Customer reviews from Samsung US
Samsung - Galaxy Z Flip4 512GB (Unlocked) - Graphite
Average customer rating
4.3
(1,751 Reviews)
Rating breakdown 1,751 reviews
5 Stars
1,098
4 Stars
388
3 Stars
107
2 Stars
64
1 Star
94
85%of customers recommend this product.
(
534 out of
625)
Customer Reviews for Samsung - Galaxy Z Flip4 512GB (Unlocked) - Graphite
Customer Rating
5
I dig it 😎
on May 1, 2023
Posted by: 1stTymeGalaxyMan85
[This review was collected as part of a promotion.] I dig it it's a smooth phone and perfect for me because of my type of work
Written by a customer while visiting Samsung US
Customer Rating
5
Worth the Switch from iPhone!
on May 1, 2023
Posted by: SpaceDates
[This review was collected as part of a promotion.] This device is amazing! I'm someone who loves taking photos of others- but I never get any of myself. Having my phone folded and still being able to take group pictures, or even just cute selfies makes it so much easier! Plus, when filming its like using a camcorder. The vibrations on the device are strong, so you're sure to know if someone texts you or if you get a notification. I've had this phone for 4 months now, and I haven't been bothered by the already existing crease. The crease also hasn't worsened- so its a win!
Written by a customer while visiting Samsung US
Customer Rating
5
Better then you can imagine
on May 1, 2023
Posted by: Samsungpay
[This review was collected as part of a promotion.] Great phone, compact, great screen, crease barely noticeable.
Written by a customer while visiting Samsung US
Customer Rating
5
Compact phone
on May 1, 2023
Posted by: Turtlebs12
[This review was collected as part of a promotion.] This device is very handy and easy to carry reduces my time on screen time only thing is battery is small
Written by a customer while visiting Samsung US
Customer Rating
3
Battery and screen
on May 1, 2023
Posted by: Jondusa
[This review was collected as part of a promotion.] I've been using the cell to play, for my work, for social interaction and unfortunately just after a couple of hours of uninterrupted use I have to connect the cellphone back to his charger.
The other thing to improve is the screen under a cold weather goes crazy and I can't open any application. In such ocassions I need to restart the phone and that helps me sort out the problem, but it keeps happening.
The other thing to improve is the screen under a cold weather goes crazy and I can't open any application. In such ocassions I need to restart the phone and that helps me sort out the problem, but it keeps happening.
Response from Samsung USBy Debra, Social & Commerce, May 2, 2023
Greetings Jondusa, thank you for finding the free time out of your hectic day to share your thoughts with us about your Samsung Galaxy Z Flip4. We appreciate your sincerity as we strive to be innovative while improving the design and functionality of our product line. Our goal is for our customers to feel like they are having the most enjoyable experiences while using our products. Samsung products have a 12-month warranty for manufacturing defects in materials and workmanship, linked below. For your convenience I have included some links below containing a plethora of tips and tricks on getting the most out of your Galaxy battery. All Galaxy devices have a set temperature range where they operate at their best. Check out the Samsung article below titled, "Keep your Galaxy device at its normal operating temperature" for more information. If you would like further assistance after reviewing all of the information provided, please do not hesitate to contact Samsung Support when it is convenient for you. Thank you for being a loyal Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/answer/ANS00078987/
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
https://www.samsung.com/us/support/galaxy-battery/optimization/
https://www.samsung.com/us/support/troubleshooting/TSG01201462/
https://www.samsung.com/us/support/answer/ANS00076952/
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/answer/ANS00078987/
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
https://www.samsung.com/us/support/galaxy-battery/optimization/
https://www.samsung.com/us/support/troubleshooting/TSG01201462/
https://www.samsung.com/us/support/answer/ANS00076952/
Written by a customer while visiting Samsung US
Customer Rating
4
My first zflip
on May 1, 2023
Posted by: Firstladygunter
[This review was collected as part of a promotion.] In love with this phone and all its features. Easy to use, great camera and picture quality is amazing. Best of all it fid in every pocket.
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features!
on May 1, 2023
Posted by: Chad601
[This review was collected as part of a promotion.] I use my device for streaming regular phone usage text messaging DMs and a lot of social media. The camera is also great for work and other family projects.
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent Phone!
on May 1, 2023
Posted by: JamtheMan
[This review was collected as part of a promotion.] When touch screen flip phones started coming out there was a lot of skepticism of whether or not they would catch on. Having had the Z Flip4 for a while now I'll say confidently that I think they will.
The convenience of why flip phones became a thing in the first place is all here, plus a lot of neat secondary features that can be done while the phone is folded up. Having come from a Z Flip3, the battery life on the Z Flip4 is much improved.
Ultimately there's only two major complaints I have with the phone. The first is that the screen protector eventually starts to peel. It crinkles around the crease and then makes noise when you open or close the phone. It's annoying but it can be peeled off the rest of the way. It happened to my Flip3 and is just starting in my wife's Flip4, took about a year. Thankfully it doesn't affect trade-in value. My second issue is the cameras. They are fine but they're nothing to write home about. Hopefully they improve them with the Z Flip5.
Written by a customer while visiting Samsung US