Customer reviews from Samsung US
Samsung - Galaxy Z Flip4 512GB (Unlocked) - Graphite
Average customer rating
4.3
(1,751 Reviews)
Rating breakdown 1,751 reviews
5 Stars
1,098
4 Stars
388
3 Stars
107
2 Stars
64
1 Star
94
85%of customers recommend this product.
(
534 out of
625)
Customer Reviews for Samsung - Galaxy Z Flip4 512GB (Unlocked) - Graphite
Customer Rating
5
This product has everything I wanted
on May 4, 2023
Posted by: RAESSALON2022
[This review was collected as part of a promotion.] I use my Samsung phone everyday all day, I use it especially for my business to get ahold of clients book appointments call customers etc. I couldn't ask for better that I am aware of. I'm so glad and thankful this device makes my life of owning my own business so much easier.
Written by a customer while visiting Samsung US
Customer Rating
4
Awesome phone
on May 4, 2023
Posted by: Gonzito
[This review was collected as part of a promotion.] I had to of this out of 4 and there amazing they get better each time.
I wish they made different cases for them do, that's probably My only gripe.
Written by a customer while visiting Samsung US
Customer Rating
1
Would give zero stars
on May 4, 2023
Posted by: Elizabeth
from Saint Michael, MN
Expertise:Intermediate
It hasn't even been a year yet and the top half of the screen randomly stopped working. The part where the screen folds has almost gone black when the phone is on. I didn't have this problem with the flip3. I wouldn't recommend this phone at all.
No, I would not recommend this to a friend.
Features
2
Performance
4
Design
1
Value
1
Response from Samsung USBy Debra, Social & Commerce, May 8, 2023
Good day Elizabeth, thank you for taking the opportunity to share your sentiments with us about your Samsung Galaxy Z Flip4. We value your transparency as we improve the design and functionality of our product line while we stay committed to constant innovation. Our goal is for our customers to feel like they are having the most amazing and unforgettable experiences when using our products. As you know, Samsung products have a 12-month warranty for manufacturing defects in materials and workmanship, linked below. We also offer Samsung Care+ that can be added to eligible devices that would offer you the ultimate peace of mind when it comes to your protecting your investment. Samsung Care+ comes in handy for those unfortunate situations in life like leaving your device behind on public transportation, having it stolen, spilling your drink in the charging port, or dropping it and shattering the screen. Plus, having over 700 authorized repair locations to take your device to helps you get back to what you love most in life. With just a little care and maintenance, you can make sure your Galaxy foldable phone, such as the Z Flip4 and Z Fold4, always performs at its best. And that means keeping its exterior, internal storage, and memory in good condition. As long as you follow a few guidelines, your foldable phone will sparkle inside and out. Be sure to look over the article I have linked for you below titled, "Care for your Samsung foldable phone" for some helpful information that you may find beneficial. Please feel free to reach out to Samsung Support if you would like to share any additional feedback with us or if you would like further assistance. Thank you for being a faithful Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/answer/ANS00083043/
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/answer/ANS00083043/
Written by a customer while visiting Samsung US
Customer Rating
4
I love my flip. It has all of the latest feature
on May 4, 2023
Posted by: Lesismore
[This review was collected as part of a promotion.] I use it as a phone but mostly as my computer. It's much quicker and more convenient than grabbing my PC. It's also easier to use than my pc.
Written by a customer while visiting Samsung US
Customer Rating
5
Great overall build and lightning fast
on May 4, 2023
Posted by: Samdroid
[This review was collected as part of a promotion.] I use this for work and love the build quality and small size. It feels strong and sturdy and has been really reliable.
Written by a customer while visiting Samsung US
Customer Rating
5
This product had great features and hardware
on May 5, 2023
Posted by: KaptainJackT
[This review was collected as part of a promotion.] I use my device to play games and to watch videos mostly but everything ride works very well even better than expected.
Written by a customer while visiting Samsung US
Customer Rating
5
This product is legit
on May 5, 2023
Posted by: Lovethissite
[This review was collected as part of a promotion.] I use my for my business n the flip phone works out great
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent phone and durables
on May 5, 2023
Posted by: Larryj
[This review was collected as part of a promotion.] Bought this phone on release and it has been durable and fun to use. I modified the cover display to include Cover Launcher to access frequently used apps such as Samsung Health, YouTube Music and Sirius XM. No need to open the phone to use these app. I also use Flex mode for photos and typing short emails or text messages. Can't wait to see the Flip 5.
Written by a customer while visiting Samsung US