Customer reviews from Samsung US
Samsung - Galaxy Z Flip4 512GB (Unlocked) - Graphite
Average customer rating
4.4
(1,558 Reviews)
Rating breakdown 1,558 reviews
5 Stars
990
4 Stars
361
3 Stars
97
2 Stars
47
1 Star
63
88%of customers recommend this product.
(
420 out of
478)
Customer Reviews for Samsung - Galaxy Z Flip4 512GB (Unlocked) - Graphite
Customer Rating
1
Disappointed.
on January 9, 2023
Posted by: Pspp
from FLORIDA
Expertise:Expert
I bought this phone in September/Oct. Such high expectations
Looks nice. Hinge broke but when they attempted repair it was with several parts it was unrepairable. Its extremely fragile.
Looks nice. Hinge broke but when they attempted repair it was with several parts it was unrepairable. Its extremely fragile.
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
2
Value
1
Response from Samsung USBy Bethany, Social Commerce, January 11, 2023
Hi PsPP,
Thank you for your review of the Samsung Galaxy Z Flip4. We appreciate your feedback as we strive to bring our consumers the best in design and functionality. We never want our customers to feel as if they’ve had a less than idea experience. I've attached a link to Samsung Care+. With it, you can stay protected beyond the manufacturer’s warranty, receive as soon as same-day cracked screen repairs from $29 - $249 per claim, enjoy 24/7 Expert support and replacements as soon as next business day. Please reach out to them for assistance as needed. Thank you for being a valued customer. -Bethany
smsng.us/Samsung-Care-Plus
smsng.us/Samsung-Support
Thank you for your review of the Samsung Galaxy Z Flip4. We appreciate your feedback as we strive to bring our consumers the best in design and functionality. We never want our customers to feel as if they’ve had a less than idea experience. I've attached a link to Samsung Care+. With it, you can stay protected beyond the manufacturer’s warranty, receive as soon as same-day cracked screen repairs from $29 - $249 per claim, enjoy 24/7 Expert support and replacements as soon as next business day. Please reach out to them for assistance as needed. Thank you for being a valued customer. -Bethany
smsng.us/Samsung-Care-Plus
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
5
Better than sex and replaces four devices
on January 8, 2023
Posted by: Marty
from Lawton and Fort Sill Oklahoma
Expertise:Intermediate
This device has replaced phone internet gaming and tablet and now I don't have to replace my broken computer calling yes a smartphone doesn't feel needs another name for the device
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
on January 4, 2023
Posted by: Lynn
I would love to buy the Samsung Galaxy zflip4 512 GB
Written by a customer while visiting Samsung US
Customer Rating
5
Nice phone
on January 4, 2023
Posted by: Patty S
I've had this phone 3 weeks, and so far, I like it.
Written by a customer while visiting Samsung US
Customer Rating
5
LOVE MY PHONE!
on January 4, 2023
Posted by: CedGsWifey
from Nacogdoches, TX
Expertise:Intermediate
I've had my phone for about 3 weeks now and I am in love with it! The fact that it's foldable to become small was the first thing that caught my eye because I was looking at going smaller. But, don't let the smallness when folded fool you because you are not giving up any screen space when unfolded. Some people mentioned the fold crease would bother them, before I got mine. I don't even notice the fold crease on the screen unless I am actually looking for it. So far I am very happy with my decision to get this phone.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Hinges break just from opening and shutting!
on January 4, 2023
Posted by: TT z phone flip 4
from Peoria illinois
Expertise:Intermediate
I bought this phone 2 months ago and already the hinge on the left side popped and turned my screen black. I have to send it in and wait 2 weeks without a phone.
Features
3
Performance
3
Design
1
Value
3
Response from Samsung USBy Bethany, Social Commerce, January 9, 2023
Hello,
We appreciate your review of the Samsung Galaxy Z Flip4. We value all feedback as we strive to bring our consumers the best in product design and functionality. We never want our customers to feel as if they’ve had a less than idea experience. I've attached the link to Samsung Repair Services. Often times they're able to accommodate in home and walk-in services for your convenience, so please reach out to them for assistance. Thank you for being a valued customer. –Bethany
Samsung | uBreakiFix
smsng.us/Samsung-Support
We appreciate your review of the Samsung Galaxy Z Flip4. We value all feedback as we strive to bring our consumers the best in product design and functionality. We never want our customers to feel as if they’ve had a less than idea experience. I've attached the link to Samsung Repair Services. Often times they're able to accommodate in home and walk-in services for your convenience, so please reach out to them for assistance. Thank you for being a valued customer. –Bethany
Samsung | uBreakiFix
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome phone
on January 4, 2023
Posted by: TamiB
from Daytona Beach, FL
Expertise:Intermediate
I got this for my Christmas present and I love this phone. It's chic and trim and the purple color is beautiful.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
1
Broke after 3 Months
on January 4, 2023
Posted by: JCDcx
from Daly city, ca
Expertise:Expert
Broke after three months of normal use (never dropped). I thought it was really cool until the screen cracked along the crease and the top half of the screen became unresponsive. I'm going in for repair tomorrow, depending on the cost, I'd rather have a regular phone. The flip technology is just not there yet
No, I would not recommend this to a friend.
Features
4
Performance
4
Design
1
Value
1
Response from Samsung USBy Bethany, Social Commerce, January 10, 2023
Hi JCDcx,
Thank you for taking the time to review the Samsung Galaxy Z Flip4. We appreciate your feedback as we continue to innovate and improve on the design and functionality of our products. We never want our customers to feel as if they’ve had a less than idea experience. As you've already spoken with someone regarding the repair of your device, I've attached the link to Samsung Support. Please reach out to them if you need any additional assistance. Thank you for being a valued customer. -Bethany
smsng.us/Samsung-Support
Thank you for taking the time to review the Samsung Galaxy Z Flip4. We appreciate your feedback as we continue to innovate and improve on the design and functionality of our products. We never want our customers to feel as if they’ve had a less than idea experience. As you've already spoken with someone regarding the repair of your device, I've attached the link to Samsung Support. Please reach out to them if you need any additional assistance. Thank you for being a valued customer. -Bethany
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US