Customer reviews from Samsung US
Samsung - Galaxy Z Flip4 512GB (Unlocked) - Graphite
Average customer rating
4.3
(1,751 Reviews)
Rating breakdown 1,751 reviews
5 Stars
1,098
4 Stars
388
3 Stars
107
2 Stars
64
1 Star
94
85%of customers recommend this product.
(
534 out of
625)
Customer Reviews for Samsung - Galaxy Z Flip4 512GB (Unlocked) - Graphite
Customer Rating
1
Don't waste your money
on May 10, 2023
Posted by: Flip phones suck
Biggest piece of crap I've ever owned. Had it 9 months and I'm on my 3rd phone and I had one repaired making this really my 4th one.
Response from Samsung USBy Debra, Social & Commerce, May 12, 2023
Salutations, thank you for finding the available time out of your hectic day to share your thoughts with us about your Samsung Galaxy Z Flip4. We value your transparency as we improve the design and functionality of our product line while we stay committed to constant innovation. Our goal is for our customers to feel like they are having the most fantastic experiences using our products. As you know, Samsung products have a 12-month warranty for manufacturing defects in materials and workmanship, linked below. Did you know that we also offer Samsung Care+ that can be added to eligible devices? It offers you the ultimate peace of mind when it comes to protecting your investment. Samsung Care+ comes in handy for those unanticipated situations in life like leaving your device behind on the train during your morning commute, having it stolen from your briefcase, taking an impromptu dip in the pool with your phone still in your pocket, or dropping it and shattering the screen. We even have over 700 authorized repair locations nationwide to take your device to be repaired quickly which ultimately helps you get back to what you love doing the most in life. Did you know that the Galaxy Z Flip4 display has been put through a strenuous folding test to withstand folding 200,000 times? With just a little care and maintenance, you can make sure your Galaxy foldable phone always performs at its best. Your foldable phone is extra special, but that also means it needs some extra care. The easiest way to keep it looking new is to regularly clean it. Cleaning your foldable phone is simple and not that different from cleaning any other Galaxy phone. However, you will want to be careful about cleaning the phone's hinge. If it becomes dusty or dirty, make sure you clean it gently with a soft, dry cloth to avoid damaging your phone. Your Galaxy foldable phone comes with a specially designed screen protector preinstalled on the main screen. Samsung has designed this screen protector to withstand folding and unfolding, while providing protection from scratches and debris. DO NOT remove the protective top layer from the main screen, or attach any adhesive accessories, such as protectors or stickers. Check out the Samsung article titled, "Care for your Samsung foldable phone" for some more great information about your phone. Without knowing more details about what you are currently experiencing with your device, I recommend reaching out to Samsung Support if you would like further assistance and/or troubleshooting. Thank you for being a loyal Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Samsung-Care-Plus
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/answer/ANS00083043/
- Debra
smsng.us/Samsung-Support
smsng.us/Samsung-Care-Plus
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/answer/ANS00083043/
Written by a customer while visiting Samsung US
Customer Rating
4
Love the convivence of the phone
on May 10, 2023
Posted by: Kpopminipanda
[This review was collected as part of a promotion.] I Love the Flip4. It is very convenient of how it flips. Love that i can take selfies with the main camera and when it is flied down. Also love how i can record videos wit hit flipped at a 90 degree angle and hold like a old school camcorder. The only negative i have about the phone is that i wish it had a bigger battery and had a telephoto lens.
Written by a customer while visiting Samsung US
Customer Rating
3
Z Flip 3 2.0
on May 10, 2023
Posted by: WackyShack
[This review was collected as part of a promotion.] It is pretty much the Z flip 3 but with slightly better specs. And smaller size.
