Customer reviews from Samsung US
Samsung - Galaxy Z Flip4 512GB (Unlocked) - Graphite
Average customer rating
4.3
(1,751 Reviews)
Rating breakdown 1,751 reviews
5 Stars
1,098
4 Stars
388
3 Stars
107
2 Stars
64
1 Star
94
85%of customers recommend this product.
(
534 out of
625)
Customer Reviews for Samsung - Galaxy Z Flip4 512GB (Unlocked) - Graphite
Customer Rating
5
Love the z fold 4, can't imagine ever going back!
on May 1, 2023
Posted by: redrock
[This review was collected as part of a promotion.] I love how protected my phone is since it's folded and protected which I love since I work construction.
Written by a customer while visiting Samsung US
Customer Rating
5
Compact yet still has a big screen.
on May 1, 2023
Posted by: Love2play
[This review was collected as part of a promotion.] I use my phone for both work and play. I love the speed of it and the.color of the graphics for the games. Highly recommend.
Written by a customer while visiting Samsung US
Customer Rating
4
Battery problems
on May 1, 2023
Posted by: Angeles23
[This review was collected as part of a promotion.] The phone itself is easy to use, small in size, and excellent in performance, but it is inconvenient for people who use the phone a lot due to its low battery capacity
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features.
on May 1, 2023
Posted by: Jocelyn
[This review was collected as part of a promotion.] My Samsung Z flip4 is very convenient regarding size. It can fit literally anywhere. Sound quality is fantastic and don't get me started with camera quality - it's the best. I use my phone for so many things as I am always on the run and can't complain about anything.
Written by a customer while visiting Samsung US
Customer Rating
3
The phone was great
on May 1, 2023
Posted by: Jeezet
[This review was collected as part of a promotion.] I loved the flip 4, but my only gripe was the lack of a 3rd camera, if it had the 3rd camera for the 30x telephoto zoom, would have been my ideal choice.
Response from Samsung USBy Debra, Social & Commerce, May 5, 2023
Hello, thanks for taking a free moment out of your busy day to share your sentiments with us regarding your Samsung Galaxy Z Flip4. Your feedback is invaluable to us as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most memorable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. If you're in the market for more cameras on your device, I suggest taking a look at the Galaxy S23 Ultra! The Galaxy S23 Ultra is equipped with 5 cameras: a 12MP Selfie Camera, a 12MP Ultra-Wide Camera, a 200MP Wide-angle Camera, a 10MP Telephoto Camera with 10x Optical Zoom and a second 10MP telephoto camera for 3x optical zoom. Low light selfies are AI enhanced for crisp detail and accurate color. Depth mapping enables faster focusing for selfies. And portraits at night are clearly defined thanks to AI-detected depth analysis. Please feel free to reach out to Samsung Support if you would like any further assistance. Thank you for being a loyal Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-s23-ultra/
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-s23-ultra/
Written by a customer while visiting Samsung US
Customer Rating
1
Folding screen failed, repairs are burdensome
on May 1, 2023
Posted by: ad4444
[This review was collected as part of a promotion.] I use my phone for browsing, as a camera, to conduct banking, and shopping.
Response from Samsung USBy Debra, Social & Commerce, May 5, 2023
Hey there Ad4444, thank you for taking the time to review your Samsung Galaxy Z Flip4. We appreciate your feedback as the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most memorable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. we offer Samsung Care+ that can be added to eligible devices to provide physical damage protection for your investments? This powerful protection for your Galaxy life covers unlimited drops, spills, and mechanical breakdown. Talk about peace of mind! With just a little care and maintenance, you can make sure your Galaxy foldable phone, such as the Z Flip4 and Z Fold4, always performs at its best. And that means keeping its exterior, internal storage, and memory in good condition. As long as you follow a few guidelines, your foldable phone will sparkle inside and out. Be sure to look over the article I have linked for you below titled, "Care for your Samsung foldable phone" for some helpful information that you may find beneficial. Please feel free to reach out to Samsung Support if you would like to share any additional feedback with us or if you would like further assistance. Thank you for being a faithful Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/answer/ANS00083043/
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/answer/ANS00083043/
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is durable sleek and everything desired
on May 1, 2023
Posted by: Anonymous
[This review was collected as part of a promotion.] Best and fastest phone I've ever had can't say enough about this phone being awesome thanks samsung product delivered
Written by a customer while visiting Samsung US
Customer Rating
5
Wasn't completely sure
on May 1, 2023
Posted by: HappyCamper
[This review was collected as part of a promotion.] So I've been a Note user since the 1st version was released and I was hooked from the start and was disappointed when it was discontinued. I knew I needed a new phone and it was either the latest Flip or the Fold. I opted for the Flip, not being really sold on the concept considering I was so used to the Note.
Ridiculously please with not only the design but the durability as well. I knew internally the phone would hold up, I have plenty of faith in Samsung devices when it comes to performance.
The design makes it so compact that I'm able to take it absolutely everywhere without any concern of damage. The reliability of the operating system is incomparable. Connectivity is easy and solid.
The bottom line is I'm completely happy with this phone but don't get me wrong, I still see room for improvement. Although it is ridiculous and slight at best. I do miss the pen but I also don't see how one could be incorporated being so compact and yet have it be durable.
I did have one issue with something very small and true to form, Samsung made it easy to resolve. The phone has a fantastic screen protector when you get it and mine happened to start to bubble at the fold. All I had to do was stop by a Samsung Experience Store and that issue was resolved free of charge in less than an hour.
Ridiculously please with not only the design but the durability as well. I knew internally the phone would hold up, I have plenty of faith in Samsung devices when it comes to performance.
The design makes it so compact that I'm able to take it absolutely everywhere without any concern of damage. The reliability of the operating system is incomparable. Connectivity is easy and solid.
The bottom line is I'm completely happy with this phone but don't get me wrong, I still see room for improvement. Although it is ridiculous and slight at best. I do miss the pen but I also don't see how one could be incorporated being so compact and yet have it be durable.
I did have one issue with something very small and true to form, Samsung made it easy to resolve. The phone has a fantastic screen protector when you get it and mine happened to start to bubble at the fold. All I had to do was stop by a Samsung Experience Store and that issue was resolved free of charge in less than an hour.
Written by a customer while visiting Samsung US