Customer reviews from Samsung US
Samsung - Galaxy Z Flip4 512GB (Unlocked) - Graphite
Average customer rating
4.3
(1,751 Reviews)
Rating breakdown 1,751 reviews
5 Stars
1,098
4 Stars
388
3 Stars
107
2 Stars
64
1 Star
94
85%of customers recommend this product.
(
534 out of
625)
Customer Reviews for Samsung - Galaxy Z Flip4 512GB (Unlocked) - Graphite
Customer Rating
5
I love the quality pics
on May 2, 2023
Posted by: ShawnaT
[This review was collected as part of a promotion.] Streaming, pics, gaming, I can do it all!!
It's a great piece of work!
Written by a customer while visiting Samsung US
Customer Rating
5
this is the best phone I've had in terms of a smar
on May 2, 2023
Posted by: Anonymous
[This review was collected as part of a promotion.] I use my phone to study astrology and spirituality. the fast networking and turbo charged battery makes my life so much easier!!
Written by a customer while visiting Samsung US
Customer Rating
4
Good features with a few drawbacks
on May 2, 2023
Posted by: weakenedwarrior2
[This review was collected as part of a promotion.] I'm not much of a tech geek, but for my needs (streaming browsing email maps), this phone is good enough.
The form factor is great. Very compact in the pocket. Screen protector had started to peel off.
I wish the second screen could be bigger. Also that the battery life were longer.
All in all, quality was reasonable for the price, especially after trade in.
Written by a customer while visiting Samsung US
Customer Rating
5
Beautiful color, fits everywhere an is not heavy.
on May 2, 2023
Posted by: Techso2
[This review was collected as part of a promotion.] I use this phone for streaming and gaming the resolution and the audio are impecable really surprised and happy with the fact that I can adjust the phone by "bending it " .
Written by a customer while visiting Samsung US
Customer Rating
3
Second camera cut out
on May 2, 2023
Posted by: Anonymous
[This review was collected as part of a promotion.] Hi,I do like the phone, I love how small and compact it is, there is absolutely no water or splash proof AT ALL and a few months ago I realized I have a second selfie camera cut out 🤣🤣🤣😆😆 the Phone has developed a "dead" spot and I've only had this since November ish.
Response from Samsung USBy Debra, Social & Commerce, May 8, 2023
Hey there LordWilliamPolk2, thank you for taking the opportunity to share your sentiments with us about your Samsung Galaxy Z Flip4. We appreciate your sincerity as we make every effort to improve the design and functionality of our product line. Our intention is for our customers to feel like they are having the most fascinating experiences when our products are being used. Samsung products have a 12-month warranty for manufacturing defects in materials and workmanship, linked below. Did you know that you can leave your water worries behind with an IPX8 water-resistant smartphone? The Galaxy Z Flip4 can hang out in 5 feet of water for up to 30 minutes without breaking a sweat. We also offer Samsung Care+ that can be added to your eligible devices to protect your investment. Samsung Care+ is great to have during those unexpected situations in life that we occasionally find ourselves in like leaving your phone behind on the train, having it stolen from your bag, taking an impromptu dip in the pool with your phone in your pocket, to dropping your phone and shattering the screen. Talk about the ultimate peace of mind when it comes to protecting your investments! For your convenience, I have included a link below titled, "Care for your Samsung foldable phone" that contains a plethora of useful information. Please feel free to contact Samsung Support if you have any questions or if you would like to share any additional feedback with us. Thank you for being a devoted Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Samsung-Care-Plus
smsng.us/Facebook-Messenger
smsng.us/Warranty-Info
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/answer/ANS00083043/
https://www.samsung.com/us/smartphones/galaxy-z-flip4/
- Debra
smsng.us/Samsung-Support
smsng.us/Samsung-Care-Plus
smsng.us/Facebook-Messenger
smsng.us/Warranty-Info
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/answer/ANS00083043/
https://www.samsung.com/us/smartphones/galaxy-z-flip4/
Written by a customer while visiting Samsung US
Customer Rating
4
My A12 has great cameras
on May 2, 2023
Posted by: Los507
[This review was collected as part of a promotion.] I use my smasung for streaming,taking photos and listening to music. It's a great phone I compare it side by side with any iPhone and I prefer Samsung 100 percent.
Written by a customer while visiting Samsung US
Customer Rating
4
Great Fit.
on May 2, 2023
Posted by: Paisley
[This review was collected as part of a promotion.] I like that it comfortably fits in my pants pocket.
I like that the screen is protected when folded.
I like using Bixby. For me, it actually works better than 'Hey Google'.
I like the fact that you can use my pay app, make calls, and turn on the flashlight without opening the phone.
I don't like the short battery life.
I like that the screen is protected when folded.
I like using Bixby. For me, it actually works better than 'Hey Google'.
I like the fact that you can use my pay app, make calls, and turn on the flashlight without opening the phone.
I don't like the short battery life.
Written by a customer while visiting Samsung US
Customer Rating
3
It is not as durable
on May 2, 2023
Posted by: Alex007
[This review was collected as part of a promotion.] It's not as durable. I opened it one morning and the spring disengaged. Also, anytime it dies I have to do a soft boot to get it started so I can charge it. It won't charge once it dies.
Response from Samsung USBy Debra, Social & Commerce, May 8, 2023
Good day Alex007, thank you for finding the available time out of your day to share your thoughts with us about your Samsung Galaxy Z Flip4. We appreciate your candor as we strive in providing the best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most fantastic experiences when using our products. Samsung products have a 12-month warranty for manufacturing defects in materials and workmanship, linked below. Did you know that we also offer Samsung Care+ that can be added to your eligible devices to protect your investment? Samsung Care+ is great to have during those unexpected situations in life that we occasionally find ourselves in like leaving your phone behind on the train, having it stolen from your bag, taking an impromptu dip in the pool with your phone in your pocket, to dropping your phone and shattering the screen. Talk about the ultimate peace of mind when it comes to protecting your investments! For your convenience, I have included a link below titled, "Care for your Samsung foldable phone" that contains a plethora of useful information. Please feel free to contact Samsung Support if you have any questions or if you would like to share any additional feedback with us. Thank you for being a devoted Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Samsung-Care-Plus
smsng.us/Facebook-Messenger
smsng.us/Warranty-Info
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/answer/ANS00083043/
- Debra
smsng.us/Samsung-Support
smsng.us/Samsung-Care-Plus
smsng.us/Facebook-Messenger
smsng.us/Warranty-Info
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/answer/ANS00083043/
Written by a customer while visiting Samsung US