Customer reviews from Samsung US
Samsung - Galaxy Z Flip4 512GB (Unlocked) - Graphite
Average customer rating
4.3
(1,751 Reviews)
Rating breakdown 1,751 reviews
5 Stars
1,098
4 Stars
388
3 Stars
107
2 Stars
64
1 Star
94
85%of customers recommend this product.
(
534 out of
625)
Customer Reviews for Samsung - Galaxy Z Flip4 512GB (Unlocked) - Graphite
Customer Rating
5
This device has a great camera.
on May 1, 2023
Posted by: Monkey75
[This review was collected as part of a promotion.] I use my device to keep in contact with my family. I also use it to watch movies while at dialysis. I also use the double screen if I'm trying to show someone things.
Written by a customer while visiting Samsung US
Customer Rating
5
Excelente phone
on May 1, 2023
Posted by: camaro2011
[This review was collected as part of a promotion.] Excellent on videos photos etc... the best
P h o n e
P h o n e
Written by a customer while visiting Samsung US
Customer Rating
5
Love the style
on May 1, 2023
Posted by: KCook83
[This review was collected as part of a promotion.] I love the gate that this phone folds. I have been wanting a flip phone for a long time and was happy when this was released. It's small sleek style fits perfectly in my pocket.
Written by a customer while visiting Samsung US
Customer Rating
5
A dependable product with great features and space
on May 1, 2023
Posted by: Godsgirl
[This review was collected as part of a promotion.] I use my Samsung for everything. Business and pleasure. Playing games, watching media and paying bills.
Written by a customer while visiting Samsung US
Customer Rating
5
Great features and flexibility
on May 1, 2023
Posted by: LoveSam
[This review was collected as part of a promotion.] I use my Samsung flip 4 for email, streaming YouTube, and check my social media.
Written by a customer while visiting Samsung US
Customer Rating
4
This product is awesome
on May 1, 2023
Posted by: Nino408
[This review was collected as part of a promotion.] I use my phone daily i use it to stream videos has good quality camera
Written by a customer while visiting Samsung US
Customer Rating
5
Convenience and Fun
on May 1, 2023
Posted by: LovelyLeo78
[This review was collected as part of a promotion.] Its so easy to store in your pocket. You don't have to worry about cracking the screen. I can watch movies and still do other stuff because of the split screen.
Written by a customer while visiting Samsung US
Customer Rating
3
Great device, with major issues
on May 1, 2023
Posted by: IllWill
[This review was collected as part of a promotion.] My phone is something I keep on me at all times for work. This phone gets a lot of looks and compliments for it's design, but I am never able to recommend this device to anyone with out major changes being made in the Zflip line up.
1. The battery life is horrible a few calls with Bluetooth is enough to destroy the batter in less then 5 hours. You have to keep the battery saver on at all times for a chance to last 75 % of your day. This is a major setback as I come from the note lineup and having a phone with a battery that can't handle my work load phone calls and email is a horrible experience.
2. The over heating during video calls. Big yikes, we live in a digital age where alot of calls are now video. Having a phone get this hot is uncomfortable
1. The battery life is horrible a few calls with Bluetooth is enough to destroy the batter in less then 5 hours. You have to keep the battery saver on at all times for a chance to last 75 % of your day. This is a major setback as I come from the note lineup and having a phone with a battery that can't handle my work load phone calls and email is a horrible experience.
2. The over heating during video calls. Big yikes, we live in a digital age where alot of calls are now video. Having a phone get this hot is uncomfortable
Response from Samsung USBy Debra, Social & Commerce, May 2, 2023
Good day to you, thank you for finding the free time out of your busy day to share your sentiments with us about your Samsung Galaxy Z Flip4. We appreciate your transparency as we strive in providing the best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most marvelous experiences when using our products. Samsung products have a 12-month warranty for manufacturing defects in materials and workmanship, linked below. Whether you're using a phone, tablet, smart watch, or earbuds, all Galaxy devices have a set temperature range, where they operate at their best. While they may feel warm under certain conditions, like charging, this does not affect the device's lifespan or performance. However, if your devices get too warm, it could cause some issues. Check out the Samsung article titled, "Keep your Galaxy device at its normal operating temperature" for some great tips and tricks on keeping your device from overheating. I have also included a few links to Samsung articles that contain information about how to optimize the life of your Galaxy battery. Please do not hesitate to contact Samsung Support if you would like further assistance. Thank you for being a faithful Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/Warranty-Info
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
https://www.samsung.com/us/support/galaxy-battery/optimization/
https://www.samsung.com/us/support/answer/ANS00078987/
https://www.samsung.com/us/support/troubleshooting/TSG01201462/
https://www.samsung.com/us/support/answer/ANS00076952/
- Debra
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/Warranty-Info
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
https://www.samsung.com/us/support/galaxy-battery/optimization/
https://www.samsung.com/us/support/answer/ANS00078987/
https://www.samsung.com/us/support/troubleshooting/TSG01201462/
https://www.samsung.com/us/support/answer/ANS00076952/
Written by a customer while visiting Samsung US