Customer reviews from Samsung US
Samsung - Galaxy Z Flip4 512GB (Unlocked) - Graphite
Average customer rating
4.3
(1,751 Reviews)
Rating breakdown 1,751 reviews
5 Stars
1,098
4 Stars
388
3 Stars
107
2 Stars
64
1 Star
94
85%of customers recommend this product.
(
534 out of
625)
Customer Reviews for Samsung - Galaxy Z Flip4 512GB (Unlocked) - Graphite
Customer Rating
2
Ok device for travel and GPS use
on May 1, 2023
Posted by: Amarch17th
[This review was collected as part of a promotion.] I have had multiple problems with this device starting with the sensitivity of the screen, terrible charging problems and random pixel outage. I also encountered difficultly with the outer face being marked up and the camera consistently failing. It was rather expensive to purchase the device out right. I can say, I would not purchase a flip, unless it was at a lower price with better reviews.
Response from Samsung USBy Debra, Social & Commerce, May 2, 2023
Greetings Amarch17th, thank you for finding the unobstructed time out of your bustling day to share your sentiments with us about your Samsung Galaxy Z Flip4. We appreciate your transparency as we strive in providing the best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most marvelous experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. We also offer Samsung Care+ that can be added to eligible devices that would offer you the ultimate peace of mind when it comes to protecting your investment. Samsung Care+ is great to have for those unfortunate situations in life like leaving your phone behind on the train, having it stolen, dropping your device in a pool, or dropping it and shattering the screen. We even have over 700 authorized repair locations nationwide to take your device to be repaired which helps you get back to doing what you love most in life. Ubreakifix is also a great resource to have for your devices, similar to Samsung Care+. Do you recall updating the software on your device recently? If not, that's okay because I have included the link below containing it, for your convenience. Please ensure that your device software has been updated. Please reach out to Samsung Support with any questions you have, if you would like to share any additional feedback with us, or if you would like assistance with troubleshooting your devices.
Thank you for being a valued Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.ubreakifix.com/
https://www.samsung.com/us/support/answer/ANS00077582/
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
Thank you for being a valued Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.ubreakifix.com/
https://www.samsung.com/us/support/answer/ANS00077582/
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
Written by a customer while visiting Samsung US
Customer Rating
5
Easy to use and sleek in design
on May 1, 2023
Posted by: MastaGalaxy
[This review was collected as part of a promotion.] I use my Galaxy Z flip for everything ! It's sleek and elegant in design, and I very compact so when I work it doesn't get in the way.
The hinge technology really allows for hands off use when watching or streaming videos.
Very great product !
Written by a customer while visiting Samsung US
Customer Rating
5
Also phone
on May 1, 2023
Posted by: LADYKIM
[This review was collected as part of a promotion.] The device is so awesome with all the feature of text and pictures and also and let not forget that is flips and is very easy to slip into your pocket it worth it all.
Written by a customer while visiting Samsung US
Customer Rating
4
So far so good
on May 1, 2023
Posted by: Newbie
[This review was collected as part of a promotion.] Camera is 'meh - shots seem foggy/fuzzy even with all the adjustments u could possible make
Keyboard is small- tried different contrast and themes but still small and difficult not to fat finger keys
Face recognition is not good!!!!! I have worked several different angles, lighting options, etc. Says it's all good but still won't open with face options
Written by a customer while visiting Samsung US
Customer Rating
5
This is the best phone I've had so far. I love it!
on May 1, 2023
Posted by: Crazymom41
[This review was collected as part of a promotion.] I use my phone for everything. I use it for my second job as my computer. I also use it for social media, gaming and music. It has great sound. I also watch shows and movies on it.
Written by a customer while visiting Samsung US
Customer Rating
5
I love the device the screen is durable
on May 1, 2023
Posted by: Pvtstacks
[This review was collected as part of a promotion.] I love the compact fit of the device and how durable the phone is the buttons are large enough but not overly so.
Written by a customer while visiting Samsung US
Customer Rating
4
Aesthetically pleasing phone
on May 1, 2023
Posted by: Eighty
[This review was collected as part of a promotion.] When I first received the phone as a gift I fell in love with the pink on the back of the phone. Had it for almost 3 years. Great phone runs smoothly for the most part. I do notice that as time goes on the battery dies quicker and sometimes the phone lags but it isn't a deal breaker for me really.
Written by a customer while visiting Samsung US
Customer Rating
3
Good phone
on May 1, 2023
Posted by: Swiftie
[This review was collected as part of a promotion.] The flip 4 is a great phone. I love the camera and all the features of the camera. The front screen is fun and I love the customization you can do for the cover screen. The only problem I've had is the durability of the flip screen. It's great for a couple months and then I feel like it wears down. I only had this phone for less than a year and had to get a replacement already so there's that. But overall if you like customization you like cool camera features and you like having a unique phone this is the phone for you.
Response from Samsung USBy Debra, Social & Commerce, May 2, 2023
Aloha Swiftie, thanks for taking the opportunity to review your Samsung Galaxy Z Flip4. We value your transparency as we improve the design and functionality of our product line while we stay committed to constant innovation. Our goal is for our customers to feel like they are having the most fantastic experiences when using our products. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship on our products, linked below. Fun fact, the Galaxy Z Flip4 display has been put through a strenuous folding test to withstand folding 200,000 times! Did you know that we also offer Samsung Care+ that can be added to your eligible devices which extends physical damage coverage to protect your investment? Samsung Care+ is great for those unanticipated situations we sometimes find ourselves in, like forgetting your device in the seat of your taxi on your way to catch your flight, having your phone stolen from your bag, taking an impromptu dip in the pool with your phone in hand, to dropping your phone and shattering your screen. We have over 700 authorized repair locations nationwide to take your devices to be repaired so you can get back quickly to what you enjoy doing most in life. Please do not hesitate to contact Samsung Support if you have any additional feedback to share with us, if you have any questions, or if you would like any help troubleshooting your device. Thank you for being a valued Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
smsng.us/Samsung-Care-Plus
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US