Customer reviews from Samsung US
Samsung - Galaxy Z Flip4 512GB (Unlocked) - Graphite
Average customer rating
4.4 out of 5
4.4
(1,558 Reviews)
Open Ratings Snapshot
Rating breakdown 1,558 reviews
5 Stars
990
4 Stars
361
3 Stars
97
2 Stars
47
1 Star
63
88%of customers recommend this product. 
(
420 out of 478
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy Z Flip4 512GB (Unlocked) - Graphite
Customer Rating
5 out of 5
5
Impressive performance!
on December 25, 2022
Posted by: My phone
from Laurel, ms
Expertise:Intermediate
[This review was collected as part of a promotion.] I got my galaxy z flip4 in September, I have not had any issues at all, not even the slightest. Performance has not decreased nor battery life.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great choice! User friendly !!!
on December 24, 2022
Posted by: MIXMAX5
from CA
Expertise:Intermediate
[This review was collected as part of a promotion.] I used samsung note 9 but Screen was broken.
So I bought Z flip 4 .
IT is small , and very convenient for using ZooM app.
I LOVE iT
I would recommend this to a friend!
Features
4 out of 5
4
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Poor usability
on December 24, 2022
Posted by: bckdeal
Expertise:Intermediate
[This review was collected as part of a promotion.] Phone itself looks cool, but not usable in terms of battery , performance and camera
No, I would not recommend this to a friend.
Features
1 out of 5
1
Performance
1 out of 5
1
Design
1 out of 5
1
Value
1 out of 5
1
Response from Samsung USBy Bethany, Social Commerce, December 29, 2022
Hello,
Thank you for taking the time to review the Samsung Galaxy Z Flip4. We appreciate your feedback as we continue to innovate and improve on the design and functionality of our products. We never want our customers to feel as if they’ve had a less than idea experience. I've attached some links that should help elongate the battery life of your device. Also, since it sounds as if your device is still under warranty, I've linked our warranty department below as well. Please reach out to them and or Samsung Support as needed. Thank you for being a valued customer. -Bethany
Apps are draining battery on Galaxy phone or tablet (samsung.com)
Galaxy Battery - Optimization (samsung.com)
Get the most out of your Galaxy phone's battery (samsung.com)
smsng.us/Warranty-Info
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Awesome phone
on December 24, 2022
Posted by: Hennynator
from Eagle pass Texas
Expertise:Expert
[This review was collected as part of a promotion.] Best phone I've ever had super cool and fast would definitely recommend this phone
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
It's a good phone
on December 23, 2022
Posted by: Dilories
from Boston,Ma
Expertise:Intermediate
[This review was collected as part of a promotion.] I miss more quality in the câmeras, my just it's no focus more
I would recommend this to a friend!
Features
4 out of 5
4
Performance
4 out of 5
4
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great all around phone
on December 23, 2022
Posted by: ChefBoyarChris
from Georgetown, South Carolina
Expertise:Expert
[This review was collected as part of a promotion.] Great all around phone. Camera could be better, but other than that I have no complaints!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
1 out of 5
1
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Cute, but still prefer the Note
on December 22, 2022
Posted by: Greenapples
from Brooklyn, NY
Expertise:Expert
[This review was collected as part of a promotion.] I switched to this from my Note. The flip is cute and nicely sized. I love how easily it can fit into my pockets. The fold indent on the screen takes some getting used to though. I also wish the screen width was just a tiny tad bit wider as it's tough to type on such a narrow screen.
I would recommend this to a friend!
Features
4 out of 5
4
Performance
3 out of 5
3
Design
4 out of 5
4
Value
3 out of 5
3
Response from Samsung USBy Bethany, Social Commerce, December 26, 2022
Hello,
We appreciate you taking the time to review the Samsung Galaxy Z Flip4. We value your feedback as we continue to innovate and improve on the design and functionality of our products. We are thrilled you're liking the sleek design of your new device! Please reach out to Support, which I've attached below, if you need any assistance. Thank you for being a valued customer. -Bethany
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Just get it
on December 22, 2022
Posted by: Hobbitno5
from Dallas TX
Expertise:Intermediate
[This review was collected as part of a promotion.] Phone has been amazing. No drop issues, with a case. Screen is holding up great.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
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