Response from Samsung USBy Debra, Social & Commerce, May 12, 2023
Hey there WackyShack, thank you for taking the time to share your sentiments with us about your Samsung Galaxy Z Flip4. We value your honesty as we improve the design and functionality of our product line while we stay committed to constant innovation. Our goal is for our customers to feel like they are having the most unforgettable experiences when using our products. Fun fact: The Galaxy Z Flip3 and the Z Flip4 have the same 6.7"" main display size. For your convenience, I have included the comparison of these two devices below. Feel free to reach out to Samsung Support if you would like further assistance and/or troubleshooting. Thank you for being a faithful Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/compare/#category/N0002101/products/SM-F721ULBFXAA,SM-F711UZKFXAU
- Debra
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/compare/#category/N0002101/products/SM-F721ULBFXAA,SM-F711UZKFXAU
Written by a customer while visiting Samsung US
Customer Rating
4
Great looking device with sub-flagship specs
on May 10, 2023
Posted by: PhoneFlipper
[This review was collected as part of a promotion.] I got the Flip 4 with a bit of trepidation but eventually understood the appeal. I got used to the form factor and unfolding, folding the phone has become a muscle reflex almost. Cover screen does the job of showing notifications and basic info. Main screen is excellent for watching videos or just daily tasks. Aspect ratio of the main screen was another thing I was concerned about, since it is a taller than normal display but it only made the experience better. Cameras has lot of room left for improvement. Wide and ultra wide photos are decent, nothing exciting and gets the job done. Front camera is good enough for occasional selfies and video calls. Video recording is also mediocre. One UI 5 features make the whole experience better with the flex mode, swipe to split screen, palm swipe for screenshots have become staples in my daily usage. Fingerprint scanner in the power button has been quick and accurate. Screen protector on the main screen had started peeling off from the hinge area after few months of usage but it was replaced for free under warranty and it looks brand new now. Overall, if you just need a cool looking device with great performance and features, Flip 4 should be an easy choice. Mobile data and WiFi speeds have been consistent and great.
Written by a customer while visiting Samsung US
Customer Rating
4
This phone is ultra chic!
on May 11, 2023
Posted by: mokokitty3
[This review was collected as part of a promotion.] I love using this phone as my daily driver , it is the best, but the cameras are lacking and I want a better battery life, overall this phone holds well and there are many cute cases for the flip 4 that will turn heads.
Written by a customer while visiting Samsung US
Customer Rating
1
DO NOT PURCHASE
on May 11, 2023
Posted by: Anne
Expertise:Expert
My Z Flip4 had to be replaced after just a few months! My daughter-in-law's Z Flip4 has torn up twice! DO NOT PURCHASE!
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy Debra, Social & Commerce, May 12, 2023
Hello there Anne, thank you for finding the unobstructed time out of your bustling day to share your sentiments with us about your Samsung Galaxy Watch5. We appreciate your transparency as we strive in providing the best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most marvelous experiences when using our products. Samsung products have a 12-month warranty for manufacturing defects in materials and workmanship, linked below. Did you know that we also offer Samsung Care+ that can be added to eligible devices? It offers you the ultimate peace of mind when it comes to protecting your investment. Samsung Care+ comes in handy for those unanticipated situations in life like leaving your device behind on the train during your morning commute, having it stolen from your briefcase, taking an impromptu dip in the pool with your phone still in your pocket, or dropping it and shattering the screen. We also have over 700 authorized repair locations nationwide to take your device to be repaired quickly which ultimately helps you get back to what you love doing the most in life. Did you know that the Galaxy Z Flip4 display has been put through a strenuous folding test to withstand folding 200,000 times? With just a little care and maintenance, you can make sure your Galaxy foldable phone always performs at its best. Your foldable phone is extra special, but that also means it needs some extra care. The easiest way to keep it looking new is to regularly clean it. Cleaning your foldable phone is simple and not that different from cleaning any other Galaxy phone. However, you will want to be careful about cleaning the phone's hinge. If it becomes dusty or dirty, make sure you clean it gently with a soft, dry cloth to avoid damaging your phone. Your Galaxy foldable phone comes with a specially designed screen protector preinstalled on the main screen. Samsung has designed this screen protector to withstand folding and unfolding, while providing protection from scratches and debris. DO NOT remove the protective top layer from the main screen, or attach any adhesive accessories, such as protectors or stickers. Check out the Samsung article titled, "Care for your Samsung foldable phone" for some more great information about your phone. Please feel free to reach out to Samsung Support if you have any questions, if you would like to share any additional feedback with us, or if you would like help troubleshooting your devices. Thank you for being a devoted Samsung customer. -
Debra
smsng.us/Samsung-Support
smsng.us/Samsung-Care-Plus
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/answer/ANS00083043/
Debra
smsng.us/Samsung-Support
smsng.us/Samsung-Care-Plus
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/answer/ANS00083043/
Written by a customer while visiting Samsung US
Customer Rating
5
The flip feature is awesome for taking pictures.
on May 11, 2023
Posted by: Bnmcneil
[This review was collected as part of a promotion.] I use my device for pictures, and social media. It was smart view capabilities so I can broadcast to my TV. I absolutely love this phone. It has a great camera and an awesome look!
Written by a customer while visiting Samsung US
Customer Rating
5
Light and handy
on May 12, 2023
Posted by: BMoney
[This review was collected as part of a promotion.] I love the phone because you can flip and put it in your pocket. Very stylish for melenial like me. I love the slickness and design. Amazing camera and resolution.
Written by a customer while visiting Samsung US