Customer reviews from Samsung US
Samsung - Galaxy Z Flip4 512GB (Unlocked) - Graphite
Average customer rating
4.3
(1,751 Reviews)
Rating breakdown 1,751 reviews
5 Stars
1,098
4 Stars
388
3 Stars
107
2 Stars
64
1 Star
94
85%of customers recommend this product.
(
534 out of
625)
Customer Reviews for Samsung - Galaxy Z Flip4 512GB (Unlocked) - Graphite
Customer Rating
3
Great with a major problem
on May 1, 2023
Posted by: Woolzem
[This review was collected as part of a promotion.] I overall really love the design and the screen, the outer camera shortcuts and second screen I really love.
I have a major issue with what seems to be a major design flaw.
I have a major issue with what seems to be a major design flaw.
The center of the top layer of the screen began to Crack after a month of ownership and began to lift shortly after. This has greatly impacted my user experience and has made me wary of purchasing another folding phone in the future.
Response from Samsung USBy Debra, Social & Commerce, May 5, 2023
Greetings Woolzem, thank you for taking the time out of your day to share your feedback with us about your Samsung Galaxy Z Flip4. We appreciate your directness as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most incredible experiences while using our products. Samsung products have a 12-month warranty for manufacturing defects in materials and workmanship, linked below. Did you know that we offer Samsung Care+ that can be added to eligible devices to provide physical damage protection for your investments? This powerful protection for your Galaxy life covers unlimited drops, spills, and mechanical breakdown. Talk about peace of mind! With just a little care and maintenance, you can make sure your Galaxy foldable phone, such as the Z Flip4 and Z Fold4, always performs at its best. And that means keeping its exterior, internal storage, and memory in good condition. As long as you follow a few guidelines, your foldable phone will sparkle inside and out. Be sure to look over the article I have linked for you below titled, "Care for your Samsung foldable phone" for some helpful information that you may find beneficial. Please feel free to reach out to Samsung Support if you would like to share any additional feedback with us or if you would like further assistance. Thank you for being a faithful Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/answer/ANS00083043/
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/answer/ANS00083043/
Written by a customer while visiting Samsung US
Customer Rating
5
This product Amazing
on May 1, 2023
Posted by: Tontes25
[This review was collected as part of a promotion.] This device amazing features on gaming, streaming watching movie nice quality and very nice the battery life
Written by a customer while visiting Samsung US
Customer Rating
4
Great features, less than optimal battery
on May 1, 2023
Posted by: Vplikeshisandroid
[This review was collected as part of a promotion.] I like the phone, love all its features. The flipping is flawless. Looks and feels great.
It has the poorest battery of all flagship devices. Doesnt last a day, previous note device used to last day and a half.
Hence, despite all its greatness, battery just kills it. Just due to this i am consudering switching.
It has the poorest battery of all flagship devices. Doesnt last a day, previous note device used to last day and a half.
Hence, despite all its greatness, battery just kills it. Just due to this i am consudering switching.
Written by a customer while visiting Samsung US
Customer Rating
4
Nifty phone
on May 1, 2023
Posted by: Jerrydreal
[This review was collected as part of a promotion.] The phone works as great as a regular smart phone. It has a really good camera and display. Pictures and videos look great. Watching Netflix's or any other streaming media always loads fast and the quality is awesome. This phone was made to watch videos as giving it slightly bent keeps the phone propped up and my toddler can watch all the YouTube she wants without holding the phone.
Written by a customer while visiting Samsung US
Customer Rating
5
Phone Review
on May 1, 2023
Posted by: monkeesfan
[This review was collected as part of a promotion.] Hello!! My new Z-flip phone is wonderful. I call it my Disco Phone because of my ring tone. Everyone who has seen me with my phone is amazingly surprised that it's a Phone. When I saw the first ads on the internet, I knew that I would be investing in a great deal. Thank you so much.
Written by a customer while visiting Samsung US
Customer Rating
5
Updated tech with a retro feel
on May 1, 2023
Posted by: ElliotS
[This review was collected as part of a promotion.] Basically it's like someone expanded on how great flip phones could be now that we have smartphones. I love all the fun features!
Written by a customer while visiting Samsung US
Customer Rating
4
Fun phone but with drawbacks
on May 1, 2023
Posted by: JhovJhov
[This review was collected as part of a promotion.] The flipping fun never left. Such a conversation starter but you do lose abilities because of this. Average camera quality and durability is questionable.
Written by a customer while visiting Samsung US
Customer Rating
5
This phone has been a lifesaver .
on May 1, 2023
Posted by: Lifesaver
[This review was collected as part of a promotion.] I use my phone for Everything. I have a few different health problems so this phone helps me remember when to take my medications and how to take my medications. Without this phone I would have missed so many of my doctor's appointments. I live with my daughter and I'm not able to get around by myself. So when I do go to the doctors and she has to work. My doctor is able to use my phone to record our conversations and take any pictures of any medications that I may need so that my daughter can look at the pictures and listen to the recording later.
Written by a customer while visiting Samsung US