Rating
1
The Worst Phone Ever. Complete Garbage
on May 20, 2023
Posted by: reg80230
from Denver, Colorado
Expertise:Expert
Absolute piece of crap phone. Within days of using, the screen failed. Had to send back. A few days later, it acted up again. Had to get repaired. A few days later, I dropped it (my fault), and the hinge and screen broke. Everything they say about it being "tough" are lies. I had a Speigen case on it and that did nothing. Would have been worse without it though. The camera picture quality is awful and the battery runs out quickly. Don't buy.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
2
Value
1
Response from Samsung USBy Debra, Social & Commerce, May 22, 2023
Howdy Reg80230,
Thanks for taking the opportunity to review your Samsung Galaxy Z Flip4. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Did you know that we offer Samsung Care+ that can be added to eligible devices to provide an additional layer of protection. Samsung Care+ is great for those unexpected situations we sometimes find ourselves in like leaving your phone behind somewhere while running errands, dropping and shattering your screen, having it stolen, and/or taking an impromptu dip in the ocean with your phone still in your hand. Talk about the ultimate peace of mind when it comes to protecting your investments! Did you know that the Galaxy Z Flip4 display has been put through a strenuous folding test to withstand folding 200,000 times? For your convenience I have included a link to an article titled, "Care for your Samsung foldable phone" that contains a wealth of knowledge in regard to caring for your phones. With just a little care and maintenance, you can make sure your Galaxy foldable phone always performs at its best. Your foldable phone is extra special, but that also means it needs some extra care. The easiest way to keep it looking new is to regularly clean it. Cleaning your foldable phone is simple and not that different from cleaning any other Galaxy phone. However, you will want to be careful about cleaning the phone's hinge. If it becomes dusty or dirty, make sure you clean it gently with a soft, dry cloth to avoid damaging your phone. Your Galaxy foldable phone comes with a specially designed screen protector preinstalled on the main screen. Samsung has designed this screen protector to withstand folding and unfolding, while providing protection from scratches and debris. DO NOT remove the protective top layer from the main screen, or attach any adhesive accessories, such as protectors or stickers. Please feel free to contact Samsung Support if you have any questions for us, if you would like to share any additional feedback with us, or if you would like help troubleshooting your devices. Thank you for being a valued Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/answer/ANS00083043/
Thanks for taking the opportunity to review your Samsung Galaxy Z Flip4. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Did you know that we offer Samsung Care+ that can be added to eligible devices to provide an additional layer of protection. Samsung Care+ is great for those unexpected situations we sometimes find ourselves in like leaving your phone behind somewhere while running errands, dropping and shattering your screen, having it stolen, and/or taking an impromptu dip in the ocean with your phone still in your hand. Talk about the ultimate peace of mind when it comes to protecting your investments! Did you know that the Galaxy Z Flip4 display has been put through a strenuous folding test to withstand folding 200,000 times? For your convenience I have included a link to an article titled, "Care for your Samsung foldable phone" that contains a wealth of knowledge in regard to caring for your phones. With just a little care and maintenance, you can make sure your Galaxy foldable phone always performs at its best. Your foldable phone is extra special, but that also means it needs some extra care. The easiest way to keep it looking new is to regularly clean it. Cleaning your foldable phone is simple and not that different from cleaning any other Galaxy phone. However, you will want to be careful about cleaning the phone's hinge. If it becomes dusty or dirty, make sure you clean it gently with a soft, dry cloth to avoid damaging your phone. Your Galaxy foldable phone comes with a specially designed screen protector preinstalled on the main screen. Samsung has designed this screen protector to withstand folding and unfolding, while providing protection from scratches and debris. DO NOT remove the protective top layer from the main screen, or attach any adhesive accessories, such as protectors or stickers. Please feel free to contact Samsung Support if you have any questions for us, if you would like to share any additional feedback with us, or if you would like help troubleshooting your devices. Thank you for being a valued Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/answer/ANS00083043/
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing phone
on May 21, 2023
Posted by: Erik151
from North Carolina
Expertise:Expert
Had a few problems with the fold 3 but the 4 is amazing. All hiccups on the 3 have been rectified. I love this phone and being a mechanic having it folded up in pocket creates a comfort knowing its protected.
Written by a customer while visiting Samsung US