Customer reviews from Samsung US
Samsung - Galaxy Z Flip4 512GB (Unlocked) - Graphite
Average customer rating
4.3
(1,751 Reviews)
Rating breakdown 1,751 reviews
5 Stars
1,098
4 Stars
388
3 Stars
107
2 Stars
64
1 Star
94
85%of customers recommend this product.
(
534 out of
625)
Customer Reviews for Samsung - Galaxy Z Flip4 512GB (Unlocked) - Graphite
Customer Rating
4
Product feature
on May 1, 2023
Posted by: Sushigirl1017
[This review was collected as part of a promotion.] I love everything about this phone, it's small and compact. Only issue I have is the camera. All my phones I've ever had has been Samsung and I refuse to switch ro iPhone because Samsung phones camera features have always been incredible and the only thing I take with me to take photos.
Written by a customer while visiting Samsung US
Customer Rating
5
Good phone! FLIP and slip in my back pocket!
on May 1, 2023
Posted by: Dtrinilimer
from North Haledon, NJ
I got the flip 4 cause I liked the flip 3 so much. I never had a problem with the first and 3 month in with the flip 4, I dropped it from a short distance on the wooden floor. It fell directly on the hinge part and the phone would not open! It was locked up and would not open past 90 degrees. I was bummed and couldn't understand how this happened when I have dropped my previous phone multiple times and was totally fine! Thankfully I took it in to one of those "you break, we fix" shops and they told me that they work with Samsung and are an official Samsung repair shop! I took the phone in, they evaluated it and said that this has happened to other people and it was a quick fix. They kept the phone over night and it was ready the following day! When I went to pick it up it literally like brand new! No data or storage info was lost and the phone looked like new, and the hinge was working and opened a full 180 degrees! I waited to see what the bill was going to look like, and the rep said that there was NO charge since it was covered by Samsung for a whole year from the purchase date! I couldn't believe it! I kept asking are you sure and the rep said not to worry, and to enjoy the phone! What a relief!
So all in all, I have the phone up to this day. I'm a little more careful with it but it works fine and haven't had any problems since. The service to repair/fix the hinge was FAST and literally HASSLE free!!
So all in all, I have the phone up to this day. I'm a little more careful with it but it works fine and haven't had any problems since. The service to repair/fix the hinge was FAST and literally HASSLE free!!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Improves on the Z Flip 3
on May 1, 2023
Posted by: Shener
[This review was collected as part of a promotion.] Came from a Z flip 3. This improves in the flip experience in every way. Battery life is better. Screening is gorgeous. Durability of the screen protector is still unknown at this point but myZ flip 3 screen protector was already peeling at the 1 year mark.
Written by a customer while visiting Samsung US
Customer Rating
4
Good but could be better
on May 1, 2023
Posted by: Bingaling
[This review was collected as part of a promotion.] Love the phone but have a few issues. The battery gets extremely hot in after a few months. A permanent visible crack or crease has formed where the phone folds.
Written by a customer while visiting Samsung US
Customer Rating
5
I love this phone
on May 1, 2023
Posted by: MsJerseyD
[This review was collected as part of a promotion.] This is the best phone I have ever owned in my life. I owned the flip phone back in the day and it was ok but this is something out of this world. I love the AR as well. So many functions. The split screen is awesome and graphics are phenomenal.
Written by a customer while visiting Samsung US
Customer Rating
5
Some scratches on the fold
on May 1, 2023
Posted by: BebeRouge
[This review was collected as part of a promotion.] Everything is great and I love this phone. Have recently started to see some scratches on the bend/fold.
Written by a customer while visiting Samsung US
Customer Rating
5
The z flip4 has great features and long battery li
on May 1, 2023
Posted by: Zflip4bro
[This review was collected as part of a promotion.] This Astonishing Samsung Galaxy Flip 4 is the latest addition to my Samsung collection. Its a sleek, stylish and beautiful flip phone but with a full screen unlike any other flip phone, with compact body, a slimmer hinge, so perfect for pocket and for better grip. Its light weight only 187grams. The hinge is caged in lightweight aluminium armour, and the front and back covers are made up of gorilla glass , which makes this phone scratch and water resistant, compact and highly durable. It is one of the fastest phones I have ever used from starting the device for the first time to copying all the data and downloading all the apps on my phone it took less then 15 minutes. It has super fast charging and a really impressive battery life with the charge lasting all day long even with heavy Internet usage, video calling, watching movies or playing games. It also supports powershare so you can easily charge your ear buds or share charge with a friend. It has 2 x 12 MP rear camera as well 10 MP front camera resulting in super clear pictures which can be shot at any angle. It's crisp and very clear camera can turn anyone into professional photographer and helps to save your memories into beautiful pictures . It is the ideal phone which supports all the newest features wether it's for taking pictures, making vlogs, chatting or video calling friends and family . When the phone is unfolded to any angle of your choice the main screen turns into flex mode giving you more controls over your
Written by a customer while visiting Samsung US
Customer Rating
4
Love it.. except
on May 1, 2023
Posted by: Thatoneguy4217
[This review was collected as part of a promotion.] I love everything about this phone, well almost everything, I feel like the battery is a bit small and the top half of the phone gets a bit hot during heavy use. However I have never had a problem with the screen, the phone is thin and fast, I love the 120hz screen and the flex mode features. Definitely worth taking the chance on a new sector of the market.
Written by a customer while visiting Samsung US